The 650-175 SMBAM SMB Account Manager exam is the exam associated with the SMB AM job role. Candidates can prepare for this exam by taking the SMB Solutions for Account Managers Course (SMBAM). This exam tests a candidate's knowledge to be able to articulate the value of the Cisco SMB Solution and understanding basic customer SMB business requirements.
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.
- Discovering customer business requirements
- Identifying the capabilities and benefits of the Cisco SMB Solution
- Recommending appropriate post-sales service and support options