Estimate Your Product Lead Times

The Lead Times tool provides an estimate of product lead times to help you plan your order with Cisco. Through your view into Cisco's order fulfillment process, you are able to set realistic expectations regarding the estimated business days it will take Cisco to fulfill your order.

How Cisco Estimates Product Lead Times

Figure1 - Cisco's Order Fulfillment Process: Note the Lead Times Tool does not include Shipping and Delivery from Cisco.

The graphic above shows the four main phases of Cisco's order fulfillment process. The Lead Times Tool displays an estimate of the business days required to fulfill an order for Cisco product. This includes the order processing, product manufacturing, and shipment preparation phases. Note that an estimated lead time does not include the time required for Shipping and Delivery from Cisco to the Ship-To location.

Cisco estimates the lead time for a particular product based on the average lead time for that product over the past 30 days.

Easy-to-Use Information Format

The Lead Times Tool provides robust and complete search functions. The tool provides multiple search capabilities and the ability to search by product family, product number, or a combination of both. For product searches select single or multiple product families.

After you have established your search criteria, your results are returned with the available options and the estimated lead times. Specify the particular options and the Lead Times tool will display a detailed summary for each option and the total estimated lead time for products selected.

Shipping and Delivery Information

Although the Lead Times Tool does not include Shipping and Delivery information Cisco provides several tools to get more information on the different Shipping and Delivery options available to its customers around the world.

To view detailed Shipping and Delivery information, such as Ship Dates, Shipment Method, and Tracking Numbers, please visit the Order Status Tool.

To view the freight carriers and freight lanes setup to handle Shipping and Delivery for your company, click here to access the Shipment Routing Configurator.

Obtain Lead-Time Information through the Personalized Commerce View

The Personalized Commerce View has been displaying customized order information through a personalized portal since January. Through your personalize portal, you will be able to view your product lead time information The Personalized Commerce View will save your product lead times and display it the Saved Configurations module.

Simply set up your list of products by saving a product configuration in the Dynamic Configuration Tool. Once that configuration is saved, it will automatically display in the Saved Configurations Module of your Personalized Commerce View when you log in. Estimated lead times will conveniently display in a customizable column next to each line in the configuration.

For more information on the Personalized Commerce View, please visit the tool overview site.


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