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IP COMMUNICATIONS
OVERVIEWS/WHITE PAPERS

Cisco SMB Class Solutions: Delivering Bottom Line Benefits for SMBs [415Kb pdf]

This introduction to Cisco Small and Medium Business (SMB) Class Solutions provides a helpful overview of Cisco’s ‘right-sized” SMB products and solutions, including: • An introduction to Cisco SMB Class Solutions for network foundation, security, IP Communications, and mobility/wireless • Examples of how a wide range of industries are benefiting from Cisco SMB Class Solutions • Service and support options available through Cisco and its partners to help maximize the return on your network investment
» Read now


Reliability for Your IP Phone System [web site]

High availability of phone systems is a fundamental requirement of telephone systems. In this guide learn: • How a reliable phone system is an important component in conducting business • Where PBXs can fall short • Advantages of a Cisco architecture
» Read now


Integrated, End-to-End Security for IP Communications [web site]

Building on today's secure network foundation, enhanced security features from Cisco Systems will further protect IP-based voice traffic, related systems, and applications. Learn about IP Communications security issues and the Cisco approach to security in IP Communications.
» Read now


IP Communication Solutions for the Small or Branch Office [web site]

Cisco CallManager Express with Cisco Unity Express provides small and medium-sized businesses (SMBs) with a cost-effective, all-in-one solution for extending IP communications to small offices, branch offices, and remote workers. Review the solution features and benefits and learn how SMBs are improving business practices through IP Communications.
» Read now


Empowering Small and Field Offices with IPC [web site]

IP Communications delivers both voice and data services over a single network architecture, companies can eliminate the cost and complexity of distributed PBX/KTS phone systems and give remote workers the modern telephony features needed. Learn how IP Communications is delivering high-quality voice and productivity features, streamlined management, and lower total cost of network ownership for small and medium businesses.
» Read now


Cisco CRM Communications Connector Overview [1.53 Mb pdf]

This Cisco CRM Connections Connector introduction provides an overview of how connecting Cisco IP Communications with Microsoft Customer Relationship Management can allows business to improve customer service. Review, product features, product benefits, and network blueprints.
» Read now


Cisco CallManager Express for Small Businesses [770Kb pdf]

This high level brochure introduces the benefits of Cisco CallManager Express for small businesses. Learn how Cisco CallManager Express can streamline operations, reduce monthly phone bill, and lower total cost of ownership.
» Read now


Cisco IP Communication Solutions: The Collaborative Workforce [web site]

Learn how a converged IP Communications solutions that integrate voice and data infrastructures on a single network enable small and medium companies to enhance productivity, simplify management, and reduce costs.
» Read now


IP Telephony Security In Depth [527Kb pdf]

Network designers will find specific design considerations and best-practice recommendations for secure IP telephony networks. It is intended as a follow up to the Cisco SAFE white paper for small, midsize and remote user networks. This document continues the discussion, covering the following designs in detail: • Small-network IP telephony • Medium-network IP telephony • Large-network IP telephony
» Read now


Speed Your Migration to IP Communications [web site]

Find out how to accelerate your migration to an open, converged Cisco network foundation with this interoperability portal. Topics include: · Migration guidelines · Benefits of convergence · Interoperation with existing systems and applications
» Read now


Voice Solution Packages [web site]

Accelerate your migration to IP Communications with turnkey voice solutions that offer secure, rapid deployment, along with design guidance and best practices. This Web site describes: · Voice solution packages · Remote site solution package · Purchase information
» Read now


Voice Solutions for Small and Medium Businesses [web site]

Productivity Benefits of IP Telephony [4.6Mb pdf]

Ever wondered whether IP telephony really increases productivity? Find out in this study of IT decision makers conducted by Sage Research. Results include: · More than 60% of companies surveyed cited productivity savings as an IPT deployment driver · IPT productivity benefits were felt by both IT and non-IT workers · 66% of the respondents believe that IPT deployment provides a competitive advantage
» Read now


Request for Proposal (RFP) Template [459Kb pdf]

Learn how to create effective RFPs for converged networks. This informative document explains the operation and impact of a converged network, and provides lists of questions appropriate to an RFP or RFI. Topic include: · Vendor’s vision and experience · System architecture, products, and applications · Migration strategy and support
» Read now


SMB Resource Center [web site]

Review topics that can help small and medium-sized businesses maintain a competitive edge, improve productivity, and increase profitability. In-depth information includes: · Product, technology, business, and industry-specific solutions · Customer success stories and community forums · ROI tools
» Read now


IP Communications AppsCentral [web site]

Join a growing community of users and developers learning about productivity applications and IP Phone services. See how your peers are using these applications, download trial versions, and meet developers who can create specialized applications for you.
» Read now




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