Cisco MediaSense User Guide, Release 10.0(1)
Preface

Preface

This document describes the Cisco MediaSense network-based media services platform that supports the recording, playback, live streaming, and storage of media.

Audience

This document is written for system administrators who have the domain-specific knowledge required to install, set up, configure, maintain, and troubleshoot MediaSense.

System administrators need experience with or training in Java to make the best use of the capabilities of MediaSense and of the entire Cisco Unified Communications family of products.

Documentation conventions

This document uses the following conventions:

Convention

Description

boldface font

Boldface font is used to indicate commands, such as user entries, keys, buttons, and folder and submenu names. For example:

  • Choose Edit > Find .
  • Click Finish.

italic font

Italic font is used to indicate the following:

  • To introduce a new term. Example: A skill group is a collection of agents who share similar skills.
  • For emphasis. Example: Do not use the numerical naming convention.
  • A syntax value that the user must replace. Example: IF ( condition, true-value, false-value )
  • A book title. Example: See the Cisco CRS Installation Guide.

window font

Window font, such as Courier, is used for the following:

  • Text as it appears in code or that the window displays. Example: <html><title>Cisco Systems,Inc. </title></html>

< >

Angle brackets are used to indicate the following:

  • For arguments where the context does not allow italic, such as ASCII output.
  • A character string that the user enters but that does not appear on the window such as a password.

Related documentation

Documentation for MediaSense is available on Cisco.com. For more information about other documents in the MediaSense documentation set see the Cisco MediaSense Documentation Guide at http:/​/​www.cisco.com/​en/​US/​products/​ps11389/​products_​documentation_​roadmaps_​list.html .

Documentation and service requests

For information on obtaining documentation, submitting a service request, and gathering additional information; see the monthly What's New in Cisco Product Documentation page, which also lists all new and revised Cisco technical documentation, at:

http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

Subscribe to What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

Documentation feedback

You can provide comments about this document by sending an email to the following address:

mailto:ccbu_​docfeedback@cisco.com

We appreciate your comments.