Configuring Proactive Threshold Monitoring for Cisco IP SLAs Operations
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Contents
Configuring Proactive Threshold Monitoring for IP SLAs OperationsLast Updated: August 27, 2012
This document describes the proactive monitoring capabilities of IP Service Level Agreements (SLAs) using thresholds and reaction triggering. Finding Feature InformationYour software release may not support all the features documented in this module. For the latest caveats and feature information, see Bug Search Tool and the release notes for your platform and software release. To find information about the features documented in this module, and to see a list of the releases in which each feature is supported, see the feature information table at the end of this module. Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to www.cisco.com/go/cfn. An account on Cisco.com is not required. Information About Proactive Threshold MonitoringIP SLAs Reaction ConfigurationIP SLAs reactions are configured to trigger when a monitored value exceeds or falls below a specified level or when a monitored event, such as a timeout or connection loss, occurs. If IP SLAs measures too high or too low of any configured reaction, IP SLAs can generate a notification to a network management application or trigger another IP SLA operation to gather more data. When an IP SLA operation is triggered, the (triggered) target operation starts and continues to run independently and without knowledge of the condition of the triggering operation. The target operation continues to run until its life expires, as specified by the target operation's configured lifetime value. The target operation must finish its life before it can be triggered again. In Cisco IOS Release 15.2(3) and later releases, the (triggered) target operation runs until the condition-cleared event. After which the target operation gracefully stops and the state of the target operation changes from Active to Pending so it can be triggered again. Supported Reactions by IP SLAs OperationThe tables below list which reactions are supported for each IP SLA operation.
IP SLAs Threshold Monitoring and NotificationsIP SLAs supports proactive threshold monitoring and notifications for performance parameters such as average jitter, unidirectional latency, bidirectional round-trip time (RTT), and connectivity for most IP SLAs operations. The proactive monitoring capability also provides options for configuring reaction thresholds for important VoIP related parameters including unidirectional jitter, unidirectional packet loss, and unidirectional VoIP voice quality scoring. Notifications for IP SLAs are configured as a triggered reaction. Packet loss, jitter, and Mean Operation Score (MOS) statistics are specific to IP SLAs jitter operations. Notifications can be generated for violations in either direction (source-to-destination and destination-to-source) or for out-of-range RTT values for packet loss and jitter. Events, such as traps, are triggered when the RTT value rises above or falls below a specified threshold. IP SLAs can generate system logging (syslog) messages when a reaction condition occurs. System logging messages can be sent as Simple Network Management Protocol (SNMP) traps (notifications) using the CISCO-RTTMON-MIB. SNMP traps for IP SLAs are supported by the CISCO-RTTMON-MIB and CISCO-SYSLOG-MIB. Severity levels in the CISCO-SYSLOG-MIB are defined as follows: SyslogSeverity INTEGER {emergency(1), alert(2), critical(3), error(4), warning(5), notice(6), info(7), debug(8)} The values for severity levels are defined differently for the system logging process in software. Severity levels for the system logging process in Cisco software are defined as follows: {emergency (0), alert (1), critical (2), error (3), warning (4), notice (5), informational (6), debugging (7)}. IP SLAs Threshold violations are logged as level 6 (informational) within the Cisco system logging process but are sent as level 7 (info) traps from the CISCO-SYSLOG-MIB. Notifications are not issued for every occurrence of a threshold violation. The figure below illustrates the sequence for a triggered reaction that occurs when the monitored element exceeds the upper threshold. An event is sent and a notification is issued when the rising threshold is exceeded for the first time. Subsequent threshold-exceeded notifications are issued only after the monitored value falls below the falling threshold before exceeding the rising threshold ag ain .
RTT Reactions for Jitter OperationsRTT reactions for jitter operations are triggered only at the end of the operation and use the latest value for the return-trip time (LatestRTT), which matches the value of the average return-trip time (RTTAvg). SNMP traps for RTT for jitter operations are based on the value of the average return-trip time (RTTAvg) for the whole operation and do not include RTT values for each individual packet sent during the operation. For example, if the average is below the threshold, up to half of the packets can actually be above threshold but this detail is not included in the notification because the value is for the whole operation only. Only syslog messages are supported for RTTAvg threshold violations. Syslog nmessages are sent from the CISCO-RTTMON-MIB. How to Configure Proactive Threshold MonitoringConfiguring Proactive Threshold MonitoringPerform this task to configure thresholds and reactive triggering for generating traps or starting another operation. Before You Begin
SUMMARY STEPS
DETAILED STEPS Configuration Examples for Proactive Threshold Monitoring
Example Configuring an IP SLAs Reaction ConfigurationIn the following example, IP SLAs operation 10 is configured to send an SNMP logging trap when the MOS value either exceeds 4.9 (best quality) or falls below 2.5 (poor quality):
Device(config)# ip sla reaction-configuration 10 react mos threshold-type immediate threshold-value 490 250 action-type trapOnly
The following example shows the default configuration for the ip sla reaction-configuration command: Device# show ip sla reaction-configuration 1 Entry number: 1 Reaction Configuration not configured Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)# ip sla reaction-configuration 1 Router(config)# do show ip sla reaction-configuration 1 Entry number: 1 Reaction: rtt Threshold Type: Never Rising (milliseconds): 5000 Falling (milliseconds): 3000 Threshold Count: 5 Threshold Count2: 5 Action Type: None Example Verifying an IP SLAs Reaction ConfigurationThe following example shows that multiple monitored elements are configured for the IP SLAs operation (1), as indicated by the values of Reaction: in the output:
Device# show ip sla reaction-configuration
Entry Number: 1
Reaction: RTT
Threshold type: Never
Rising (milliseconds): 5000
Falling (milliseconds): 3000
Threshold Count: 5
Threshold Count2: 5
Action Type: None
Reaction: jitterDSAvg
Threshold type: average
Rising (milliseconds): 5
Falling (milliseconds): 3
Threshold Count: 5
Threshold Count2: 5
Action Type: triggerOnly
Reaction: jitterDSAvg
Threshold type: immediate
Rising (milliseconds): 5
Falling (milliseconds): 3
Threshold Count: 5
Threshold Count2: 5
Action Type: trapOnly
Reaction: PacketLossSD
Threshold type: immediate
Rising (milliseconds): 5
Threshold Falling (milliseconds): 3
Threshold Count: 5
Threshold Count2: 5
Action Type: trapOnly
Example Triggering SNMP NotificationsThe following example shows how to configure proactive threshold monitoring so that CISCO-SYSLOG-MIB traps are sent to the remote host at 10.1.1.1 if the threshold values for RTT or VoIP MOS are violated: ! Configure the operation on source. Device(config)# ip sla 1 Device(config-ip-sla)# udp-jitter 10.1.1.1 3000 codec g711alaw Device(config-ip-sla-jitter)# exit Device(config)# ip sla schedule 1 start now life forever ! Configure thresholds and reactions. Device(config)# ip sla reaction-configuration 1 react rtt threshold-type immediate threshold-value 3000 2000 action-type trapOnly Device(config)# ip sla reaction-configuration 1 react MOS threshold-type consecutive 4 threshold-value 390 220 action-type trapOnly Device(config)# ip sla logging traps ! The following command sends traps to the specified remote host. Device(config)# snmp-server host 10.1.1.1 version 2c public syslog ! The following command is needed for the system to generate CISCO-SYSLOG-MIB traps. Device(config)# snmp-server enable traps syslog The following sample system logging messages shows that IP SLAs threshold violation notifications are generated as level 6 (informational) in the Cisco system logging process: 3d18h:%RTT-6-SAATHRESHOLD:RTR(11):Threshold exceeded for MOS This following sample SNMP notification from the CISCO-SYSLOG-MIB for the same violation is a level 7 (info) notification: 3d18h:SNMP:V2 Trap, reqid 2, errstat 0, erridx 0 sysUpTime.0 = 32613038 snmpTrapOID.0 = ciscoSyslogMIB.2.0.1 clogHistoryEntry.2.71 = RTT clogHistoryEntry.3.71 = 7 clogHistoryEntry.4.71 = SAATHRESHOLD clogHistoryEntry.5.71 = RTR(11):Threshold exceeded for MOS clogHistoryEntry.6.71 = 32613037 Additional ReferencesMIBsTechnical Assistance
Feature Information for IP SLAs Proactive Threshold MonitoringThe following table provides release information about the feature or features described in this module. This table lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature. Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to www.cisco.com/go/cfn. An account on Cisco.com is not required.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2012 Cisco Systems, Inc. All rights reserved.
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