Uninstalling Cisco IPICS [Cisco IPICS Server Software]

Table Of Contents

Uninstalling Cisco IPICS

Uninstalling Cisco IPICS from the Cisco IPICS Server

Uninstalling Cisco IPICS from a Remote Location

Uninstalling Cisco IPICS

This chapter provides information about the procedures that you need to follow to the Cisco IPICS server software. You can perform the uninstallation procedure in one of the following ways:

•From the Cisco IPICS server by using a Cisco Linux terminal window

•From a remote PC on the network by using SSH Tectia Client or similar software

This chapter includes the following sections:

•Uninstalling Cisco IPICS from the Cisco IPICS Server

•Uninstalling Cisco IPICS from a Remote Location

The Cisco IPICS uninstallation procedure removes all of the components and directories that were created during the Cisco IPICS installation. If you intend to reinstall Cisco IPICS at a later time, you should back up your database and log files before you begin the uninstall process.

For information on backing up files, refer to the Cisco IPICS Backup and Restore Guide.

Note If a VTG or other conference is in progress using a Cisco IPICS resource, such as a Router Media Service (RMS), that conference will not be interrupted when you uninstall Cisco IPICS. However, if you then reinstall Cisco IPICS and add the RMS that hosts that conference, Cisco IPICS clears the voice ports, disconnecting the participants. So, before uninstallation, you should warn users that communications will be temporarily disrupted.

Uninstalling Cisco IPICS from the Cisco IPICS Server

To uninstall Cisco IPICS directly from the Cisco IPICS server, perform the following procedure:

Procedure

Step 1 Log in to the Cisco IPICS server with root privileges.

The Cisco Linux desktop displays.

Step 2 To locate the uninstaller file, follow these steps:

a. To open the root directory, double-click the Root's Home icon.

The contents of the /root directory display.

b. To open the ipics_db directory, double-click the ipics_db icon.

The contents of the /opt/cisco/ipics/ipics_db directory display.

c. To navigate to the /opt/cisco/ipics directory, click Up.

The contents of the /opt/cisco/ipics directory display.

d. To open the uninstaller directory, double-click the uninstaller icon.

The contents of the /opt/cisco/ipics/uninstaller directory display.

e. Locate the uninstaller icon, labeled uninstall_ipics_x_x, where the x_x variable represents the version of Cisco IPICS you are uninstalling.

Step 3 To begin the uninstallation process, double-click the uninstall_ipics_x_x icon.

Cisco Linux displays a message window that offers options to display or run the installer file.

Step 4 To open the installer, click Run in Terminal.

The installer displays a message about the information that will be overwritten during the uninstall process. See Figure 4-1 for an example of the window.

Figure 4-1 Introduction Window of the Uninstaller

Step 5 To continue with the uninstallation, click Uninstall. To exit from the uninstallation, click Cancel.

Caution Be aware that the Cisco IPICS uninstallation process permanently removes the Cisco IPICS software and deletes the Cisco IPICS data that the server stores in the /devices directory. If you need to save your data, make sure that you click Cancel to cancel the uninstallation process; then, copy your data to another location. After you have preserved a copy of your data, you can restart the uninstallation process.

The uninstaller begins and uninstalls the Cisco IPICS components, such as the Informix database and the Tomcat service. See Figure 4-2 for an example of the window.

Figure 4-2 Uninstallation Progress

When the uninstaller finishes removing files, the Uninstall Complete window displays.

Figure 4-3 Uninstall Complete Window

Step 6 To close the Uninstaller window, click Done.

The window closes and you are returned to the Cisco Linux desktop.

Step 7 To exit the SSH Tectia Client window, enter Exit at the command line and then press Enter.

Uninstalling Cisco IPICS from a Remote Location

It may be necessary or desirable for you to perform the Cisco IPICS server software uninstallation from a remote location on your network. This section describes the method for uninstalling Cisco IPICS from a PC that is connected to the network.

To uninstall the Cisco IPICS server software from a PC on the network, perform the following procedure:

Procedure

Step 1 On your PC, open the SSH Tectia Client by choosing Start > All Programs > SSH Tectia Client > SSH Tectia Client.

The SSH Tectia Client displays. The desktop of your PC displays in the left pane.

Step 2 To open a window for entering the server IP address, click Quick Connect on the button menu.

The Connect to Remote Host window displays.

Step 3 In the Host field, enter into the DNS name or the IP address for your Cisco IPICS server. Then, press Tab.

Step 4 In the User Name field, enter root. Then, click Connect.

The Enter Password window displays.

Step 5 Enter the root password and then click OK.

The SSH Tectia Client connects to the Cisco IPICS server and displays a command prompt for the root user.

Step 6 To change directories, enter the following command and press Enter:

[root] #cd /opt/cisco/ipics/uninstaller

Step 7 To view the files in the /uninstaller directory, enter the following command and press Enter:

[root] #ls -l

Step 8 Locate the uninstaller file, uninstall_ipics_x_x, where the x_x variable represents the version of Cisco IPICS you are uninstalling.

Step 9 To begin the uninstallation process, enter the following command and press Enter:

[root] #./uninstall_ipics_x_x -i console

The uninstaller displays a caution that states that the uninstall procedure will permanently remove Cisco IPICS and will delete all backed up Cisco IPICS data and logs that are stored in the Cisco IPICS installation folder.

Step 10 Take one of the following actions:

•If you want to cancel the procedure and return to the root prompt, press Ctrl-C.

•If you want to continue with the uninstallation, press Enter.

If you press Enter, the uninstallation proceeds and the uninstaller displays information about the processes that it is shutting down and removing. See Figure 4-4 for an example of the uninstallation information.

Figure 4-4 Uninstallation Progress

When the uninstaller finishes removing the Cisco IPICS files and folders, an Uninstall Complete message displays and informs you that the server is about to restart. See Figure 4-5 for an example of the message.

Figure 4-5 Uninstall Complete Message

Step 11 To close the SSH Tectia Client window, click X.


	Uninstalling Cisco IPICS
	Download this chapter Uninstalling Cisco IPICS Feedback Table Of Contents Uninstalling Cisco IPICS Uninstalling Cisco IPICS from the Cisco IPICS Server Uninstalling Cisco IPICS from a Remote Location Uninstalling Cisco IPICS This chapter provides information about the procedures that you need to follow to the Cisco IPICS server software. You can perform the uninstallation procedure in one of the following ways: •From the Cisco IPICS server by using a Cisco Linux terminal window •From a remote PC on the network by using SSH Tectia Client or similar software This chapter includes the following sections: •Uninstalling Cisco IPICS from the Cisco IPICS Server •Uninstalling Cisco IPICS from a Remote Location The Cisco IPICS uninstallation procedure removes all of the components and directories that were created during the Cisco IPICS installation. If you intend to reinstall Cisco IPICS at a later time, you should back up your database and log files before you begin the uninstall process. For information on backing up files, refer to the Cisco IPICS Backup and Restore Guide. Note If a VTG or other conference is in progress using a Cisco IPICS resource, such as a Router Media Service (RMS), that conference will not be interrupted when you uninstall Cisco IPICS. However, if you then reinstall Cisco IPICS and add the RMS that hosts that conference, Cisco IPICS clears the voice ports, disconnecting the participants. So, before uninstallation, you should warn users that communications will be temporarily disrupted. Uninstalling Cisco IPICS from the Cisco IPICS Server To uninstall Cisco IPICS directly from the Cisco IPICS server, perform the following procedure: Procedure Step 1 Log in to the Cisco IPICS server with root privileges. The Cisco Linux desktop displays. Step 2 To locate the uninstaller file, follow these steps: a. To open the root directory, double-click the Root's Home icon. The contents of the /root directory display. b. To open the ipics_db directory, double-click the ipics_db icon. The contents of the /opt/cisco/ipics/ipics_db directory display. c. To navigate to the /opt/cisco/ipics directory, click Up. The contents of the /opt/cisco/ipics directory display. d. To open the uninstaller directory, double-click the uninstaller icon. The contents of the /opt/cisco/ipics/uninstaller directory display. e. Locate the uninstaller icon, labeled uninstall_ipics_x_x, where the x_x variable represents the version of Cisco IPICS you are uninstalling. Step 3 To begin the uninstallation process, double-click the uninstall_ipics_x_x icon. Cisco Linux displays a message window that offers options to display or run the installer file. Step 4 To open the installer, click Run in Terminal. The installer displays a message about the information that will be overwritten during the uninstall process. See Figure 4-1 for an example of the window. Figure 4-1 Introduction Window of the Uninstaller Step 5 To continue with the uninstallation, click Uninstall. To exit from the uninstallation, click Cancel. Caution Be aware that the Cisco IPICS uninstallation process permanently removes the Cisco IPICS software and deletes the Cisco IPICS data that the server stores in the /devices directory. If you need to save your data, make sure that you click Cancel to cancel the uninstallation process; then, copy your data to another location. After you have preserved a copy of your data, you can restart the uninstallation process. The uninstaller begins and uninstalls the Cisco IPICS components, such as the Informix database and the Tomcat service. See Figure 4-2 for an example of the window. Figure 4-2 Uninstallation Progress When the uninstaller finishes removing files, the Uninstall Complete window displays. Figure 4-3 Uninstall Complete Window Step 6 To close the Uninstaller window, click Done. The window closes and you are returned to the Cisco Linux desktop. Step 7 To exit the SSH Tectia Client window, enter Exit at the command line and then press Enter. Uninstalling Cisco IPICS from a Remote Location It may be necessary or desirable for you to perform the Cisco IPICS server software uninstallation from a remote location on your network. This section describes the method for uninstalling Cisco IPICS from a PC that is connected to the network. To uninstall the Cisco IPICS server software from a PC on the network, perform the following procedure: Procedure Step 1 On your PC, open the SSH Tectia Client by choosing Start > All Programs > SSH Tectia Client > SSH Tectia Client. The SSH Tectia Client displays. The desktop of your PC displays in the left pane. Step 2 To open a window for entering the server IP address, click Quick Connect on the button menu. The Connect to Remote Host window displays. Step 3 In the Host field, enter into the DNS name or the IP address for your Cisco IPICS server. Then, press Tab. Step 4 In the User Name field, enter root. Then, click Connect. The Enter Password window displays. Step 5 Enter the root password and then click OK. The SSH Tectia Client connects to the Cisco IPICS server and displays a command prompt for the root user. Step 6 To change directories, enter the following command and press Enter: [root] #cd /opt/cisco/ipics/uninstaller Step 7 To view the files in the /uninstaller directory, enter the following command and press Enter: [root] #ls -l Step 8 Locate the uninstaller file, uninstall_ipics_x_x, where the x_x variable represents the version of Cisco IPICS you are uninstalling. Step 9 To begin the uninstallation process, enter the following command and press Enter: [root] #./uninstall_ipics_x_x -i console The uninstaller displays a caution that states that the uninstall procedure will permanently remove Cisco IPICS and will delete all backed up Cisco IPICS data and logs that are stored in the Cisco IPICS installation folder. Step 10 Take one of the following actions: •If you want to cancel the procedure and return to the root prompt, press Ctrl-C. •If you want to continue with the uninstallation, press Enter. If you press Enter, the uninstallation proceeds and the uninstaller displays information about the processes that it is shutting down and removing. See Figure 4-4 for an example of the uninstallation information. Figure 4-4 Uninstallation Progress When the uninstaller finishes removing the Cisco IPICS files and folders, an Uninstall Complete message displays and informs you that the server is about to restart. See Figure 4-5 for an example of the message. Figure 4-5 Uninstall Complete Message Step 11 To close the SSH Tectia Client window, click X.
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