Questions
I am used to selecting a platform. How can I
navigate using platform information in the new download area?
What do Mainline and Special and Early Deploy Releases
mean in the IOS navigation?
I cannot find any platforms, releases or feature sets in
the new download area (Cisco IOS and NX-OS Software)
How does the 'Search Product on this page' box within the new download area work?
How do I search in the Download Software area?
Where can I find Software Advisories and Deferral Notices
in the download area?
Where can I find Security Advisories and Field Notices in
the download area?
Where can I find Release Notes in the download area?
Where can I find tools like Cisco Feature Navigator,
Software Advisor and Bug Toolkit?
Where can I find product bulletins?
How can I download IOS ROMMON software?
Is there a guide to show how to navigate and download?
Where can I find interfaces and modules for software
downloads?
A. We are moving
towards full product names instead of platforms in the Support site. From the
Download Software
page, select the product category (e.g. Routers, Switches, Wireless etc.) and
then choose the full product name to find all software for that product.
A. In the IOS navigation for
software downloads, the releases are categorized into buckets called
Mainline, Special and Early Deploy and T Train.
All Mainline Releases contain only numerals followed
by lowercase characters. Examples of Mainline are: 12.4.23, 12.4.17b,
12.4.3d.
A T Train Release is followed by the letter T after
the numerals, e.g. 12.4.15T7, 12.0.1T1
All other releases fall under Special and Early Deploy
Releases. Examples of Special and Early Deploy: 12.4.15-SW2, 12.4.6-XP, 12.0.5-WC16. At
times the uppercase characters will be followed by lowercase characters as
well (e.g. 12.2.25-SW4a, 12.2.4-MB13b.)
Q. I cannot find any
platforms, releases or feature sets in the new download area (Cisco IOS and
NX-OS Software)?
A. You will need to know the release
version you are looking for to navigate through ‘Cisco IOS and NX-OS’ (e.g.
12.4.11-XJ4). Select the release family from the IOS
Main Page. In the above example the release family is 12.4 Special &
Early Deployments. After selecting the release family, the page will refresh
to display all supported hardware products. Select a product model and
the page will be refreshed with all corresponding release versions.
The feature sets are specific to a particular release
version. Feature sets are shown in the new download area once the release
version selected. Example: 12.4 Special & Early Deployments >
Cisco 1801 Integrated Services Router > 12.4.11-XJ4 > Advanced IP
Services
Q. How does the 'Search
Product on this page'
box within the new download area work?
A. The 'Search Product on
this page' box within the new download area does a text search on the
contents of the page. If a match is found for the text entered in the box, a
message is displayed with the number of results for the search text. The
matching results are also highlighted in the product tree.
If there are no matches for the text entered in the
box, a message is displayed to that effect. E.g. "0 results for XYZ"
If the search results in more than 50 matches, there
will be a message requesting to refine the search criteria.
Q. How do I search in the Download Software area?
A. There are two search options in the
Download software area. The first search-box is on the upper right hand
corner of all Cisco.com
pages and does a site wide search. The
results are all references to the keyword on Cisco.com. You have to then
filter the "Task" list on the left hand to select "Download
Software" to proceed with downloading software.
The second search option is the Search-box on the main
Download
Software page where you can enter the search string in the text box and
this would provide with all software downloads available, that match the
search string. Search string can be combinations of release train,
platform/series and model, release version, image name, feature set name and
file name.
E.g. If you enter Cisco 2501 router Enterprise Plus 12.2.28d,
you will be displayed with the results that lead you to the download page for
the software.
Q. Where can I find Software Advisories and Deferral
Notices in the download area?
A. Software
Advisories and Deferral Notices will be displayed after a software/image is
selected for download.
A. Security Advisories and
Field Notices are available in the download area after a software/image is
selected for download.
Q. Where can I find
Release Notes in the download area?
A. Release Notes are
available after a release is selected for download
Q. Where can I find
tools like Cisco Feature Navigator, Software Advisor and Bug Toolkit?
A. All tools related to
software downloads (such as Cisco Feature Navigator, Software Advisor, Bug
Toolkit etc.) can be found in the Tools
& Resources section within the Support area.
Q. Where can I
find product bulletins?
A. All product bulletins are available in the Troubleshoot
and Alerts section in the Support area.
Q. How can I download
IOS ROMMON software?
A. IOS ROMMON software is
available in the download area. If you select a product that runs IOS ROMMON
software, you will see IOS ROMMON releases and images in the software
download process.