Customer Recycling Solutions

Environmentally sound disposal for Cisco products that have reached their end of useful life

We use electronics every day as we work, live, play, and learn. As they become obsolete, we need to recycle them. But the rapid proliferation of electronic products has led to more and more of them showing up at landfills.

Through both voluntary and mandatory programs, producers are taking responsibility for the proper disposition and recycling of electronic products.

Cisco significantly reduces the environmental impact of used electronic products through its end-of-life programs. Customer Recycling Solutions is designed to harvest and reuse the materials contained in the equipment collected. Products are disassembled and then processed to retrieve materials such as steel, aluminum, copper, plastics, shredded circuit boards, and cables. We return these materials to the market where they are made into new products. More than 99 percent of the electronics sent for processing are recycled.

Cisco's Customer Recycling Solutions enables you to properly dispose of products that have reached their end of useful life. The program is open to all users of Cisco equipment and equipment branded by companies acquired by Cisco.

Cisco's Customer Recycling Solutions offers the following benefits:

  • Equipment returned to Cisco is disposed of in an environmentally safe manner.
  • Disposal processes comply with all applicable regulations.
  • All Cisco branded products are accepted.
  • Upon pre-approval, Cisco works with customers to dispose of competitors' or other IT products. To obtain pre-approval please contact cisco-recycling@external.cisco.com.
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    On request, Cisco can provide a Certificate of Recycling for equipment returned through Cisco Customer Recycling Solutions