Using Voice Messaging and Call History Logs

Table Of Contents

Using Voice Messaging and Call History Logs

Playing Voice Messages

Viewing and Placing Calls from the Call History Menu


Using Voice Messaging and Call History Logs


The Cisco Wireless IP Phone 7920 main menu provides access to the voice messaging service and to call history logs.

Playing Voice Messages

When the phone displays, "You have voice mail," you can access your messages by using the Messages menu or the shortcut key .

If you want to...
Then...
Access and play your voice messages

Press Menu, then press to select Messages. Select Voice Mail Box. Enter your password and follow the voice instructions to listen to your messages.

Access your voice messages using the shortcut key.

While in standby mode, press and release , for immediate access. Enter your voice messaging password and follow the voice instructions to listen to your messages.


Tips

For accurate and detailed information about using your voice messaging service, refer to the documentation for your voice messaging system.

Your system administrator will provide a default password for your voice messaging service.

Viewing and Placing Calls from the Call History Menu

You can view a list of missed calls, received calls, and placed calls in the Call History logs. You can dial a number directly from one of the lists.

If you want to...
Then...
View a call that you missed

Press Menu, then press to select Call History. Scroll to and select Missed Calls.

Scroll to the appropriate number, then press Detail to see information about the call.

Dial a number from the Missed Calls list

Select the number that you want to redial. Press EditDial to change the number, if necessary.

Press to dial the number.

View a call that you received

Press Menu > Call History. Scroll to and select Received Calls.

Scroll to the appropriate number, then press Detail to see information about the call.

Dial a number from the Received Calls list

Select the number that you want to redial. Press EditDial to change the number, if necessary.

Press to dial the number.

View a call that you placed

Press Menu > Call History. Scroll to and select Placed Calls.

Scroll to the appropriate number, then press Detail to see information about the call.

Dial a number from the Placed Calls list

Select the number that you want to redial. Press EditDial to change the number, if necessary.

Press to dial the number.

Erase the Call History

Press Menu > Call History. Scroll to and select Erase Call History.

Press OK to erase the entire call history. Or press Cancel to return to the Call History menu.


Tip

After you erase the call history, all logs in the Call History menu are empty.