Create VM for Cisco Unified Contact Center Enterprise Data Server
Follow this sequence
of tasks to create a virtual machine directly for the CCE Data Servers on Side A and Side B.
The process is nearly identical to creating a VM for the CCE Call Server, with the additional step to install Microsoft SQL Server.
Create VMs for the Cisco Unified Customer Voice Portal Servers
Follow this sequence
of tasks to create a golden templates for the Unified CVP Call/VXML servers and for the Unified CVP OAMP server.
The Unified CVP Call/VXML servers are deployed as four virtual machines—two on Side A and two on Side B.
The Unified CVP OAMP server is deployed as one virtual machine on Side A.
This process is similar for the Call/VXML and the OAMP servers—the differences are selections you make from the OVA drop-down list and in the Select Packages options during the installation.
Sequence
Task
1
Using CCE-PAC-M1-CVP.ova, Create a virtual machine from the OVA. (Select CVP OAMP Server or CVP
Call Server from the drop-down, depending on which VM you are deploying.)