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This document provides installation instructions for Cisco Unified CCE 11.6(1) ES11. It also contains a list of Cisco Unified CCE issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent Cisco Unified CCE behavior.
This document contains these sections:
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UCCE version 11.6(1)
This Engineering Special should be installed on a Router node for 11.6(1).
Cisco Unified CCE 11.6(1) ES11 is compatible with and should be installed on these Cisco Unified CCE components:
• UCCE/ICM Router Node
Do not install this engineering special on any of the following components:
Stop the Router service and install this engineering special.
Restart the Router services.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant Cisco Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Cisco Unified CCE defects using the Cisco Bug Toolkit located at: https://bst.cloudapps.cisco.com/bugsearch/
This section lists caveats specifically resolved by Cisco Unified CCE 11.6(1) ES11.
Caveats in this section are ordered by CISCO UNIFIED CCE component, severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
Identifier |
Severity |
Component |
Headline |
CSCvh48598 |
2 |
router |
After upgrading to 11.6(1) ECC variables are not being registered via I2I gateway |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
Defect Number: CSCvh48598
Component: router
Severity: 2
Headline: After upgrading to 11.6(1) ECC variables are not being registered via I2I gateway
Symptom: ECC variables are not being synchronized between two UCCE or ICM systems in either an I to I or Contact Director deployment. The ECC variables are not being passed and will not be available in the script for routing or reporting purposes.
Conditions: ECC variables are not being synchronized between two UCCE or ICM systems in either an I to I or Contact Director deployment in version 11.6(1).
Workaround: Reconfiguring the ECC variables after the system is already online is a possible workaround. This involves deleting and recreating the ECC variable. However, if the system is restarted this will need to be repeated.
Further Problem Description:
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