Cisco Consulting Thought Leadership

Service Provider

Next-Generation Content Delivery Services

A Case for CDN Federations

The Cisco Consulting Services Global Service Provider Practice helps service provider executives worldwide transform their businesses by addressing complex challenges they face today and capitalizing on the business opportunities of tomorrow.

Cloud/Managed Services

What Do SMBs Want from Commercial-Services Providers? (PDF - 1.77 MB)
Insights from Cisco's U.S. Research on SMB Services Delivery


Professional Services for Cloud (PDF - 2.70 MB)
A Winning Ingredient for Service Provider Success


How Service Providers Can Monetize Consumer Mobile Cloud  (PDF - 2.36 MB)
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast


Enterprise Journey to the Clouds
Understanding decision makers' current and forward thinking, strategy, and implementation around cloud, including their answers to the overarching question: "How is the enterprise journey to the cloud progressing?"
PoV (PDF - 2.42 MB)
Slidecast


Cloud Computing and the Digital Divide
Transforming SMBs in Emerging Markets  (PDF - 405 KB)
The Government Cloud: An Opportunity for Service Providers slidecast


Riding the Cloud To Improve Your Top- and Bottom-Line Economics (PDF - 1.57 MB)
The steps required for successful cloud adoption, including an interactive tool to help organizations assess IT and business benefits.


Consumer Cloud Demand (PDF - 1.21 MB)
Based on Connected Life Market Watch research from Cisco's Internet Business Solutions Group, this presentation discusses how service providers can significantly increase adoption of Connected Life services by strategically including cloud enhancements with their offerings.
Watch Slidecast


The Cloud Value Chain Exposed (PDF - 2.16 MB)
Key Takeaways for Network Service Providers


New Cisco IBSG Research Reveals Dramatic Growth in Cloud Interest Among SMBs (PDF - 758 KB)
Recent survey research focused on the interest of small and medium-sized businesses (SMBs) in cloud and managed services.


Enterprise Cloud Migration Creating Service Provider Opportunity (PDF - 2.18 MB)
Why network service providers are uniquely positioned to deliver cloud services. (Pages 6 and 7 of UnleashingIT publication)


Connected Life Market Watch: Service Delivery and Consumer Cloud (U.S.) (PDF - 735 KB)
Consumers are more likely to adopt Connected Life services when they include cloud enhancements. In a recent survey, 75 percent of consumers said that it was "critical, differentiating, or mandatory" for SPs to offer at least one cloud enhancement.


Cloud Value Proposition (Video 4:13 min)
Cloud transforms consumer experience and spurs value creation for Service Providers


Cloudy, with a High Chance of Mobility (PDF - 2.10 MB
What happens when two of the hottest topics in the world of technology—"mobility" and "cloud"—collide? Big things—with lots of issues and outstanding questions. Mobile operators need to understand the opportunities presented by mobile cloud, how its future might unfold, and what is needed to ride this latest technological wave.


Network Service Providers as Cloud Providers (PDF - 1.08 MB)
Survey results that show migration to Cloud Computing is happening fast. The survey points to compelling economic proposition for enterprises and significant opportunities for service providers.


Mobile Cloud (Video - 5:13 min)
Insights on mobile cloud services: what does it mean? What is the Future? What is the opportunity for Service providers?

Video/Digital Media

Future of TV Advertising: Looking Ahead to 2020 (PDF - 3.48 MB)


"It Came to Me in a Stream"
The Upward Arc of Online Video, Driven by Consumers
PoV (PDF - 3.48 MB)
Infographic (PDF - 3.48 MB)
Slidecast 


Streaming Under the Clouds (PDF - 3.48 MB)
Solutions for Multiscreen Video Delivery


Tapping Buyer Behavior To Capitalize on Next-Generation Video Opportunities
Pay-TV service providers need growth opportunities in the face of flattening TV ARPU and increasing competition. This presentation looks at consumer preferences and buyer behavior to help SPs capitalize on next-generation video opportunities. A Connected Life Market Watch Perspective.


The Future of Television is Video 
How Cisco is innovating in video solutions across business, private and public sectors and what the future of video implies for service providers.


The Future of Television
Sweeping Change at Breakneck Speed. 10 Reasons You Won't Recognize Your Television in the Not-Too-Distant Future.


Online Video: What Do Media Companies Really Want? (PDF - 3.48 MB)
This white paper identifies specific areas that offer market and revenue opportunities to telecom service providers (SPs) choosing to address the exponentially growing online digital media market.


Mobile Consumers Reach for the Clouds (PDF - 3.48 MB)
Cisco IBSG Research Uncovers Opportunities for SPs To Prosper in Mobile Cloud Market


Connected Life Market Watch: Transitions in Consumer Video Entertainment
While the television remains the preferred home entertainment device, the Internet is becoming a key source for video entertainment. View these regional presentations:
Brazil (PDF - 3.48 MB)
China (PDF - 3.48 MB)
Germany (PDF - 3.48 MB)
UK (PDF - 3.48 MB)

Mobile

Mobile Network as a Service (PDF - 3.48 MB)
A New Solution Architecture for Mobile Network Operators


Mobile Data Explosion (PDF - 3.48 MB)
How Mobile Service Providers Can Monetize the Growth in Mobile Data Through Value-Added Services


Wi-Fi and Small Cell: Future of Mobile Networks  (PDF - 3.48 MB)
Four possible scenarios of how networks could evolve to deliver mobility, with a focus on Wi-Fi and small-cell networks.


How Service Providers Can Monetize Consumer Mobile Cloud  (PDF - 3.48 MB)
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast 


Wi-Fi for South African Mobile Service Providers (PDF - 3.48 MB)
Offloading Mobile Data Traffic to Wi-Fi Can Save Operators up to US$972 Million


Wi-Fi Offload Economics for the UAE and Saudi Arabia
Offloading Mobile Data Traffic to Wi-Fi Can Garner Significant Savings for UAE and Saudi Arabian Mobile Service Providers
UAE white paper  (PDF - 3.48 MB)
Saudi Arabia white paper  (PDF - 3.48 MB)


Community Wi-Fi Presents New Monetization Opportunities for Service Providers  (PDF - 3.48 MB)
Research findings that can help SPs differentiate their community Wi-Fi offerings and initiatives


What Do Mobile Business Users Want from Wi-Fi?  (PDF - 3.48 MB)
Insights from Cisco IBSG Research


The New World of SP Wi-Fi
Cisco IBSG Research Uncovers What Consumers Want from Wi-Fi and Mobile
U.S. (PDF - 3.48 MB)
Mexico (English) (PDF - 3.48 MB)
Mexico (Spanish) (PDF - 3.48 MB)

Brazil (PDF - 3.48 MB)
Canada  (PDF - 3.48 MB)
U.K. (PDF - 3.48 MB)


Wi-Fi for Service Providers  (PDF - 3.48 MB)
Challenges and Opportunities for Carrier-Class Operations


The New Mobile World Order (PDF - 3.48 MB)
Perspectives on the Future of the Mobile Industry


What Do Consumers Want from Wi-Fi? (PDF - 3.48 MB)
Insights from Cisco IBSG Consumer Research


Profiting from the Rise of Wi-Fi
New, innovative business models for Service Providers


A New Chapter for Mobile? (PDF - 3.48 MB)
How Wi-Fi will change the mobile industry as we know it


A "Marriage Made in Heaven": Mobile Devices Meet the Mobile Cloud (PDF - 3.48 MB)


Cisco IBSG Research Uncovers New Opportunities for SPs To Prosper in Mobile Cloud Market


Mobile Cloud 
An explanation of what mobile cloud is, and its potential for delivery of true n-screen and n-persona, with a wealth of new apps and capabilities.


Cloudy, with a High Chance of Mobility (PDF - 3.48 MB)
What happens when two of the hottest topics in the world of technology—"mobility" and "cloud"—collide? Big things—with lots of issues and outstanding questions. Mobile operators need to understand the opportunities presented by mobile cloud, how its future might unfold, and what is needed to ride this latest technological wave.


Cisco Consulting Services's latest thought leadership for the Service Provider industry, featuring proven solutions to daunting business challenges—and the roadmap for achieving success.

Next-Generation Knowledge Workers
Accelerating the Disruption in Business Mobility

French | Canadian French | German | Italian | Russian | European Spanish | Brazilian Portugese | LATAM Spanish
Japanese | Simplified Chinese | Korean

Infographic
A Model of BYOD's Benefits to Global Companies

Slidecast


What Mexican SMBs Want from Cloud and Managed Services (PDF - 3.48 MB)
Cisco Consulting Services Research Uncovers How Best To Increase Mexican SMB Adoption of Information and Communications Technologies

Wi-Fi for South African Mobile Service Providers (PDF - 1.16 MB)
Offloading Mobile Data Traffic to Wi-Fi Can Save Operators up to US$972 Million

What Do SMBs Want from Commercial-Services Providers? (PDF - 1.77 MB)
Insights from Cisco's U.S. Research on SMB Services Delivery

Mobile Network as a Service (PDF - 1.43 MB)
A New Solution Architecture for Mobile Network Operators

Mobile Data Explosion (PDF - 1.43 MB)
How Mobile Service Providers Can Monetize the Growth in Mobile Data Through Value-Added Services

The Future of Media: 'Dark Ages' of 'Wonderland'? (PDF - 1.15 MB)

Ten Technology Trends that Will Shape the Next-Generation Internet (PDF - 1.56 MB)
Revolutionizing the Way We Work, Live, Play, and Learn

Professional Services for Cloud (PDF - 2.70 MB)
A Winning Ingredient for Service Provider Success

Wi-Fi and Small Cell: Future of Mobile Networks  (PDF - 502 KB)
Four possible scenarios of how networks could evolve to deliver mobility, with a focus on Wi-Fi and small-cell networks.

How Service Providers Can Monetize Consumer Mobile Cloud  (PDF - 2.36 MB)
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast

Community Wi-Fi Presents New Monetization Opportunities for Service Providers  (PDF - 1.67 MB)
Research findings that can help SPs differentiate their community Wi-Fi offerings and initiatives

> View all Service Provider Thought Leadership

Recent examples of Cisco Consulting Services highly successful engagements with key players throughout the Service Provider industry. Each "success story" describes how Cisco Consulting Services' guidance enabled the customer to address specific challenges and achieve significant business impact.

du Becomes First Service Provider To Establish Regional, Carrier-Neutral Data Hub in Middle East(PDF - 627 KB)

BT Global Services (PDF - 601 KB)
Accelerating Decision Making Within Value Chain via Cisco TelePresence-Based Global Video Exchange

Time Warner Cable (TWC) (PDF - 271 KB)
Time Warner Cable Segments Customer Base for Success

BT Group (PDF - 285 KB)
Cloud-Based Virtual Data Center Helps BT Improve Performance, Scalability, Efficiency, and Customer Satisfaction

Telecom Italia Steps Up to Next-Generation Television (PDF - 326 KB)
With a comprehensively revamped strategy and upgraded technology, Cisco Consulting Services and Telecom Italia addressed three key issues that will enable the company to remain relevant and competitive in a rapidly evolving marketplace while lessening customer churn.

> View all Service Provider Customer Success stories