This document provides installation instructions for CALLSTUDIO10.5(1) ES7. It also contains a list of CALLSTUDIO issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent CALLSTUDIO behavior.
This document contains these sections:
To install the
patch run the ES installer and reboot the machine. Make sure you use Import
-> Call Studio->Existing call studio to import existing projects into
workspace.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant CALLSTUDIO defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual CALLSTUDIO defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by CALLSTUDIO10.5(1) ES7.
Caveats in this section are ordered by CALLSTUDIO component, severity, and
then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
|
Identifier |
Severity |
Component |
Headline |
|
CSCut38184 |
2 |
vxml_studio |
Call
Studio 8.5 to 10.5 Migration Errors |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering,
i.e. all of the caveats from the release notes of the previous ES which
included these files.
Defect Number: CSCut38184
Component: vxml_studio
Severity: 2
Headline: Call Studio 8.5 to 10.5 Migration Errors
Symptom:
While upgrading from CVP 8.5 to CVP 10.5, customer exports applications from
Call Studio 8.5 as File System, then imports applications in Call Studio 10.5
as Existing call Studio project into Workspace. Validate the application, it is
ok and application works. But when try to add a new element, for example an
audio element into the callflow, there is NullPointer exception, then we can delete that new element
and try to validate again, but then we get lots of errors from old elements.
Before adding new audio element there was no error. Lots of elements settings
like value settings or decision element settings disappear. These are error
samples: Configuration error: The value of the setting "xxxxxx" cannot be left blank. Configuration error:
Please create the content for this decision using the Decision Editor. And also
when compared, the application folders before and after, we can see that
element xml files in callflow\pages\ are different
Conditions: Upgrade from CVP 8.5 to 10.5 Call Studio migration
of existing applications
Workaround: None
Further Problem Description:
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