Table Of Contents
Release Notes for Cisco Video Surveillance Manager Release 6.3.1
Camera Firmware Upgrade Considerations
Software Installation Considerations
Synchronizing the Linux Server System Time to the Hardware Clock
Health Dashboard Bandwidth Monitoring
Using Video Playback Synchronization
Displaying New Video Resolutions in Virtual Matrix
Using VSM when VMR is Disabled
Using the Workstation Profiling Tool
Streaming Issues with IP Camera Firmware 1.0.1 through 1.0.7
Bit Rates In VSOM and Cisco IP Camera 2600 Series Models do not Match in Some Situations
Video Analytics Events May Not be Generated in All Cases
Archive Clipping Format Limitation in Event Inbox
Retry Interval if Secondary Stream Starts Before Primary Stream
New Client PC Workstation Available
Troubleshooting a Standard Definition IP Camera model 2421, 252xV, 253xV, 2500, and 2500W with VSM
Using Cisco VSM with the Cisco Video Surveillance 2600 Series Standard Definition IP Camera
2600 Series Standard Definition IP Camera Features that VSM Does Not Support
Guidelines for Using a 2600 Series Standard Definition IP Camera with VSM
Using Dual Stream Modes for a 2600 Series Standard Definition IP Camera when used with VSM
Troubleshooting a 2600 Series Standard Definition IP Camera when used with VSM
Using Cisco VSM with the Cisco Video Surveillance 4000 Series High Definition IP Cameras
4000 Series High Definition IP Camera Features that VSM Does Not Support
Guidelines for Using a 4000 Series High Definition IP Camera with VSM
Troubleshooting a 4000 Series high definition IP Camera when used with VSM
Using Cisco VSM with the Cisco Video Surveillance 5000 Series High Definition IP Cameras
5000 Series High Definition IP Camera Features that VSM Does Not Support
Guidelines for Using a 5000 Series High Definition IP Camera with VSM
Troubleshooting a 5000 Series High Definition IP Camera When Used with VSM
Using Cisco VSM with 16 x D1 and 8 x D1 Video Capture Cards
Known Issues when using VSM 6.3.1 with a Cisco Video Surveillance IP Camera
Using the Software Bug Toolkit
Obtaining Documentation, Software, and Related Information
Release Notes for Cisco Video Surveillance Manager Release 6.3.1
December, 2010This document provides important information for the following Cisco Video Surveillance Manager (VSM) release 6.3.1 products:
•Cisco Video Surveillance Operations Manager (VSOM)
•Cisco Video Surveillance Media Server (VSMS)
VSM 6.3.1 is compatible with Cisco Video Surveillance Virtual Matrix (VSVM) release 6.3.0-31. VSM not compatible with earlier releases of VSVM.
Contents
This document includes the following sections:
•Using Cisco VSM with the Cisco Video Surveillance 2600 Series Standard Definition IP Camera
•Using Cisco VSM with the Cisco Video Surveillance 4000 Series High Definition IP Cameras
•Using Cisco VSM with 16 x D1 and 8 x D1 Video Capture Cards
•Known Issues when using VSM 6.3.1 with a Cisco Video Surveillance IP Camera
•Obtaining Documentation, Software, and Related Information
Introduction
The Cisco Video Surveillance Manager consists of the following products:
•Cisco Video Surveillance Media Server—The core component of the Cisco Video Surveillance Software Suite, the Media Server enables the collection and routing of video from a wide range of cameras; event-tagging, record-on-motion, and recording of video for review and archive; secure local, remote, and redundant video archive capabilities; and bandwidth management for both live distribution and historical recording.
•Cisco Video Surveillance Operations Manager—Allows organizations to quickly and effectively configure and manage video throughout the enterprise. Provides a secure web portal to configure, manage, display, and control video throughout an IP network, and the ability to manage a large number of security assets and users, including Media Server instances, cameras, encoders, DVRs, and event sources, and digital monitors powered by Virtual Matrix.
•Cisco Video Surveillance Virtual Matrix—Enables flexible delivery of live and recorded video to command centers and provides high-availability access to network video for continuous monitoring applications. Virtual Matrix capabilities include aggregation and display of video from the Media Server platform on almost any number of digital monitors distributed across the IP network. Authorized users and integrated applications control the video that is displayed on any number of digital monitors.
VSM Security Best Practices
Securing Cisco Video Surveillance Manager 4.1/6.1: Best Practices and Recommendations provides best practices and recommendations for helping to ensure the security of VSOM, VSMS, video devices, and client PCs in a Cisco VSM environment. This document also applies to VSM 6.3.1. To access this document, go to the following URL, click the Products link, then click the Cisco Network-Centric Video Surveillance products link:
http://www.cisco.com/go/physicalsecurity
New and Changed Information
New features in Cisco VSM 6.3.1 include the following:
•Support for the Microsoft Windows 7 64-bit operating system
•Support for the Cisco IP Camera 2600, 2611, 2621V, and 2630V
•Support for the Cisco video analytics feature on the Cisco IP Camera 4500
•Support for Cisco 16 x D1 and 8 x D1 video capture cards
•Optimum configuration of GOP size for images from the Cisco IP Camera 4500
•Various enhancements to support for Cisco IP camera high definition models
Important Notes
The following important notes apply to VSM 6.3.1:
•Camera Firmware Upgrade Considerations
•Software Installation Considerations
•Synchronizing the Linux Server System Time to the Hardware Clock
•Health Dashboard Bandwidth Monitoring
•Using Video Playback Synchronization
•Using Video Playback Synchronization
•Displaying New Video Resolutions in Virtual Matrix
•Using VSM when VMR is Disabled
•Using the Workstation Profiling Tool
•Streaming Issues with IP Camera Firmware 1.0.1 through 1.0.7
•Bit Rates In VSOM and Cisco IP Camera 2600 Series Models do not Match in Some Situations
•Video Analytics Events May Not be Generated in All Cases
•Archive Clipping Format Limitation in Event Inbox
•Retry Interval if Secondary Stream Starts Before Primary Stream
•New Client PC Workstation Available
Camera Firmware Upgrade Considerations
VSM 6.3.1 supports new firmware versions for the Cisco 2400 series, 2500 series, and 2600 series standard definition IP cameras, and the Cisco 4000 series and 5000 series high definition IP cameras. The new camera firmware versions contain new features and improvements that are supported by VSM 6.3.1, including improvements to Motion Detection. See the release notes for these new firmware versions for details.
We strongly recommended that, after upgrading to VSM 6.3.1, the firmware on existing camera models be upgraded to the new versions. These new camera firmware versions are required for any new cameras added to the system, and if any configuration changes, are required for existing cameras.
VSM 6.3 and later contains a new feature for Camera Firmware Upgrade that simplifies and automates this process.
Software Installation Considerations
VSM 6.3.1 includes a Java Runtime Environment (JRE) in the release package. This update is new as of VSM 6.3.1 and changes how the software is installed compared to previous VSM releases.
Caution It is extremely important that the VSM 6.3.1 software installation and upgrade instructions in the Installing and Upgrading Cisco Video Surveillance Manager (VSM) Release 6.3.1 document is followed to ensure proper removal of any previous JRE components and proper installation of the new JRE. If the installation and upgrade instructions are not performed correctly, new features in VSM 6.3.1 may not work properly. The Installing and Upgrading Cisco Video Surveillance Manager (VSM) Release 6.3.1 document can be obtained from the following URL
http://www.cisco.com/en/US/products/ps10818/prod_installation_guides_list.html
Synchronizing the Linux Server System Time to the Hardware Clock
A Linux server includes a hardware clock and the system time. For proper system operation, these items should be kept synchronized. Linux maintains clock synchronization as follows:
•On system boot up, system time is initialized from the hardware clock
•On normal system shutdown, the hardware clock is updated from the system time
Cisco recommends that you immediately set the hardware clock to the system time in either of the following situations:
•You manually change the system time
•NTP becomes functional for the server
To manually set the hardware clock to the current system time, enter this command:
shell> hwclock --systohc
In addition, you might find the following Linux commands to be useful:
•To display the Linux system time, enter this command:
shell > date
•To display the hardware clock time, enter this command:
shell > hwclock
Health Dashboard Bandwidth Monitoring
The Health Dashboard can only report the NIC Health for the Eth0 port because bandwidth monitoring is supported only on the Eth0 port. Bandwidth monitoring is not supported for other ports.
Using Video Playback Synchronization
Synchronization has been updated and optimized for playback performance. Two or more video archives may be selected and synchronized. Individual video archives can be added or removed from the synchronization. Synchronization supports fast forward playback and seeking across gaps in the video streams. Other advanced playback functions (step forward, step reverse, and fast reverse) are not supported.
Using Legacy Encoders Cards
A multiservices platform with legacy encoder cards (CIVS-ES cards) and the Video Surveillance Encoder Servers do not support camera feeds from other devices, such as IP cameras and standalone encoders.
Trick Play Buttons
Trick play buttons are disabled when any selected video pane or panes display archives that include a MPEG-2 or H.263 media type.
Displaying New Video Resolutions in Virtual Matrix
If you are upgrading VSM and want to display video images with the new 1600 x1050 and 1600 x1200 resolutions, you must merge the hydra_state file manually.
Using VSM when VMR is Disabled
When Video Mixing Renderer (VMR) is not supported by a PC and is disabled, be aware of the following affect on the VSM system:
•Motion configuration—Displays video window without motion configuration rectangles
•Digital zoom—Not available
•Hue, saturation, luminosity, contrast—Not available
•Alpha blending of VMR toolbar—Not available
•.CVA files—Review Player displays a message that .CVA is not supported on a machine without VMR and does not load the file
•High-definition video does not render
•Overall client performance is degraded
•Trick play with multiple panes consumes a significant amount of CPU and memory resources
•Use of dual monitors is not supported on a client PC that is running Windows 7 when VMR is disabled.
Note You can disable VMR on a PC that does not support it by running the Cisco Video Surveillance Workstation Profile Tool.
Using the Workstation Profiling Tool
You can use the Cisco Video Surveillance Workstation Profile Tool 6.2.1 to validate the performance of your client workstation for use with VSM 6.3.1.
Note For client workstations running Windows XP Service Pack 3 (SP3), the Cisco Video Surveillance Workstation Profile Tool may erroneously identify SP3 as an issue. However, VSM 6.3.1 supports client workstations running Windows XP SP3, so the SP3 issue identified by the Cisco Video Surveillance Workstation Profile Tool can be ignored.
Streaming Issues with IP Camera Firmware 1.0.1 through 1.0.7
VSM 6.3.1 does not stream video from an IP camera that is running firmware 1.0.1 through 1.0.7 when video quality is set to greater than 80 in VSOM by using batch administration.
Bit Rates In VSOM and Cisco IP Camera 2600 Series Models do not Match in Some Situations
The bit rates that are displayed in VSOM and in the camera web interface do not match when you are using a Cisco IP camera 2600 series model and set the bit rate for the camera feed to 56 Kbps or 1500 Kbps.
In this case, the bit rates appear as follow. In each case, the camera web interface display is correct.
•When VSOM displays a bit rate of 56 Kbps, the camera web interface displays 64 Kbps
•When VSOM displays a bit rate of 1500 Kbps, the camera web interface displays 1200 Kbps
Video Analytics Events May Not be Generated in All Cases
If a Cisco IP camera that supports video analytics is not sufficiently calibrated for video analytics, it may not generate all video analytics events. The default calibration should work approximately 80% of the time. To achieve a higher level of accuracy, you can tune the calibrations settings manual. For more information about calibration, see Cisco Video Surveillance Analytics User Guide.
Archive Clipping Format Limitation in Event Inbox
Choosing the BWM or BMX format when creating a clip for a Default Analytics Event in the Event Inbox is not supported.
Retry Interval if Secondary Stream Starts Before Primary Stream
If a secondary video stream starts before a primary stream, VSM attempts to restart the streams so that streaming performs properly (primary stream first, then secondary stream). The retry interval is approximately 90 seconds. In this situation, an endpoint error occurs until the streaming performs properly.
New Client PC Workstation Available
Cisco offers a client PC Workstation, Cisco part number CPS-WORKSTATION, which is a Solutions Plus of Dell T5500. This workstation includes the Microsoft Windows 7 operating system and is compatible with VSM 6.3.1. Be aware that if you want to use an earlier version of VSM with this workstation, you must obtain the Microsoft Windows XP operating system and install it on the workstation.
Obtaining a Driver Pack
VSM may require a driver pack update to work with certain cameras. To obtain documentation and important information about Cisco VSM and system requirements, go to the following URL, click the Products link, then click the Cisco Network-Centric Video Surveillance products link. See the Download Software section for information about obtaining driver packs.
http://www.cisco.com/go/physicalsecurity
Using Cisco VSM with the Cisco Video Surveillance 2000 Series and 2500 Series Standard Definition IP Camera
You can use a Cisco Video Surveillance 2000 series standard definition IP camera model (2421, 252xV, 253xV, 2500, and 2500W) with this version of VSM, but be aware that the IP camera includes features that are not currently integrated with VSM.
The following sections provide information about using VSM with these standard definition IP camera models:
•Troubleshooting a Standard Definition IP Camera model 2421, 252xV, 253xV, 2500, and 2500W with VSM
Standard Definition IP Camera Models 2421, 252xV, 253xV, 2500, and 2500W Features that VSM Does Not Support
Table 1 provides information about the compatibility of Cisco standard definition IP camera models 2421, 252xV, 253xV, 2500, and 2500W running firmware release 2.1.6 or later and VSM 6.3.1.
Note The VSM driver that this release includes is compatible only with Cisco IP camera firmware 2.1.2 or later. It is highly recommended that the current SD camera firmware be used with this VSM release. You must upgrade standard definition cameras to a supported version.
Guidelines for Using a Standard Definition IP Camera model 2421, 252xV, 253xV, 2500, and 2500W with VSM
The following guidelines apply when you use a standard definition IP camera model 2421, 252xV, 253xV, 2500, or 2500W with VSM:
•The IP camera must be installed and configured as described in Cisco Video Surveillance IP Camera
User Guide for the standard definition IP camera.•You must create a separate user account with administrator privileges for each Media Server. Configuration connections for a Media Server are limited just as they are for user sessions. Viewing and managing video streams from VSM requires administrator-level privileges.
Troubleshooting a Standard Definition IP Camera model 2421, 252xV, 253xV, 2500, and 2500W with VSM
If you experience difficulty when using a standard definition IP camera model 2421, 252xV, 253xV, 2500, or 2500Wwith VSM, refer to these troubleshooting guidelines:
•If you are using the Cisco Video Surveillance Operations Manager, it may take a few attempts to bring up video the first time that a standard definition IP camera is selected
•Verify that VSM is installed properly
•Verify no firewalls are conflicting on VSM servers
•Verify that the default gateway is configured for the standard definition IP camera
•Verify that your web browser supports ActiveX controls
•Verify that the user name and password are configured identically for the camera and the VSOM standard definition IP camera settings
•Verify that the appropriate graphics card is installed in the system on which you are displaying video
•Verify that VSM configures the camera using the default port address of 80
•Verify the camera is configured to use HTTPS for API access
•Verify that the VSMS can reach the camera over the network
Using Cisco VSM with the Cisco Video Surveillance 2600 Series Standard Definition IP Camera
You can use a Cisco Video Surveillance 2600 series standard definition IP camera with this version of VSM, but be aware that the IP camera includes features that are not currently integrated with VSM.
The following sections provide information about using VSM with these standard definition IP camera models:
•2600 Series Standard Definition IP Camera Features that VSM Does Not Support
•Guidelines for Using a 2600 Series Standard Definition IP Camera with VSM
•Using Dual Stream Modes for a 2600 Series Standard Definition IP Camera when used with VSM
•Troubleshooting a 2600 Series Standard Definition IP Camera when used with VSM
2600 Series Standard Definition IP Camera Features that VSM Does Not Support
Table 1 provides information about the compatibility of 2600 series standard definition IP camera models running firmware release 4.0.1 or later and VSM 6.3.1.
Guidelines for Using a 2600 Series Standard Definition IP Camera with VSM
The following guidelines apply when you use a 2600 series standard definition IP camera with VSM:
•The IP camera must be installed and configured as described in Cisco Video Surveillance IP Camera
User Guide for the standard definition IP camera.•You must create a separate user account with administrator privileges for each Media Server. Configuration connections for a Media Server are limited just as they are for user sessions. Viewing and managing video streams from VSM requires administrator-level privileges.
Using Dual Stream Modes for a 2600 Series Standard Definition IP Camera when used with VSM
Table 3 describes the dual stream modes that are supported when using a 2600 series standard definition IP camera with VSM.
The following modes are not supported when using a 2600 series standard definition IP camera with VSM:
•Dual stream setting of H.264 + MPEG-4 (primary + secondary)
•Dual stream setting of MPEG-4 + H.264 (primary + secondary)
•Dual MJPEG is NOT supported
•2CIF mode is supported in single streaming mode but is not supported in dual streaming mode
Troubleshooting a 2600 Series Standard Definition IP Camera when used with VSM
If you experience difficulty when using a 2600 series standard definition IP camera with VSM, refer to these troubleshooting guidelines:
•If you are using the Cisco Video Surveillance Operations Manager, it may take a few attempts to bring up video the first time that a standard definition IP camera is selected
•Verify that VSM is installed properly
•Verify no firewalls are conflicting on VSM servers
•Verify that the default gateway is configured for the standard definition IP camera
•Verify that your web browser supports ActiveX controls
•Verify that the user name and password are configured identically for the camera and the VSOM standard definition IP camera settings
•Verify that the appropriate graphics card is installed in the system on which you are displaying video
•Verify that VSM configures the camera using the default port address of 80
•Verify the camera is configured to use HTTPS for API access
•Verify that the VSMS can reach the camera over the network
Using Cisco VSM with the Cisco Video Surveillance 4000 Series High Definition IP Cameras
You can use a Cisco Video Surveillance 4000 series high definition IP camera with VSM 6.3.1, but be aware that the high definition camera includes features that are not currently integrated with VSM.
Note The VSM driver that this release includes is compatible only with Cisco IP camera firmware 2.0.0 or later. It is highly recommended that the current HD camera firmware level be used with this VSM release.
The following sections provide information about using VSM with these 4000 series high definition IP cameras:
•4000 Series High Definition IP Camera Features that VSM Does Not Support
•Guidelines for Using a 4000 Series High Definition IP Camera with VSM
•Troubleshooting a 4000 Series high definition IP Camera when used with VSM
4000 Series High Definition IP Camera Features that VSM Does Not Support
Table 4 provides information about the compatibility of 4000 series high definition IP camera models running firmware release 2.0.0 or later and VSM 6.3.1.
Guidelines for Using a 4000 Series High Definition IP Camera with VSM
The following guidelines apply when you use a 4000 series high definition IP camera with VSM:
•The high definition IP camera must be installed and configured as described in Cisco Video Surveillance IP Camera User Guide for the high definition IP camera.
•You must to create a separate user account with administrator privileges for each Media Server. Configuration connections for a Media Server are limited just as they are for user sessions. Viewing and managing video streams from VSM requires administrator-level privileges.
Troubleshooting a 4000 Series high definition IP Camera when used with VSM
If you experience difficulty when using a 4000 series high definition IP camera with VSM, refer to these troubleshooting guidelines:
•Verify that VSM is installed properly
•Verify no firewalls are conflicting on VSM servers
•Verify that the default gateway is configured for the high definition IP camera
•Verify that your web browser supports ActiveX controls
•Verify that the user name and password are configured identically for the camera and the VSOM high definition IP camera settings
•Verify that the appropriate graphics card is installed in the system on which you are displaying video
•Verify that VSM configures the high definition IP camera using the default port address of 80
•Verify the camera is configured to use HTTPS for API access
•Verify that the VSMS can reach the camera over the network
Using Cisco VSM with the Cisco Video Surveillance 5000 Series High Definition IP Cameras
You can use a Cisco Video Surveillance 5000 series high definition IP camera with VSM 6.3.1, but be aware that the high definition cameras include features that are not currently integrated with VSM.
Note The VSM driver that this release includes is compatible only with Cisco IP camera firmware 1.5.9 or later.
The following sections provide information about using VSM with these 5000 series high definition IP cameras:
•5000 Series High Definition IP Camera Features that VSM Does Not Support
•Guidelines for Using a 5000 Series High Definition IP Camera with VSM
•Troubleshooting a 5000 Series High Definition IP Camera When Used with VSM
5000 Series High Definition IP Camera Features that VSM Does Not Support
Table 5 lists the 5000 series high definition IP camera features that are not compatible with VSM.
Guidelines for Using a 5000 Series High Definition IP Camera with VSM
The following guidelines apply when you use a 5000 series high definition IP camera with VSM:
•The high definition IP camera must be installed and configured as described in Cisco Video Surveillance IP Camera User Guide for the high definition IP camera.
•You must to create a separate user account with administrator privileges for each Media Server. Configuration connections for a Media Server are limited just as they are for user sessions. Viewing and managing video streams from VSM requires administrator-level privileges.
Troubleshooting a 5000 Series High Definition IP Camera When Used with VSM
If you experience difficulty when using a 5000 series high definition IP camera with VSM, refer to these troubleshooting guidelines:
•Verify that VSM is installed properly
•Verify no firewalls are conflicting on VSM servers
•Verify that the default gateway is configured for the high definition IP camera
•Verify that your web browser supports ActiveX controls
•Verify that the user name and password are configured identically for the camera and the VSOM high definition IP camera settings
•Verify that the appropriate graphics card is installed in the system on which you are displaying video
•Verify that VSM configures the high definition IP camera using the default port address of 80
•Verify the camera is configured to use HTTPS for API access
•Verify that the VSMS can reach the camera over the network
Using Cisco VSM with 16 x D1 and 8 x D1 Video Capture Cards
With this release, VSM supports a new Cisco 16 x D1 and 8 x D1 video capture cards. These cards capture and compress standard definition analog video streams, and are available in the following configurations:
•CIVS-ENC-8P—8 channel video capture card
•CIVS-ENC-16P—16 channel video capture card
For detailed information about these cards see Appendix A, "16 x D1 and 8 x D1 Video Capture Cards," in Cisco Physical Security Multiservices Platform Series User Guide.
The following guidelines apply when you use the 16 x D1 and 8 x D1 video capture cards with VSM:
•The cards must be installed and configured as described in Cisco Physical Security Multiservices Platform Series User Guide.
Table 6 provides an overview of the 16 x D1 and 8 x D1 video capture cards implementation.
Orderability Matrix
Table 7 shows the orderability matrix for versions of SuSE Linux Enterprise Server (SLES) and various Cisco Video Surveillance hardware platforms and Cisco VSM releases.
Table 7 SLES and Cisco Video Surveillance Hardware/Software Orderability Matrix
Hardware Cisco VSM Release SLES VersionMultiservices Platform for Video Surveillance
3.1.1/5.1.1
SLES 10, SP 1
4.0/6.0
4.1.1/6.1.1
4.2/6.2
4.2.1/6.2.1
6.3/6.3.1
Multiservices Platform for Physical Security
6.3/6.3.1
SLES 10, SP 1
Legacy Cisco Video Surveillance servers
3.1.1/5.1.11
SLES 9, SP 3
Legacy Cisco Video Surveillance international servers (CIVS-MSA1R-250)
3.1.1/5.1.1
SLES 9, SP 3
4.0/6.0
SLES 10, SP 1
4.1.1/6.1.1
4.2/6.2
1 You can upgrade to Cisco VSM 6.3.1 on legacy Cisco Video Surveillance servers.
Known Issues when using VSM 6.3.1 with a Cisco Video Surveillance IP Camera
Table 8 describes known issues when using VSM 6.3.1 with a Cisco Video Surveillance IP Camera.
Caveats
This section includes the following topics:
•Using the Software Bug Toolkit
Using the Software Bug Toolkit
You can use the Bug Toolkit to find information about the caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Security from the Select Product Category menu.
b. Choose the desired product from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2, and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Open Caveats
Table 9 lists caveats that are open in this release.
Resolved Caveats
Table 10 lists caveats that are open in this release.
Obtaining Documentation, Software, and Related Information
To obtain documentation and important information about Cisco VSM and about system requirements, go to the following URL, click the Products link, then click the Cisco Network-Centric Video Surveillance products link:
http://www.cisco.com/go/physicalsecurity
To access the self-service portal and obtain software, documents, and tools, log in to the Cisco Support Center at http://www.cisco.com/support/. You must be a registered user of Cisco.com to access this page. You must have a current Cisco support contract that is linked to your Cisco.com account to download software and obtain help from the Cisco Technical Assistance Center.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)