Black Belt FAQs

Black Belt Academy consolidates architecture trainings and structures them by role in one place.

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RoleTrack
EngineeringPresales, deployment/FE, Support/TAC, PSS/TAC
SalesAMs, RMs, PSS, BDMs
Customer Experience (CX)CSEP, CSM, renewals manager
DistributionMarketeer, tech presales, account manager, CX specialist
Business ArchitectTool, engagement, method
New HireSales New Hire Acceleration Program (SNAP) (introduction to Cisco portfolio)
OperationsDeal manager (GPR), software practice lead, partner admin, asset manager, CXO

Black Belt Academy acts as the bridge that brings you to the latest Cisco solutions at no cost.

Black Belt Academy trainings are available for learners from Cisco partners and distributors. Access requires a Cisco login associated with your partner or distributor company.

Log in at Black Belt Academy on SalesConnect and browse our catalog. Start with Stage 1 Black Belt for your role.

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Black Belt benefits

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One simplified enablement framework

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Uniform launch across Cisco

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Greater selling proficiency

Up to Date content

Successful readiness and positioning of solutions

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On-demand and up-to-date content

No Cost Enablement

No-cost enablement

Black Belt support

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