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Table Of Contents
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(6)
Supported Cisco Unified Communications Manager Releases
Cisco Unified Communications Manager 5.x
Cisco Unified Communications Manager 6.x
Configuration Changes for Cisco Unified Communications Manager Administration
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Firmware Installation Procedure
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(6)
May 12, 2008
Use these release notes with a Cisco Unified IP Phone 7985G running Firmware Release 4.1(6). This firmware release is compatible with Cisco Unified Communications Manager (Unified CM) release 4.1 or later.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Firmware Installation Procedure
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Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Important Notes
This section contains these topics:
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Supported Cisco Unified Communications Manager Releases
This section describes how the releases of the Cisco Unified Communications Manager are supported.
Cisco Unified CallManager 4.x
This firmware release, 4.1.(6), supports Cisco Unified CallManager 4.1(3)SR1 and later.
Note
This firmware release provides support for new telephony features provided by Cisco Unified CallManager 4.1. For a full description of the new phone features introduced in Cisco Unified CallManager 4.1, refer to the Release Notes for Cisco Unified CallManager Release 4.1(x):
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Cisco Unified Communications Manager 5.x
This firmware release provides full support for all releases of revision 5.x.
Cisco Unified Communications Manager 6.x
This firmware release provide full support for all releases of revision 6.x.
Configuration Changes for Cisco Unified Communications Manager Administration
No configuration change in the Cisco Unified Communications Manager Administration is required if the Cisco Unified IP Phone 7985G is upgraded from release 4.1(5).
If the Cisco Unified IP Phone 7985G is upgraded from a release earlier than 4.1(5), required changes in the Cisco Unified Communications Manager Administration configuration for the earlier releases must also be check or changed. In this case, please refer to each release note from that release.
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Revision 74-3636-02 hardware supports Cisco Unified IP Phone 7985G firmware release 4.1(4) and later.
If an earlier release is installed on revision 74-3636-02 hardware, the IP Phone displays the error message: "System Upgrade failed: Using previous image, Press OK" and revert back to existing image. However, firmware release 4.1(4) can run on existing revision 74-3636-01 hardware.
Firmware Installation Procedure
Before using the Cisco Unified IP Phone 7985G with Cisco Unified Communications Manager release 4.x or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster. To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-7900ser
(You may be asked for username and password to gain access.)
Step 2
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cmterm-7985.4-1-6-0.exe
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cmterm-7985-4-1-6-0-sccp.cop
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cmterm-7985-4-1-6-0-sccp.cop.sgn
Note
Step 3
cmterm-7985-sccp.4-1-6-Readme.htm
Step 4
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7985G using firmware release 4.1.(6).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7985G using firmware release 4.1.(6).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 2 Resolved Caveats for the Cisco Unified IP Phone 7985G for Firmware Release 4.1.(6)
Operational impacting debug commands should not be available via telnet
Network statistics stop refreshing when switching screens
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsc68270
For Unified CM 4.2, Cisco Unified IP Phone 7985G has no red pickup light notification
Visual Pickup Notification sometimes does not overwrite status line
For an incoming call from IP Video Conferencing (IPVC), the Cisco Unified IP Phone 7985G does not display correct video rate
Cisco Unified IP Phone service input fields do not display pop-up box showing character choices
SSH password field is only seven characters wide
Some of the fields on the IP Phone's eXtensible Markup Language (XML) web pages have incorrect information
Cisco Unified IP Phone ignores CDP when using administration Virtual Local Area Network (VLAN) with PC voice VLAN disabled
Unable to register Cisco Unified IP Phone 7985G to TFTP server (not the default server)
Instance of call on IP Phone not visible in a scenario for Cisco Unified IP Phone 7985G http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsh89214
Video-disabled and background image changed; new image seen other end
Changing the Unified CM version does not change the background image
Unable to make call from directory, second, or other lines
Cisco Unified IP Phone 7985G displays `Rejected' by Unified CM server when auto registration is disabled
Status is not updated until OffHook and OnHook
`CfwdAll' display message is not refreshed
Cisco Unified IP Phone 7985G 20ms packetization and IP Phone still gets stuck intermittently
Only resolved Unified CMs were listed in Unified CM configuration. Now all Unified CMs in configuration are listed.
When all Unified CM service stops, the Cisco Unified IP Phone 7985G should display Registering
Incorrect response code in `CiscoIPPhoneResponse'
Changed preference for H263 and H264
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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