Ordering

Usability Study 1

• Task 1: You are Joan Smith, a Sales Account Manager with Pipex, Inc. in Austin, TX. Your customer, RoutoMead, is interested in upgrading a few of their DSL products...
• Task 2: Now that you have gotten started on your deal with RoutoMead, you want to check on the status and expiration date of your deal with AMC Theaters...
• Task 3: You received an email from Cisco stating that the information you provided in your RoutoMead deal request qualifies you to obtain...
• Task 4: A new Account Manager has joined your company and you need to explain to him how Cisco quotes are constructed...
• Task 5: Now that your quote is done you need to submit it to Cisco for approval...
• Task 6: You need an excel version of the quote you just created for RoutoMead...
• Task 7: You received an email from Cisco stating that your quote was approved...
  
• Task 8: You need to explain the new workspace to the new Account Manager who joined Pipex...
• Task 9: You ordered one of RoutoMead's items last week, but you can't remember the exact date....
• Task 10.1: RoutoMead is ready to order the rest of the items on the quote...
• Task 10.2: RoutoMead is ready to order the rest of the items on the quote...