This document provides installation instructions for CALLSTUDIO11.0(1) ES5. It also contains a list of CALLSTUDIO issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent CALLSTUDIO behavior.
This document contains these sections:
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This patch addresses the Context service changes mentioned in https://context-service-downloads.rciad.ciscoccservice.com/doc/latest/SDKGuide/#introduction for CVP.
This ES can be installed on top of Call Studio 11.0.
NA
NA
NA
- Install ES on top of 11.0 call studio
- Restart the server.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant CALLSTUDIO defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual CALLSTUDIO defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by CALLSTUDIO11.0(1) ES5.
Caveats in this section are ordered by CALLSTUDIO component, severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCux44075 | 6 | vxml_server | Context Service SDK patch |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
Defect Number: CSCux44075
Component: vxml_server
Severity: 6
Headline: Context Service SDK patch
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