Table Of Contents

C - D - E - H - L - M - N - O - P - Q - R - S - T - U - V -

Index

A-B

accounts

administration7-3

creating for the Cisco Unity installation7-4

directory services7-3

installation7-3

local services7-3

message store services7-3

required for the Cisco Unity installation7-2

setting Exchange permissions for7-17

Active Directory

extending schema for Cisco Unity6-12

installing5-11

adding

administration account to an admins group7-9

Cisco Unity server to existing domain5-11

administration account

adding to an admins group7-9

creating7-4

description7-3

Anonymous authentication

advantages and disadvantages of10-3

how it works with Cisco Unity Administrator10-6

using with Cisco Unity Administrator10-3

assigning IP address5-8

attaching peripheral devices to Cisco Unity server3-5

authentication methods available for Cisco Unity Administrator10-3

C

challenge/response authentication10-3

changing folder settings in Windows Explorer5-10

Cisco ICS 7750, installing Cisco Unity in1-9

Cisco IDS Host Sensor Agent, installing9-2

Cisco Unity Administrator

authentication methods available10-3

description10-2

determining authentication method to use10-3

Cisco Unity Installation and Configuration Assistant

configuring message store without failover8-6

configuring services without failover8-6

description8-2

installing Cisco Unity software without failover8-2

installing license files without failover8-5

integrating phone system with Cisco Unity and testing integration without failover8-10

Cisco Unity Install License File wizard

running with failover8-14

running without failover8-5

Cisco Unity Message Store Configuration wizard

running with failover8-15

running without failover8-6

Cisco Unity Permissions wizard

permissions set byD-1

running with Exchange 2000 message store7-12

running with Exchange 5.5 message store7-16

setting rights and permissions7-11

Cisco Unity server

adding to existing domain5-11

attaching peripheral devices to3-5

connecting to network5-8

placement of3-5

restartingB-3

shutting downB-3

Cisco Unity Services Configuration wizard

running with failover8-15

running without failover8-6

Cisco Unity software

exitingB-1

installing with failover8-12

installing without failover8-2

registering2-2

startingB-5

Cisco Unity System Preparation Assistant5-3

Cisco Unity Telephony Integration Manager

running with failover8-19

running without failover8-10

configuring

Cisco IDS Host Sensor9-2

Cisco Unity software with failover8-11

Cisco Unity software without failover8-2

IIS for Anonymous authentication10-7

message store with failover8-15

message store without failover8-6

pcAnywhere9-5

RAID arrays4-2

services with failover8-15

services without failover8-6

connecting

Cisco Unity server to network5-8

peripheral devices to Cisco Unity server3-5

phone system to Cisco Unity server3-5

conventions, documentationxiv

creating

accounts for the Cisco Unity installation7-4

organizational units and mailbox store6-13

customizing Cisco Unity platform5-1

D

D/120JCT-EuroA-4

D/120JCT-LSA-4

D/240PCI-T1A-9

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

databases, moving Exchange 2000 (VM, Exchange on Cisco Unity server)6-11

Dialogic. See voice cards

directory services account

description7-3

setting Exchange permissions for7-17

disabling virus-scanning services5-2

distributing root certificate to trusted root store for all users in domain11-8

documentation

audience and usexiii

conventionsxiv

obtaining from Ciscoxviii

required for the Cisco Unity installation2-4

domain

accounts required for the Cisco Unity installation7-2

adding Cisco Unity server to existing5-11

distributing root certificate to trusted root store for all users in11-8

Domainprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

drive locations for files

determining2-5

large-scale system (table)2-8

medium-scale system (table)2-7

small-scale system (table)2-6

E

Exchange

installing 2000 software (UM, Exchange on separate server)6-2

installing 2000 software (VM, Exchange on Cisco Unity server)6-8

installing 2000 software (VM, Exchange on separate server)6-7

installing 5.5 software (UM, Exchange on separate server)6-4

moving 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11

required permissions (table)7-18

setting permissions manually7-17

exiting Cisco Unity softwareB-1

extending Active Directory schema for Cisco Unity6-12

F-G

files, drive locations for2-5

folder settings, changing in Windows Explorer5-10

Forestprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

H

hardware, setting up3-1

I-K

IIS, configuring for Anonymous authentication10-7

installation

accounts required for7-2

mandatory tasks for Cisco Unity1-1

preparing for2-1

required documentation for2-4

installation account

creating7-4

description7-3

setting Exchange permissions for7-17

installing

Active Directory5-11

administration software for MSDE 20005-7

browser with Cisco Unity System Preparation Assistant5-3

Cisco IDS Host Sensor Agent9-2

Cisco Unity in Cisco ICS 7750, task list1-9

Cisco Unity on qualified server, task list1-2

Cisco Unity software with failover8-12

Cisco Unity software without failover8-2

database with Cisco Unity System Preparation Assistant5-3

Exchange 2000 software (UM, Exchange on separate server)6-2

Exchange 2000 software (VM, Exchange on Cisco Unity server)6-8

Exchange 2000 software (VM, Exchange on separate server)6-7

Exchange 5.5 software (UM, Exchange on separate server)6-4

license files with failover8-14

license files without failover8-5

operating system4-1

optional service packs and updates9-4

optional software9-1

pcAnywhere9-5

RSA SecurID9-4

service packs with Cisco Unity System Preparation Assistant5-3

virus-scanning software9-7

voice cards3-2

Windows 2000 Server4-4

Windows components with Cisco Unity System Preparation Assistant5-3

Integrated Windows authentication

advantages and disadvantages of10-3

how it works with Cisco Unity Administrator10-4

using with Cisco Unity Administrator10-3

integrating

phone system with Cisco Unity and testing integration with failover8-19

phone system with Cisco Unity and testing integration without failover8-10

Intel Dialogic. See voice cards

IP address

assigning5-8

verifying5-9

L

LDAP, changing port number of Exchange 5.5 server (when Active Directory is installed)6-5

license files

installing with failover8-14

installing without failover8-5

obtaining2-2

local services account7-3

logical drives, setting up4-10

logs, moving Exchange 2000 transaction and system (VM, Exchange on Cisco Unity server)6-11

M

MAC address of Cisco Unity computer, getting2-2

mailbox store, creating6-13

message store

configuring with failover8-15

configuring without failover8-6

setting up6-1

message store services account

description7-3

setting Exchange permissions for7-17

modifying Cisco Unity 4.0 system12-1

moving SQL or MSDE databases and transaction log files8-21

MSDE

installing administration software5-7

installing with Cisco Unity System Preparation Assistant5-3

moving databases8-21

N

network connection, verifying5-9

NTLM authentication10-3

O

obtaining license files2-2

operating system, installing4-1

optional software, installing9-1

organizational units, creating6-13

OUs. See organizational units

P

pcAnywhere

installing9-5

recommended configuration for9-5

peripheral devices, attaching3-5

permissions

manually setting Exchange7-17

required Exchange (table)7-18

set by Cisco Unity Permissions wizardD-1

setting with Cisco Unity Permissions wizard7-11

Permissions wizard. See Cisco Unity Permissions wizard

phone system

connecting to Cisco Unity server3-5

integrating with Cisco Unity and testing integration with failover8-19

integrating with Cisco Unity and testing integration without failover8-10

platform, customizing Cisco Unity5-1

Platform Configuration discs

utility for configuring RAID arrays4-2

utility to install Windows 20004-5

preparing for installation2-1

procedures

adding administration account to Domain Admins group7-10

adding administration account to local Administrators group7-9

adding Cisco Unity server to existing domain5-13

adding the root certificate to the domain Group Policy for trusted root certificate authorities11-10

assigning static IP address5-8

attaching peripheral devices and connecting the phone system3-5

changing folder settings in Windows Explorer5-10

changing LDAP port number of Exchange 5.5 server (when Active Directory is installed)6-5

changing pcAnywhere video mode to Compatibility9-6

configuring Cisco IDS Host Sensor9-2

configuring IIS so that the Cisco Unity Administrator uses Anonymous authentication10-7

configuring message store, Exchange 2000 (with failover)8-16

configuring message store, Exchange 5.5 (with failover)8-18

configuring pcAnywhere so it does not start automatically when you restart server9-5

configuring RAID arrays by using Cisco-provided utility (HP)4-2

configuring RAID arrays by using Cisco-provided utility (IBM)4-3

procedures, continued

configuring RAID arrays by using manufacturer-provided utility4-4

configuring services (with failover)8-15

configuring services (without failover)8-6

configuring the message store, Exchange 2000 (without failover)8-7

configuring the message store, Exchange 5.5 (without failover)8-9

connecting Cisco Unity server to network5-8

creating a certificate request11-5

enabling IIS to use SSL11-7

excluding Cisco IDS Host Sensor Agent directory from scanning9-3

exporting the CA root certificate11-9

extending Active Directory schema6-12

getting MAC address of Cisco Unity computer2-2

installing Active Directory5-12

installing Cisco IDS Host Sensor Agent9-2

installing Enterprise Manager (MSDE 2000)5-7

installing Exchange 2000 administration software on Cisco Unity server (UM, Exchange on separate server)6-3

installing Exchange 2000 administration software on Cisco Unity server (VM, Exchange on separate server)6-7

installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10

installing Exchange 2000 Service Pack 2 (UM, Exchange on separate server)6-3

installing Exchange 2000 Service Pack 2 (VM, Exchange on Cisco Unity server)6-11

installing Exchange 2000 Service Pack 2 (VM, Exchange on separate server)6-8

installing Exchange 2000 software (UM, Exchange on separate server)6-2

installing Exchange 5.5 administration software on Cisco Unity server (UM, Exchange on separate server)6-5

installing Exchange 5.5 Service Pack 4 (UM, Exchange on separate server)6-6

installing Exchange 5.5 software (UM, Exchange on separate server)6-4

installing license files (with failover)8-14

installing license files (without failover)8-5

installing the certificate11-7

installing the Cisco Unity software (with failover)8-12

installing the Cisco Unity software (without failover)8-3

installing the Microsoft Certificate Services component11-4

installing voice cards3-3

installing Windows 2000 by using manufacturer's guided system-setup utility4-8

installing Windows 2000 by using Platform Configuration discs (HP)4-5

installing Windows 2000 by using Platform Configuration discs (IBM)4-6

integrating the phone system with Cisco Unity and testing the integration (with failover)8-19

procedures, continued

integrating the phone system with Cisco Unity and testing the integration (without failover)8-10

issuing the certificate11-6

moving Exchange 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11

moving SQL or MSDE databases and transaction log files8-21

registering Cisco Unity software and obtaining license files2-3

running Cisco Unity Permissions wizard with Exchange 2000 message store7-12

running Cisco Unity Permissions wizard with Exchange 5.5 message store7-16

running Cisco Unity System Preparation Assistant5-3

running Domainprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

running Forestprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

setting pcAnywhere to run on one or more specific processors9-6

setting up logical drives4-10

submitting the certificate request11-6

verifying IP address and network connection5-9

Q

quiet parameter

determining Intel DialogicA-13

resetting Intel DialogicA-16

R

RAID arrays, configuring4-2

re-enabling virus-scanning services8-20

registering Cisco Unity software2-2

removing Intel Dialogic softwareA-13

restarting Cisco Unity serverB-3

rights, setting with Cisco Unity Permissions wizard7-11

root certificate, distributing to trusted root store for all users in domain11-8

RSA SecurID, installing9-4

S

schema, extending Active Directory for Cisco Unity6-12

service packs

installing Exchange 2000 SP2 (UM, Exchange on separate server)6-3

installing Exchange 2000 SP2 (VM, Exchange on Cisco Unity server)6-11

installing Exchange 2000 SP2 (VM, Exchange on separate server)6-8

installing Exchange 5.5 SP4 (UM, Exchange on separate server)6-6

installing optional9-4

installing with Cisco Unity System Preparation Assistant5-3

services

configuring with failover8-15

configuring without failover8-6

services account

creating7-4

description7-3

setting Exchange permissions for7-17

setting

Exchange permissions, manually7-17

rights and permissions with Cisco Unity Permissions wizard7-11

setting up

Cisco Unity to use SSL11-4

hardware3-1

logical drives4-10

message store6-1

Setup program

Cisco Unity with failover8-12

Cisco Unity without failover8-2

shutting down Cisco Unity serverB-3

software

exiting Cisco UnityB-1

installing Cisco Unity with failover8-12

installing Cisco Unity without failover8-2

installing Exchange 2000 administration, on Cisco Unity server (UM, Exchange on separate server)6-3

installing Exchange 2000 administration, on Cisco Unity server (VM, Exchange on separate server)6-7

installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10

installing Exchange 5.5 administration, on Cisco Unity server (UM, Exchange on separate server)6-5

installing optional9-1

registering Cisco Unity2-2

removing Intel DialogicA-13

starting Cisco UnityB-5

SQL

installing with Cisco Unity System Preparation Assistant5-3

moving databases8-21

SSL

determining whether to use11-2

setting up Cisco Unity to use11-4

starting Cisco Unity softwareB-5

T

task lists

installing Cisco Unity in Cisco ICS 77501-9

installing Cisco Unity on qualified server1-2

technical assistance, obtaining from Ciscoxx

transaction log files, moving8-21

U

updates, installing optional9-4

upgrading

Cisco Unity 2.x system to version 4.014-1

Cisco Unity 4.0 system12-1

Cisco Unity version 3.x to version 4.013-1

utilities

RAID array configuration, on disc from server manufacturer4-3

RAID array configuration, on Platform Configuration discs4-2

Windows 2000 installation, on disc from server manufacturer4-8

Windows 2000 installation, on Platform Configuration discs4-5

UTIM. See Cisco Unity Telephony Integration Manager

V

verifying IP address and network connection5-9

virus-scanning

disabling services5-2

installing software9-7

re-enabling services8-20

voice cards

D/120JCT-EuroA-4

D/120JCT-LSA-4

D/240PCI-T1A-9

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

installing3-2

removing softwareA-13

W-Z

Windows 2000 Server, installing4-4

Windows Explorer, changing folder settings5-10