Anticipate Customers' Needs

Service calls to fix problems or to perform traditional maintenance are time consuming and not usually the means to promote customer intimacy. Take advantage of more in-depth diagnostic and planning services to anticipate customer needs.

Improve productivity and develop a more integrated relationship with customers through the next generation of highly automated remote monitoring and analysis services. These services allow you to provide both products and proactive insight based on best practices tailored to your customers' unique needs, usage patterns, and infrastructure. With these capabilities, you can both differentiate your product support and corporate image, as well as develop more reliable annuity-based revenue streams.


See Cisco Smart Care in Action

Learn about the proactive network care that Cisco Smart Care provides.

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