BREAKOUT: NEW ENGAGEMENT STRATEGIES FOR CUSTOMER EXPERIENCE.

As budget rapidly shifts to the Line of Business, engaging customers via new contacts, on new topics, with new and more relevant solutions is critical to our success. Join our the 'New Engagement Strategies for Customer Experience' Track to hear how Cisco's evolving our engagement processes and some of the successes we're having with engaging new lines of business, CxO's - all while growing our relevance and alignment to key business outcomes