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CASE STUDIES

Arizona Western College: Beyond Learning [web site]

Cisco Systems and its gold partner Darcomm worked with Arizona Western College to close the geographical and educational gap for its far-flung students by helping the school envision, design, plan, and implement a state-of-the-art IP network. The new network enables quality educational opportunities such as distance learning, and also lowers Arizona Western College’s operational costs.
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iQ Magazine Leaders 2003: Mitsubishi Motors [web site]

Mitsubishi Motors Corporation (MMC) is steering itself toward increased profits and reduced costs with an ambitious network upgrade. MMC unveiled its Turnaround Plan—a companywide effort to reduce costs, improve customer service, and renew its focus on core businesses. The plan included MMC’s Business Process Reengineering (BPR) concept, which is designed to develop and optimize internal, cross-functional business processes throughout the organization.
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iQ Leaders 2003: Tecnológico de Monterrey [web site]

A private, nonprofit, nationwide university system, Tecnológico de Monterrey hosts 98,000 full-time students throughout 33 campuses in 21 Mexican states, as well as centers in Europe, Latin America, and North America. Cost-effective communications is at the top of the Institute’s technology priority list. The Institute has created programs that enable students and faculty to go online to collaborate, get the latest course news, upload or download homework, and access other resources.
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iQ Magazine Leaders 2003: Province of Ontario [web site]

Today, governments are working hard to integrate their operations so that the agencies can share information better and serve citizens more effectively. A good example is the Province of Ontario, which embarked on a plan to become a networked virtual organization to achieve several goals. Among these goals, the government sought to reduce the size of its operations, improve services, cut administrative costs, and connect isolated information.
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iQ Magazine Leaders 2003: AT&T Corporation [web site]

A company that can trace its roots to the 1876 patent of the telephone by founder Alexander Graham Bell, AT&T is using the Internet to get what it needs and what its customers want: ease of use, one-stop shopping, efficiency, reliability, reductions in time and money spent, and, of course, increased revenues.
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Sea Change: Navy eBusiness Program [web site]

The Department of the Navy’s eBusiness Pilot Project Program quickly turns good ideas into tangible online applications that improve business processes. The program has started 43 pilots and completed 24 in less than three years. Of those, ten have realized significant success. Examples: A Web-based tool for medical staff to access patient information and schedule appointments and a tool that make it easier for personnel to move their household goods when they’re changing duty stations.
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iQ Magazine Leaders 2003: U.S. Department of Agriculture [web site]

The U.S. Department of Agriculture (USDA) had to make a choice—plow its old network under and plant anew, or continue tending the old, poor-yielding system. Because it had a federal mandate to reduce government paperwork and a goal to deliver services more efficiently, the USDA Service Center Agencies chose to cultivate a new network foundation. Considering the USDA’s many missions, a network-centric approach made sense.
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Cisco 800 Series Routers [85Kb pdf]

A good jumping off point for companies considering the Cisco 800 Series routers. You’ll find links to: • A Quick Reference Guide • DSL Overview • The Enterprise-Class Network Next door
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Captivate Network: Wireless Advertising on the Rise [web site]

Captivate Network, which delivers news, sports, and other information to elevator flat panel screens, turns to Cisco when advertisers realize the potential to reach a targeted captive audience.
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Alfa Insurance Trims Management Costs with CiscoWorks [36Kb pdf]

The network engineering staff for Alfa Mutual Insurance Company supports approximately 2400 end users across over 400 service centers. Using CiscoWorks, a small network operations center staff was able to: • Correct network problems, saving many staff hours • Automate Cisco IOS software updates • Easily track user moves and changes
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MN National Guard Salutes IP Telephony [96Kb pdf]

The Minnesota National Guard depends on its network to communicate with over 10,000 soldiers across the state. Recently, the Guard IT staff migrated to IP telephony. The story highlights how the technology advance: • Enabled a small IT staff to perform network upgrades without driving hundreds of miles • Earned salutes from users who can now download voice messages to their PCs, check email on the road and more. • Ensures that phone service will be available even in an emergency
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Siemens Health Services Relies on VPNs [45Kb pdf]

Siemens Medical Solutions Health Services is an Application Service Provider (ASP) for healthcare providers. The company must provide guaranteed network uptime and availability as well as rigorous security. This customer success story describes how Cisco VPN technology helped Siemens Health Services: • Reliably and securely handle gigabytes of digital media from its customers’ PACS systems • Secure its own wireless LAN campus environment
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Large Enterprise VoIP Network Case Study [211Kb pdf]

Portugese Grupo Mundial-Confiança (GMC) financial group implements a Cisco multiservice network across 750 branch office.
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Costco.com: Beyond the Warehouse [web site]

Costco set out to offer high-end products at low prices and provide value to Costco members; give members a wider selection of best-selling items; and manage 80% of online inventory virtually. Its process includes matching services to member demographics, partnering appropriately, reducing prices by condensing choices and gaining manufacturing economies, and learning from mistakes. Some items generate multimillion dollars in sales in a single week.
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Streamline Delivery at Nor-Cargo [web site]

EMC, Cisco Systems, and Oracle worked with Nor-Cargo to design and deploy a secure, available, and scalable network infrastructure. Nor-Cargo’s new network, based on tested and validated ECOstructure (EMC|Cisco|Oracle Infrastructure) network blueprints, allows it to integrate the disparate IT systems inherited through dozens of acquisitions to streamline operations, reduce operating costs, and improve customer service.
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