Installation Guide for Cisco Unity Unified Messaging with Microsoft Exchange 2003/2000 (With Failover Configured), Release 4.0(5) and Later
Appendix: Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant During a New Installation
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Table Of Contents

Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant During a New Installation

Installing MSXML 3.0 with Service Pack 1

Installing Windows Terminal Services

Installing the NNTP Service

Installing Message Queuing Services 2.0

Installing Windows 2000 Service Pack 4

Installing Internet Explorer 6.0 with Service Pack 1

Installing SQL Server 2000 and Service Pack 3a

Installing the Microsoft .NET Framework


Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant During a New Installation

This appendix contains procedures for manually installing the required Windows components, browser, database, and service packs that are automatically installed by the Cisco Unity System Preparation Assistant during a new installation. Install the components in the order listed.

This appendix contains the following sections:

•Installing MSXML 3.0 with Service Pack 1

•Installing Windows Terminal Services

•Installing the NNTP Service

•Installing Message Queuing Services 2.0

•Installing Windows 2000 Service Pack 4

•Installing Internet Explorer 6.0 with Service Pack 1

•Installing SQL Server 2000 and Service Pack 3a

•Installing the Microsoft .NET Framework

For more information about the Cisco Unity System Preparation Assistant, see the "Running the Cisco Unity System Preparation Assistant" section.

Installing MSXML 3.0 with Service Pack 1

Note You are not required to install MSXML 3.0 before you install MSXML 3.0 Service Pack 1. MSXML 3.0 Service Pack 1 overwrites MSXML 3.0 if MSXML 3.0 is installed on the computer.

To Install MSXML 3.0 with Service Pack 1

Step 1 On Cisco Unity Service Packs CD 1, browse to the MSXML3_SP1 directory, and double-click Msxml3sp1.exe.

Step 2 Follow the on-screen prompts to complete the installation.

Installing Windows Terminal Services

To Install Windows Terminal Services

Step 1 On the Windows Start menu, click Settings > Control Panel > Add/Remove Programs.

Step 2 Click Add/Remove Windows Components.

Step 3 In the Windows Components dialog box, check the Windows Terminal Services check box. Do not change any other items.

Step 4 Click Next.

Step 5 In the Terminal Services Setup dialog box, click Remote Administration Mode, and click Next.

Step 6 When you are prompted, insert the Windows 2000 Server disc in the CD-ROM drive, and click OK. If the Cisco Unity server was purchased from Cisco, the disc is labeled "Cisco Unity System Disc."

Step 7 In the Completing the Windows Components Wizard dialog box, click Finish.

Step 8 Click Yes to restart the server.

Installing the NNTP Service

To Install the NNTP Service

Step 1 On the Windows Start menu, click Settings > Control Panel > Add/Remove Programs.

Step 2 Click Add/Remove Windows Components.

Step 3 Click Internet Information Services (IIS) (but do not uncheck the check box), and click Details.

Step 4 In the Internet Information Services (IIS) dialog box, check the NNTP Service check box. If the SMTP Service check box is not already checked, check it, too.

Step 5 Click OK.

Step 6 Click Next.

Step 7 When the installation is complete, click Finish.

Step 8 Close the Add/Remove Programs dialog box and Control Panel.

Installing Message Queuing Services 2.0

To Install Message Queuing Services 2.0

Step 1 On the Windows Start menu, click Settings > Control Panel > Add/Remove Programs.

Step 2 Click Add/Remove Windows Components.

Step 3 In the Windows Components dialog box, check the Message Queuing Services check box. Do not change any other items.

Step 4 Click Next.

Step 5 In the Message Queuing Type dialog box, click Next. Do not change any items.

Step 6 If the Message Queuing Server dialog box appears, click Message Queuing Will Not Access a Directory Service, and click Next.

Step 7 If the Windows NT 4.0 Message Queuing Clients dialog box appears, click No, Do Not Change the Permissions, and click Next.

Step 8 When you are prompted, insert the Windows 2000 Server disc in the CD-ROM drive, and click OK. If the Cisco Unity server was purchased from Cisco, the disc is labeled "Cisco Unity System Disc."

Step 9 In the Completing the Windows Components Wizard dialog box, click Finish.

Step 10 Close the Add Remove Programs dialog box and Control Panel.

Installing Windows 2000 Service Pack 4

To Install Windows 2000 Service Pack 4

Step 1 On Cisco Unity Service Packs CD 1, browse to the Win2K_SP4\i386\Update directory, and double-click Update.exe.

Step 2 Follow the on-screen prompts to complete the installation.

Step 3 Remove the disc, if applicable.

Step 4 Restart the server.

Installing Internet Explorer 6.0 with Service Pack 1

Caution When you install Internet Explorer, the file WScript.exe is installed automatically. Do not remove WScript.exe, or the Cisco Unity Setup program will fail.

To Install Internet Explorer 6.0 with Service Pack 1

Step 1 On Cisco Unity Service Packs CD 1, browse to the IE6SP1 directory, and double-click IE6Setup.exe.

Step 2 Follow the on-screen prompts.

Installing SQL Server 2000 and Service Pack 3a

You install SQL Server 2000 on the primary and secondary Cisco Unity servers.

Do the following two procedures in the order listed.

Note Install the application in the location you made note of in the "Determining the Drive Locations for Files on the Cisco Unity Server" section.

To Install SQL Server 2000

Step 1 Log on to Windows.

Step 2 Insert the Cisco Unity Data Store 2000 disc in the CD-ROM drive.

Step 3 When the Microsoft SQL Server 2000 Standard Edition window appears, click SQL Server 2000 Components.

Step 4 In the Install Components window, click Install Database Server.

Step 5 In the Welcome dialog box, click Next.

Step 6 In the Computer Name dialog box, click Next to accept the default setting Local Computer.

Step 7 In the Installation Selection dialog box, click Next to accept the default setting Create a New Instance of SQL Server, or Install Client Tools.

Step 8 Follow the on-screen prompts until the CD Key dialog box appears.

Step 9 Enter the key for Cisco Unity Data Store 2000 from the sticker located on the CD sleeve, and click Next.

Step 10 In the Installation Definition dialog box, click Next to accept the default setting Server and Client Tools.

Step 11 In the Instance Name dialog box, check the Default check box.

Step 12 Click Next.

Step 13 In the Setup Type dialog box, click Next to accept the default setting Typical.

Step 14 At the top of the Services Accounts dialog box, click Use the Same Account for Each Service.

Step 15 Under Service Settings, click Use the Local System Account.

Note You reset the accounts that SQL Server services log on as later. The Cisco Unity installation guide alerts you when to do the procedure later in the installation.

Step 16 Click Next.

Step 17 In the Authentication Mode dialog box, we recommend that you click Windows Authentication Mode.

If you click Mixed Mode (which is supported, but less secure), under Add Password for the SA Login, enter and confirm a password for the SQL Server system administrator logon.

Step 18 Click Next.

Step 19 In the Start Copying Files dialog box, click Next.

Step 20 In the Choose Licensing Mode dialog box, click Processor License For, and specify the number of processors in the Cisco Unity server.

Step 21 Click Continue.

Step 22 If you are prompted about shutdown tasks before continuing with the installation, click Next.

Step 23 Click Finish.

Step 24 Restart the server.

To Install SQL Server 2000 Service Pack 3a

Step 1 On Cisco Unity Service Packs CD 1, browse to the SQL2000_SP3\X86\Setup directory, and double-click Setupsql.exe.

Step 2 On the Welcome screen, click Next.

Step 3 Follow the on-screen prompts until the Connect to Server dialog box appears.

Step 4 Select Windows authentication, and click Next.

Step 5 If the SA Password Warning dialog box appears, enter and confirm the password, and click OK.

Step 6 Check the Upgrade Microsoft Search and Apply SQL Server 2000 SP3 (Required) check box, and click Continue. (Do not check the Enable Cross-database Ownership Chaining for all Databases (Not Recommended) check box.)

Step 7 Follow the on-screen prompts.

Step 8 Click Finish to begin installing components.

Step 9 When the Setup message appears, click OK.

Step 10 Click Finish to restart the server.

Installing the Microsoft .NET Framework

To Install the Microsoft .NET Framework

Step 1 On Cisco Unity Service Packs CD 1, browse to the DotNet directory, and double-click Dotnetfx.exe.

Step 2 Follow the on-screen prompts.