For more than two decades, Cisco's vision has been to change the way the world works, lives, plays, and learns. Central to this vision are our efforts to integrate sustainability concerns into all of our business practices.
Within the Cisco supply chain, this means that we manage every stage in the life cycle of our products with our four pillars of sustainability in mind - labor rights, ethical management, environmental responsibility, and human health and safety.
Since we work with a range of global partners to manufacture, test, ship, return, reuse and recycle more than 95% of our products, effective management requires clear communication of our expectations, close collaboration with our partners and a strong management system to ensure continuous improvement.
To this end, we have created a Sustainability Management Program that includes the following:
Cisco promotes responsible practices in the wider electronics value chain through industry collaboration. Our participation in the Electronic Industry Citizenship Coalition (EICC) and other groups enables us to exchange ideas and pool resources with industry peers, respond to stakeholder concerns, and influence the development of industry standards.
Cisco encourages all of its partners to engage with other companies in the industry to ensure that they stay aware of emerging issues and that their programs and processes reflect the best practices and standards available.
For more information about the organizations that we are collaborating and in alignment with the standards:
Cisco has adopted the Electronic Industry Citizenship Coalition's (EICC) Code of Conduct as our code of conduct for supply chain suppliers.
The Code reflects the basic tenets of responsible management agreed upon by the electronics industry. It is an evolving document that incorporates the feedback of Cisco, its peers, suppliers, customers and outside stakeholders.
Health & Safety
Our global supply chain partners are required to demonstrate a commitment to Cisco's Guiding Principles by implementing a Sustainability Management System and providing evidence of compliance with our Supplier Code of Conduct.
To validate this commitment and ensure collaboration, Cisco has in place a Supplier Assessment Process that includes a series of steps that we can take to evaluate a partner's program, ensure that any sites that manufacture Cisco products or components are fully in alignment and work with any partners that need additional support or guidance.
Cisco is committed to sourcing components and materials from companies that share our values around human rights, ethics and environmental responsibility. We are also committed to sharing our progress on specific issues that our customers, investors, employees, suppliers, and other stakeholders are concerned about.
Over the past three years, Cisco been actively involved in industry initiatives focused on eliminating conflict minerals from our supply chain. Recent US legislation that requires companies to certify that their products are "conflict free" has strengthened our efforts, and we continue to be actively involved in the development of a robust, ethical due-diligence process to meet our obligations.
Cisco's Conflict Minerals Policy (PDF)
For customers: Cisco's position and approach (PDF)
For suppliers: Initial guidance and next steps for Cisco suppliers (PDF)
The California Transparency in Supply Chains Act of 2010 (SB 657) is effective January 1, 2012. This law requires large retailers and manufacturers doing business in the state of California with gross worldwide receipts of over 100 million U.S. dollars (USD) to be transparent about the efforts they have undertaken to eradicate slavery and human trafficking in their direct supply chains for tangible goods offered for sale.
As an active member of the Electronic Industry Citizenship Coalition (EICC), Cisco has adopted the EICC Code of Conduct which prohibits the use of forced, bonded, indentured labor or involuntary prison labor. All work is to be voluntary in the production of Cisco's products and services.