Invoice reconciliation and reporting solution reduces annual telecom expenses by millions.

Article Summary:

In the past, Cisco paid more than US$300 million in annual expenses to an increasing number of telecom service providers with no way for employees and managers to understand or reduce these costs. By automating the service provisioning, invoicing, and invoice reconciliation systems, and by flagging top users of discretionary services, Cisco IT cut expenses for telecom and overall billing.

This case study describes the benefits of automating telecom invoicing and provisioning, including:

• Fifteen percent savings in overall telecom costs
• Five percent annual reduction in telecom spending