Cisco Media Blender
Media Blender is designed for web and computer telephony integration (CTI). It provides an integration platform for session tracking, event distribution, and CTI workflow. As part of the Cisco Customer Contact Software Platform, Media Blender functions as a media event bus, sharing software events between the Collaboration Server and the Cisco Internet Protocol Contact Center (IPCC) or a legacy ACD.
Media Blender also provides a firewall gateway service to allow communication between the Collaboration Server, which resides outside firewall 2, and the media routing peripheral gateway (MR PG) inside the firewall. This service uses the Sun Microsystems Remote Method Invocation (RMI). RMI uses a mechanism to communicate with remote objects called stubs and skeletons.