This document provides installation instructions for ICM11.6(1) ES5. It also contains a list of ICM issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent ICM behavior.
This document contains these sections:
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Explain how this particular patch (service release or engineering special) is used -- does it play nice with other patches?
Be sure to include ALL of the changes for the files you're delivering, i.e. all of the info from the release notes of the previous ES which included these files.
ICM 11.6(1)
ICM11.6(1) ES5 is compatible with and should be installed on these ICM components:
All ICM components
Do not install this engineering special on any of the following components:
Non ICM components
Installation of this patch requires that all ICM services are shut down during the entire installation process. It is always recommended to install this ES during a scheduled downtime.
·
Using the ICM Service Control, stop all the ICM
services running on the system
·
Launch the Installer provided for ES and
following the instructions on the screen
· Using the ICM Service Control, start all ICM services again.
This section is where you should include actual step-by-step installation instructions.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant ICM defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual ICM defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by ICM11.6(1) ES5.
Caveats in this section are ordered by ICM component, severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCvg15358 | 2 | dbconfig | PCCE gets a "The machine inventory is not valid" error with off-box CUCM |
Defect Number: CSCvg15358
Component: dbconfig
Severity: 2
Headline: PCCE gets a "The machine inventory is not valid" error with off-box CUCM
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P1 and P2 level problems are defined as follows: