How to Add DCA Code to Localized CCS Files

During integration, the DCA modifies or overwrites a number of files on CCS, adding code that the DCA needs to function. However, the DCA-CCS updater only modifies the English versions of these files; If you localize CCS (either before or after integration) to use non-English versions of these files, you will need to manually add some code to the localized file versions.

Caution: Failure to do this will prevent the DCA from functioning.

To add DCA code to localized CCS files:

In a text editor, modify localized CCS files as shown in the table below. In the table below, the third column (To:) shows what the code should look like after DCA code is added, with newly added code shown in bold face.

 

In (localized file):

Modify the Line(s):

To:

ACDblended.html

ACDblendedICM.html

callForm.html

callFormICM.html

softblendedICM.html

 

These files are located at: <CCSrootdirectory>/pub/html/forms

document.callback.initSessionPage.value=buttonAddress;

-AND-

<INPUT TYPE="hidden" NAME="initSessionPage">

//document.callback.initSessionPage.value=buttonAddress;

-AND-

<!INPUT TYPE="hidden" NAME="initSessionPage">

callme.html

 

This file is located at: <CCSrootdirectory>/pub/html/forms

newWindow = window.open("callFrame.html", "Caller");

 

newWindow = window.open("callFrame.html", "Caller","resizable=yes,toolbar=no,location=no, status=yes,scrollbars=yes,menubar=no");

msccallme.html

 

This file is located at: <CCSrootdirectory>/pub/html/forms

newWindow = window.open("mscCallFrame.html", "Caller");

newWindow = window.open("mscCallFrame.html", "Caller","resizable=yes,toolbar=no,location=no, status=yes,scrollbars=yes,menubar=no");

index.html

 

<CCSrootdirectory>/pub/html/forms

 

newWindow = window.open(url, "Caller");

-AND-

<a href="/meetme">

newWindow = window.open(url, "Caller","resizable=yes,toolbar=no,location=no, status=yes,scrollbars=yes, menubar=no");

-AND-

<a href='javascript:callMeWindow("/meetme")'>

See Also

For related information, see:

About DCA-CCS Integration