Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server Release 5.3
Troubleshooting the Cisco Unified MeetingPlace Audio Server System Installation

Table Of Contents

Troubleshooting the Cisco Unified MeetingPlace Audio Server System Installation


Troubleshooting the Cisco Unified MeetingPlace Audio Server System Installation


If you cannot connect to the Cisco Unified MeetingPlace Audio Server system by using MeetingTime, try any or all of the following tips:

Enter ping to ping a known good IP address to determine if the network can access the Cisco Unified MeetingPlace Audio Server system.

Verify with the network administrator that Cisco Unified MeetingPlace has been set up in the local host file.

Check that you performed all the steps in the "Setting Up Dial-Up Networking" section.

Check the network cabling.

If possible, use a PC to check the LAN connectivity.

Verify the network configuration by entering the net command.

Verify the IP address, subnet mask, and default gateway values.

Make sure that all cards and transition modules are seated properly.

Check all cables and connections.


Note For more information about the CLI commands, see the Configuration Guide for Cisco Unified MeetingPlace Audio Server Release 5.3.


If you still have problems, contact Cisco TAC. See the Guide to Cisco Conferencing Documentation and Support for information on contacting Cisco TAC.