Cisco Consulting Thought Leadership

Urban Innovation

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The world's population is changing: the majority of people now live in cities, work styles are transforming—from individual to collaborative—and innovation has altered the way we work and live. Public-private partnerships have the opportunity to forge blueprints, policies, and practices that help create a connected, attractive, and sustainable 21st-century city.

The Cisco Internet Business Solutions Group's (IBSG) focus on "urban innovation" has progressed from our engagements with local governments, broadband communities, and the global Connected Urban Development public-private partnership to Cisco's current focus on Smart+Connected Communities.

The Cisco IBSG Urban Innovation Practice aims to:

  • Demonstrate how an urban business architecture enables integrated citizen services and safety, security, green, energy, building, transportation, and socioeconomic solutions

  • Develop proof points in bringing to life the network's role in delivering quality of life, economic development, and environmental sustainability

  • Establish strong alliances, share insights, and inspire cross-sector innovation across urban communities

In doing so, we are working closely with leading, like-minded organizations around the world, including:

Many cross-sector innovators share the vision of how networked infrastructures, services, and business architectures will enable Smart+Connected Communities.

Connecting Cities: Achieving Sustainability Through Innovation 

Busan Mobile Application Center (BMAC)

Busan launches Mobile App Development Center for city services over a mobile cloud infrastructure. BMAC aims to act as a catalyst for developers to make use of public data provided by Busan Metropolitan Government, which will allow them to develop innovative applications that will appeal to the general public and help improve the quality of life.
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The Connected Bus

The Connected Bus is an important element in urban transportation. It is a pilot project that began in 2007 as part of the Connected Urban Development program at Cisco.
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Urban EcoMap

Urban EcoMap provides visual, transparent, and integrated environmental data, enabling informed decisions by citizens in San Francisco and Amsterdam. Urban EcoMap is a pilot project that began in 2008 as part of the Connected Urban Development program at Cisco.
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Personal Travel Assistant

Personal Travel Assistant (PTA) allows people to access transportation information on any web-enabled device, from any location, improving their transit experience within urban environments and helping people reduce their carbon footprints. A pilot took place in 2009 and 2010 in Seoul, South Korea, and was a new approach to urban mobility innovation.
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Smart Work Center

Double U Smartwork is a collaborative partnership between Cisco and the City of Amsterdam that addresses urban challenges, including mobility, climate change, energy, and sustainable ways of working.
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UrbanEnergy Management

The UrbanEnergy Management pilot project is a collaborative effort among the Cisco Internet Business Solutions Group (IBSG), Telvent, and the City of Madrid, a Connected Urban Development (CUD) partner city.
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UrbanEnergy for Schools and Communities

The Smart UrbanEnergy for Schools pilot project is a collaborative effort among the Cisco Internet Business Solutions Group (IBSG), Portuguese Ministry of Education, Energias de Portugal (EDP), and the City of Lisbon, a Connected Urban Development partner city.
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Connected Urban Development

Connected Urban Development (CUD) is a partnership between Cisco and cities around the world to create urban communications infrastructures that demonstrate how network connectivity can reduce carbon emissions in urban environments by using network connectivity for communication, collaboration, urban planning, and other activities,

Launched in 2006 and led by the Cisco Internet Business Solutions Group (IBSG) Urban Innovation Practice, CUD is a 5-year program in which Cisco has invested US$15 million in people, research, and equipment to help create a global community of cities committed to addressing environmental sustainability.
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TelePresence Series - on the role of ICT for Urban Development

This collaborative effort—led by the World Bank, Cisco, and the Urban Age Institute—is designed to engage government officials, private sector organizations, international development agencies, academics and non-government organizations in a video-based, collaborative process of planning and critical thinking about how best to design and develop 21st century sustainable urban areas and cities.
Overview 

Event Topics

  1. May 17th, 2011: Community Service Frameworks
    What are the steps to smart and connected communities?
    - Summary of session 
    -
    Video 

  2. June 15th, 2011: Opening Urban Data
    Platforms for service creation and decision making.
    - Summary of session 
    - Video 

  3. September 12th, 2011: Work-Life Innovation
    What do changes in our lives, work, social experiences mean for urban development?
    - To follow

Meeting of the Minds, 2012; San Francisco, CA; USA; October 9-11, 2012

Cisco IBSG is leading the development of this cross-industry networking conference. The 2012 meeting will convene with more than 200 leaders from a dozen countries to explore a rich variety of smart design, planning, policy, and technological innovations that enable cities and regions to respond to increasingly complex challenges.


For further event information, visit: www.meetingminds2012.org


The Evolution of a Global Peer Community

In the first phase of Connected Urban Development (CUD), partnerships were established with the cities of Amsterdam, San Francisco, and Seoul to support their innovative use of technology in reducing carbon emissions while fostering economic growth. During this phase, three CUD conferences took place:

In its second phase, CUD welcomed four additional cities—Madrid, Lisbon, Hamburg, and Birmingham—to this collaborative community. Each city focused on developing ICT solutions to meet their specific environmental and transportation challenges.

This lead to the development of "Smart 2020: Cities and Regions," and initiative led by The Climate Group, in 2010. The next phase of the initiative will focus on engaging with a wider network of innovation communities.

Partnership for Urban Innovation 2010, Shanghai, China, June 2010

During the Shanghai World Expo, CUD transitioned to its next stage to include a wider network of cities, companies, and other organizations to realize the role of how a connected and integrated urban infrastructure and services can enable sustainable communities. (Learn more about the Partnership for Urban Innovation Global Conference 2010 in Shanghai.)

Connected Urban Development 2009, Seoul, South Korea, May 2009

The third CUD Global Conference was held in Seoul, South Korea May 21–22, 2009. Co-hosted by Cisco and the City of Seoul, the topic of the conference was "Connecting Cities for Sustainable Living: An Urban Revolution." (Learn more about Connected Urban Development Global Conference 2009 in Seoul.)

CUD Global Conference 2008, San Francisco, USA, September 2008

The first, "Connecting Cities: Innovation for Sustainability," was co-hosted by Cisco and the City and County of San Francisco February 20-21, 2008. The event brought together city business leaders and planners, researchers, and academics from around the world to share best practices in sustainability and develop innovative environmental solutions. (Learn more about Connected Urban Development Global Conference 2008 in San Francisco.)

CUD Global Conference Amsterdam 2008, The Netherlands, February 2008

Cisco and the City of Amsterdam co-hosted the second CUD conference in The Netherlands, September 23–24, 2008. The conference theme was "Connectivity for Sustainability," a main topic of the CUD initiative. The event provided a platform for attendees, world-class thought leaders, and public officials to participate in interactive sessions and workshops designed to explore new and innovative ways to develop information and communications technology (ICT) solutions for urban sustainability. (Learn more about Connected Urban Development Global Conference 2008 in Amsterdam.)

Announcements

February 2011: Busan Launches Mobile App Development Center for City Services Over a Mobile Cloud Infrastructure as Part of Cisco Smart+Connected Communities

October 2010: Smart Work Center Amsterdam Bright City Opens First Public Cisco TelePresence Location in the Netherlands

June 2010: The Climate Group Calls on Cities and Companies to Partner on SMART 2020 Cities and Regions Initiative

March 2010: Double U Foundation Enables a New Network of Smart Work Centers: Professional Work Wherever You Want, Whenever You Want

December 2009: Cisco and Telvent Help the City of Madrid To Build an Energy Efficient City

December 2009: Cisco and the City of Amsterdam Expand Urban EcoMap Program Globally To Address Environmental Concerns

September 2009: Cisco Expands Effort To Help Cities Address Climate-Change

May 2009: Cisco and the City of Seoul Launch Personal Travel Assistant Solution

April 2009: Cisco and San Francisco Partner on World's First Urban EcoMap Pilot

September 2008: Cisco's Connected Urban Development Program Signposts the Future Era of Sustainable Work

May 2008: City of Lisbon, Portuguese Ministry of Education, CUD & Electricity of Portugal (EDP) Announce Agreement on Smart Energy Projects

February 2008: Cisco Gathers Global Leaders To Explore How Technology Can Transform Approach to Environmental Concerns, Sustainable and Economic Development

February 2008: ICT and Sustainable Urban Development Conference Focuses on How ICT Can Promote Innovative Practices for Reducing Carbon Emissions While Fostering Economic Growth

June 2007: Amsterdam Mayor Job Cohen and Cisco's Nicola Villa on Sustainability and Connected Urban Development

February 2007: Cisco Chairman & CEO Outlines Technology's Ability To Transform Global Response to Climate Change, Calls for Collaboration and Innovation

Engagements

Smart Work Center Network
Double U Smartwork, a network of "smart work centers," is a collaborative partnership between Cisco and the City of Amsterdam that addresses urban challenges, including mobility, climate change, energy, and sustainable ways of working. Two smart work-enabling applications link the network across The Netherlands: Double U Reservation Tool and WorkSnug, a leading mobile augmented reality application.
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Launch of Amsterdam CUD Smart Work Center
In a Cisco interview, Cisco IBSG Urban Innovation Practice experts discuss the first smart work center in Amsterdam.
Watch 

Thought Leadership

Work and Learning Futures
Enabling New Organization Models for a Digital World


Work-Life Innovation: The Role of Networked Technologies
How technologies currently in use, and those that will become pervasive in the next few years, are impacting our work and personal lives, and the processes of innovation.

Smart Work—A Paradigm Shift Transforming How, Where, and When Work Gets Done
A paradigm shift we call Smart Work is now emerging and is being driven by extreme changes in approaches to work, work cultures, business architectures, premises, decision making, communications, and collaboration. This paper explores the dynamics affecting work and the critical components necessary for a Smart Work strategy that will have a positive impact on the worker, employer, economy, and community.

Work-Life Innovation: Stimulating Work-Life Innovation in Developing Countries—Communities and Regions
Digital technologies coupled with appropriate training, services, and content offer urban and rural areas an increasing range of innovative solutions. While some individuals can afford broadband services to the home, Internet access is prohibitively costly for the vast majority in developing countries. There are, however, some innovative ways to use ICT to support development in these communities.

Work-Life Innovation: The Future of Distributed and Networked Work
This paper launches a series of perspectives by the Cisco Internet Business Solutions Group (IBSG) on the future of geographically distributed networked work and how this approach is enabling profound changes to organizations, communities, and individuals. Upcoming perspectives will provide further insights into emerging technology platforms and applications, their relevance to education and developing countries, and several other topics that will shape the future of work.

Kenya's Pasha Centres: Development Ground For Digital Villages
Pasha Centres is a digital villages program launched in January 2009 by the Kenya ICT Board (KICTB), with consulting support from the Cisco Internet Business Solutions Group (IBSG). Meaning "to inform" in Swahili, Pasha Centres are created using the Cisco IBSG Digital Community Development Toolkit, which contains easy-to-use value case tools that enable a Pasha Centre to explore break-even options for the delivery of ICT services. In Kenya, five entrepreneurial cyber cafés were identified across peri-urban and rural communities as initial sites for the Centres, and as part of a Cisco IBSG consulting engagement with KICTB to accelerate progress toward becoming a "Connected Nation." Cisco IBSG also provided practical experience in how to operate the Pasha Centres.

Business Week: IBSG Public Sector’s smart work center in Amsterdam is profiled in the article, "I’ll Have My Robots Talk to Your Robots."
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The Future of Work
This video explores the future of work—the power of presence, the influence of video, and the green workplace— and educates on how technologies come together to help a workforce achieve individual day-to-day work goals and a company's overall corporate vision.
Watch 

Workforce and Workplace Sustainability: Integrating a Dynamic Workforce, Work Environments, and Technology
This Point of View discusses how integrating a dynamic workforce, work environments, advances in technology, and social change has led to a revolutionary transformation in how, where, and by whom work is performed. Previously, separate systems of buildings, team dynamics, technologies, organizational work models, and environmental systems are becoming increasingly interdependent and interrelated. Workforce and Workspace Sustainability (WWS) strategy applies technology as a strategic enabler of public service innovation and productivity growth.

Connected and Sustainable Work
This whitepaper introduces the Connected and Sustainable Work vision and explores factors driving the evolution of knowledge work, principles of sustainable work, and solutions that incorporate these principles. Connected and Sustainable Work provides cities, employers, and citizens with a new framework for fostering economic growth, increasing the quality of life in cities, and addressing the challenges of climate change.

Connected Workforce (a Connected Series book)
This book looks at how true employee mobility—creation of a virtual workplace wherever we happen to be—may signal the biggest change in working practices since the Industrial Revolution. Organizations are already seeing benefits from instantly distributing information when, where, and to whom it is needed. Some are restructuring more fundamentally, embedding knowledge directly into new streamlined business processes.

Events

Partnership for Urban Innovation, Shanghai, Global Conference, June 2011
Work-Life Innovation breakout session papers: Day 1 and Day 2

Connected Urban Development Conference Sessions on "Work"

   Seoul, May 2009
   Smart Work breakout session papers

   Amsterdam, September 2008
   Smart Work breakout session papers: Day 1 and Day 2

   San Francisco, February 2008
   Smart Work breakout session papers

Bas Boorsma, Director, Urban Innovation, Cisco IBSG
Interview at Connected Urban Development Global Conference in Amsterdam, September 2008.
Watch 

Latest Thought Leadership Perspectives

Transforming the City of New York 
New Platform for Public-Private Cooperation Ushers in Smart Cities of the Future


Smart City Framework 
A Systematic Process for Enabling Smart+Connected Communities


The Time Is Right for Connected Public Lighting Within Smart Cities 
Responsible, "smart" lighting is no longer a "nice to have" for cities-it's imperative to ensure that cities develop in a sustainable way to ensure a healthy future.


Transforming the City of New York 
New Platform for Public-Private Cooperation Ushers in Smart Cities of the Future


Smart City Framework 
A Systematic Process for Enabling Smart+Connected Communities


The Time Is Right for Connected Public Lighting Within Smart Cities 
Responsible, "smart" lighting is no longer a "nice to have" for cities-it's imperative to ensure that cities develop in a sustainable way to ensure a healthy future.


Work-Life Innovation: The Role of Networked Technologies
How technologies currently in use, and those that will become pervasive in the next few years, are impacting our work and personal lives, and the processes of innovation.

Participation, Collaboration, and Community
The Role of the Network as the Platform

Connected and Sustainable Cities: Whitepapers

Smart+Connected City Services
This Cisco IBSG Point of View discusses the opportunities Smart+Connected Communities (S+CC) present in providing a cloud-based Smart City services infrastructure. Such an infrastructure can help city leaders understand the necessary frameworks needed for developing management systems that accelerate information delivery and thereby improve quality of life, achieve urban sustainability and environmental goals, and increase economic efficiency and social inclusion. Busan Metropolitan City, South Korea, is one of the first cities to adopt an integrated S+CC model.

Connected and Sustainable Energy Whitepaper

Connected and Sustainable Energy Whitepaper (PDF 290KB)  

Cities around the world are realizing that energy consumed by buildings and homes is the leading cause of global-warming emissions. This paper presents an overview of emerging solutions for city leaders to reduce electricity consumption, produce greener energy with lower carbon emissions, and improve the reliability of the electric grid.

   
Connected and Sustainable ICT Infrastructure Whitepaper

Connected and Sustainable ICT Infrastructure Whitepaper (PDF 144KB)  

In the policies and plans for sustainability and eco-responsibility in cities, much attention has been directed to three sectors: the built environment, energy, and mobility. At the beginning of the 21st century, it became obvious that a fourth, equally important element must be addressed: ICT. To manage ICT effectively, cities need a common framework for data and performance, and a set of solutions for urban sustainability.

   
Connected and Sustainable Mobility Whitepaper

Connected and Sustainable Mobility Whitepaper (PDF 266KB)  

Urban mobility problems are rapidly turning into an urban mobility crisis. ICT offers enormous capabilities, but most are vastly underutilized in urban transportation. Public- and private-sector organizations must partner in adopting a vision for the sustainable city of the future where transportation continues to play a key role in enabling mobility—yet is dramatically transformed by innovative ICT.

   
Connected and Sustainable Work Whitepaper

Connected and Sustainable Work Whitepaper (PDF 1.86 MB)  

Because of the impact of work on adoption of these patterns and, ultimately, on development of a model for a sustainable and livable city, CUD believes the opportunity to introduce innovation in work enablement using ICT is equally important to delivering solutions to problems for energy, transportation, housing, buildings, and society at large. This whitepaper explores the factors driving the evolution of knowledge work, the principles of sustainable work, and solutions that incorporate these principles.

Connected Series: Books

Connected Real Estate

Connected Real Estate (PDF 6.56 MB)  

A pivotal feature of today's most innovative and valuable real estate is connectivity—the ability to facilitate intercommunication and interaction among buildings and digital infrastructures. Connected Real Estate contains viewpoints and advice from many of the real estate and construction industry's most innovative players from around the world.

   
Connected Cities

Connected Cities (PDF 5.4 MB)  

The ideas explored in Connected Cities chart the emergence of a political and economic phenomenon-the city as the new connected republic of the 21st Century. Simon Willis, Global Head of eGovernment for the Internet Business Solutions Group at Cisco Systems, has collated essays that show how different cities, at the cutting edge of the process, are grappling with the various stages of connectivity.

   
Connected Government

Connected Government (PDF 1.4 MB)  

This book, consisting of 14 essays from national governments, is about the concept of Connected Government and. examines the issues involved in developing and implementing compelling national e-government strategies. It explores the Connected Government strategy which is built on six pillars: citizen centricity, standardized common infrastructure, back-office reorganization, governance, new organizational model, and social inclusion.

   
Connected Workforce

Connected Workforce (PDF 1.3 MB)  

Mobility has been critical to man's survival since the beginning of history. The collection of essays in this book brings together the views of senior business leaders and renowned market innovators on how mobility is changing their business practices and shaping our future.

   
Connected Homes

Connected Homes (PDF 1.7 MB)  

The communications industry is undergoing massive change, and nowhere is this more evident than in the arena of consumer broadband. Virtually every service provider is attempting to capture this still-nascent but exploding market—from incumbents, alternative service providers, and cable and satellite operators to mobile and Internet portals. This selection of essays provides a look at the forces that are shaping the consumer broadband market, with the goal of helping service providers adapt to and profit from this opportunity.

   
2010: Broadband City

2010: Broadband City (PDF 4.63 MB)  

Broadband infrastructures leverage a multiplicity of technology solutions in terms both of transport and of access. Technology choices definitely influence the strategic direction of broadband government programs, but this book focuses on strategic and organizational issues and does not discuss technology solutions, architectures and trends.