簡介

本文檔介紹在RTMT不可訪問或可用時從Cisco Unity Connection(CUC)CLI收集日誌的檔案路徑。

必要條件

需求

本文件沒有特定需求。

採用元件

本檔案中的資訊是根據CUC 10.x、11.x、12.x

本文中的資訊是根據特定實驗室環境內的裝置所建立。文中使用到的所有裝置皆從已清除（預設）的組態來啟動。如果您的網路正在作用，請確保您已瞭解任何指令可能造成的影響。

背景資訊

CUC提供即時監控工具(RTMT)以簡化跟蹤收集。RTMT提供邏輯名稱清單，允許使用者選擇服務名稱並收集所選服務的跟蹤。 有時使用CLI直接查詢檔案會很有用。本文檔將RTMT覈取方塊對映到CLI檔案位置。跟蹤檔案和位置可能因版本而異；但是，此文檔準確無誤， CUC 11.5.

使用這些路徑通過CUC安全外殼(SSH)獲取日誌

附註：在收集日誌之前，請確保外部SFTP伺服器已配置且可訪問。

附註：CUC*:雖然此服務顯示在Cisco Unified Serviceability中，但該服務不支援Cisco Unity Connection。

++ :僅適用於12.x版本

** :僅適用於12.5版本

服務

CLI命令

運行這些服務的應用程式

連線分支同步服務

file get activelog cuc/diag_CUCESync*

CUC

連線CM資料庫事件偵聽器

檔案getactivelogcuc/diag_CuCmDbEventListener

CUC

連線對話管理器

檔案get activelog cuc/diag_CuCsMgr*

CUC

連線資料庫

file get activelog cuc/informix.log

CUC

連線資料庫事件發佈程式

file get activelog cuc/diag_DbEventPublisher*

CUC

連線資料庫代理

file get activelog cuc/diag_CuDbProxy*

CUC

連線數位網路複製

檔案get activelog cuc/diag_CuReplicator_*

CUC

連線檔案同步器

file get activelog cuc/diag_CuFileSync*

CUC

連線元件快取服務

file get activelog cuc/diag_CuGalSvc*

CUC

連線IMAP伺服器

file get activelog cuc/diag_CuImapSvr*

CUC

連線點

file get activivelog jetty/*

CUC

連線許可證管理器伺服器

file get activelog cuc/diag_CuLicMgrSvr*

CUC

連線郵箱同步

file get activelog cuc/diag_CuMbxSync*

CUC

連線消息傳輸代理

檔案get activelog cuc/diag_CuMta*

CUC

連線混合器

檔案get activelog cuc/diag_CuMixer*

CUC

連線通告程式

檔案get activelog cuc/diag_CuNotifier*

CUC

連線報告資料獲取器

檔案get activelog cuc/diag_CuReportDataHarvester*

CUC

連線SMTP代理

檔案get activelog cuc/diag_SMTP*

CUC

連線伺服器角色管理器

file get activivelog cuc/diag_CuSrm*

CUC

連線智慧授權管理員伺服器++

file get activelog cuc/diag_CuSlmSvr*

CUC

連線SpeechView處理器

檔案get activelog cuc/diag_SttService_*。

CUC

連線系統代理

檔案get activelog cuc/diag_CuSysAgent*

CUC

Connection Tomcat應用程式

file get activelog cuc/diag_Tomcat

CUC

連線語音識別傳輸

file get activelog cuc/diag_cuvrt_*

CUC

連線語音識別器

file get activelog cuc/diag_NSSserver_*

CUC

啟動日誌

file get activelog syslog/boot*

CUC/CUCM

Cisco AMC服務

file get activelog cm/trace/amc/log4j/amc*

CUC/CUCM

Cisco AMC服務警報日誌

檔案get activelog cm/log/amc/AlertLog/*

CUC/CUCM

Cisco AMC服務呼叫日誌

file get activelog cm/log/amc/CallLog/*

CUC/CUCM

Cisco AMC服務裝置日誌

檔案get activelog cm/log/amc/DeviceLog/*

CUC/CUCM

Cisco AMC服務PPRLog

檔案get activelog cm/log/amc/PPRLog/*

CUC/CUCM

Cisco AMC服務伺服器日誌

檔案get activelog cm/log/amc/ServerLog/*

CUC/CUCM

Cisco AMC服務日誌

file get activelog cm/log/amc/ServiceLog/*

CUC/CUCM

Cisco AXL Web服務

file get activelog tomcat/logs/axl/log4j/axl*

CUC/CUCM

思科中止交易後台處理

file get activelog cm/log/informix/ats/*

CUC/CUCM

思科稽核事件服務

file get activelog cm/trace/auditlog/sdi/audittrace*

CUC/CUCM

思科稽核日誌

檔案get activelog audit/AuditApp/Audit*

file get activelog audit/vos/*

CUC/CUCM

Cisco CAR Web服務

file get activelog tomcat/logs/car/log4j/car*

CUC/CUCM

Cisco CCM DBL Web庫

檔案get activelog tomcat/logs/dbl/log4j/dbl*

CUC/CUCM

Cisco CCM NCS Web庫

file get activelog tomcat/logs/ncs/log4j/ncs*

CUC/CUCM

Cisco CCM PD Web服務

file get activelog tomcat/logs/pd/log4j/pd*

CUC/CUCM

Cisco CCMAdmin Web Service

file get activelog tomcat/logs/ccmadmin/log4j/ccmadmin*

CUC/CUCM

Cisco CCMRealm Web服務

檔案get activelog tomcat/logs/ccmrealm/log4j/ccmrealm*

CUC/CUCM

Cisco CCMService Web服務

file get activelog tomcat/logs/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco CCMUser Web服務

file get activelog tomcat/logs/ccmuser/log4j/ccmuser*

CUC/CUCM

Cisco CDP

file get activelog cm/trace/cdp/sdi/cdpd*

CUC*/ CUCM

Cisco CDP代理

檔案get activelog cm/trace/cdragent/log4j/cdragent*.log

file get activelog cm/trace/cdragent/log4j/cdragentThreadDump.log

CUC*/ CUCM

Cisco CallManager Cisco IP電話服務

file get activelog tomcat/logs/ccmcip/log4j/ccmcip*

CUC/CUCM

思科憑證變更通知

file get activelog platform/log/certCN*

CUC/CUCM

思科憑證變更通知服務

file get activelog platform/log/certCN*

CUC/CUCM

思科變更憑證應用程式

file get activelog tomcat/logs/changecredential/log4j/changepin*

CUC/CUCM

思科通用使用者介面

檔案get activelog tomcat/logs/cui/log4j/cui*

CUC/CUCM

Cisco ControlCenter CLI

file get activelog cm/trace/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco DRF本地

file get activelog platform/drf/trace/drfLA*

CUC/CUCM

Cisco DRF主機

file get activelog platform/drf/trace/drfMA.log

file get activelog platform/drf/log/*

CUC/CUCM

Cisco資料庫CLI輸出

檔案get activelog cm/trace/dbl/*

CUC/CUCM

思科資料庫安裝服務

檔案get activelog cm/trace/dbl/sdi/*.sql.log

file get activelog cm/trace/dbl/sdi/installdb/dbl_installdb*

file get activelog cm/trace/dbl/sdi/installdb*.log.err

CUC/CUCM

思科資料庫層監控器

檔案get activelog cm/trace/dbl/sdi/dbmon*

CUC/CUCM

思科資料庫庫跟蹤

檔案get activelog cm/trace/dbl/sdi/dbl*.log

CUC/CUCM

思科資料庫通知服務

檔案get activelog cm/trace/dbl/sdi/dbnotify*

CUC/CUCM

Cisco Database Replicator跟蹤

file get activelog cm/trace/dbl/sdi/replication_scripts_output.log

file get activelog cm/trace/dbl/sdi/startrpc.log

檔案get activelog cm/trace/dbl/*.log

檔案get activelog cm/trace/dbl/sdi/dblrpc.*

CUC/CUCM

Cisco Device Activation Service **

file get activelog tomcat/logs/ccmact/log4j/*

CUC*/CUCM

思科撥出號碼分析器

file get activelog tomcat/logs/dna/log4j/*

CUC/CUCM

思科撥出號碼分析器伺服器

file get activelog cm/trace/dnaserver/sdi/*

CUC/CUCM

Cisco DirSync

file get activelog cm/trace/dirsync/log4j/dirsync*

CUC/CUCM

Cisco Discovery Responder服務

檔案get activelog /platform/log/mdns*

CUC/CUCM

Cisco E911服務

file get activelog tomcat/logs/e911proxy/log4j/e911proxy*

CUC/CUCM

思科延伸行動化

file get activelog tomcat/logs/em/log4j/emservice*

CUC*/ CUCM

思科延伸行動化應用程式

file get activelog tomcat/logs/em/log4j/emapp*

CUC*/ CUCM

思科外部通話控制服務

檔案get activelog tomcat/logs/cucmeccs/log4j/cucmeccs*

CUC/CUCM

Cisco GRT通訊Web服務

file get activelog tomcat/logs/grt/log4j/grt*

CUC/CUCM

Cisco Informix Database Service

file get activelog cm/log/informix/*

CUC/CUCM

Cisco IP管理員助理

file get activelog tomcat/logs/ipma/log4j/ipma_ChangeLog.log

file get activelog tomcat/logs/ipma/log4j/service.log

file get activelog tomcat/logs/ipma/log4j/ipma_CtiClient.log

file get activelog tomcat/logs/ipma/log4j/ipma_Security.log

CUC/CUCM

思科日誌分割槽監控工具

file get activelog cm/trace/lpm/sdi/lpm*

CUC/CUCM

Cisco Log4jinit Servlet

file get activelog tomcat/logs/log4jinit/log4j/log4jinit*

CUC/CUCM

Cisco RIS Data Collector

file get activelog cm/trace/ris/sdi/ris.txt

CUC/CUCM

Cisco RIS資料收集器PerfMonLog

file get activelog cm/log/ris/csv/PerfMon.cs

CUC/CUCM

Cisco RTMT Web Service

file get activelog tomcat/logs/rtmt/log4j/rtmt*

CUC/CUCM

Cisco RisBean庫

檔案get activelog tomcat/logs/risbean/log4j/risbean*

CUC/CUCM

思科角色型安全

file get activelog tomcat/logs/rbs/log4j/rbsaccess*

CUC/CUCM

思科行資訊後台處理

檔案get activelog cm/log/informix/ris/*.*

CUC/CUCM

Cisco SOAP Web Service

file get activelog tomcat/logs/soap/csv/*.csv

檔案get activelog tomcat/logs/soap/log4j/soap*

CUC/CUCM

Cisco SOAP消息服務

file get activelog tomcat/logs/soapmessage/log4j/soapmessage*

CUC/CUCM

Cisco SSO

file get activelog platform/log/ssoApp*

file get activelog sso/policyagent/

file get activelog tomcat/logs/ssosp/log4j/*.log

CUC/CUCM

Cisco Serviceability Reporter

file get activelog cm/trace/rtmtreporter/log4j/rtmtreporter.log

CUC/CUCM

Cisco Serviceability Reporter警報報告

檔案get activelog cm/report/rtmtreporter/AlertRep/AlertRep*

CUC/CUCM

Cisco Serviceability Reporter通話活動報告

檔案get activelog cm/report/rtmtreporter/CallActivitiesReport/CallActivitiesReport*

CUC/CUCM

Cisco Serviceability Reporter裝置報告

檔案get activelog cm/report/rtmtreporter/DeviceRep/DeviceRep*

CUC/CUCM

Cisco Serviceability Reporter PRReport

檔案get activelog cm/report/rtmtreporter/PerformanceRep/PerformanceRep*

CUC/CUCM

Cisco Serviceability Reporter伺服器報告

檔案get activelog cm/report/rtmtreporter/ServerRep/ServerRep*

CUC/CUCM

Cisco Serviceability Reporter服務報告

檔案get activelog cm/report/rtmtreporter/ServiceRep/ServiceRep*

CUC/CUCM

思科儲存過程跟蹤

檔案get activelog cm/trace/dbl/sdi/spltrace*

CUC/CUCM

思科系統日誌代理

file get activelog cm/trace/syslogmib/sdi/syslogmib*

CUC*/ CUCM

Cisco Tomcat

檔案get activelog tomcat/logs/catalina*.*

檔案get activelog tomcat/logs/host-manager。*

file get activelog tomcat/logs/admin.*

檔案get activelog tomcat/logs/diagnostic-memory。*

檔案get activelog tomcat/logs/diagnostic-info.*

file get activelog tomcat/logs/localhost_access*.txt

檔案get activelog tomcat/logs/manager。*

檔案get activelog tomcat/logs/diagnostic-threads。*

檔案get activelog tomcat/logs/*.hprof

file get activelog tomcat/logs/localhost*.log

CUC/CUCM

Cisco Tomcat安全日誌

檔案get activelog tomcat/logs/security/log4j/security*

CUC/CUCM

Cisco Tomcat Stats Servlet

檔案get activelog tomcat/logs/tomcatstats/log4j/tomcatstats*

CUC/CUCM

思科追蹤收集服務

file get activelog cm/trace/tct/log4j/tct*

CUC/CUCM

思科信任驗證服務

file get activelog cm/trace/tvs/sdi/tvs*

CUC/CUCM

Cisco UXL Web服務

file get activelog tomcat/logs/uxl/log4j/UXL*

CUC/CUCM

思科整合行動語音存取服務

file get activelog tomcat/logs/ccmivr/log4j/ccmivr*

CUC/CUCM

Cisco Unified OS Admin Web Service

file get activelog tomcat/logs/cmplatform/log4j/cmplatform*

CUC/CUCM

Cisco Unified OS平台API

file get activelog tomcat/logs/platform-api/log4j/platform-api*

CUC/CUCM

Cisco Unified Reporting Web Service

檔案get activelog tomcat/logs/cucreports/log4j/cucreports*

CUC/CUCM

思科使用者資料服務

file get activelog tomcat/logs/cucm-uds/log4j/cucm-uds*

CUC/CUCM

Cisco WebDialer Web服務

file get activelog tomcat/logs/webdialer/log4j/webdialer*

CUC/CUCM

Cisco WebDialerRedirector Web服務

檔案get activelog tomcat/logs/redirector/log4j/redirector*

CUC/CUCM

Cron日誌

file get activelog syslog/cron*

CUC/CUCM

事件檢視器 — 應用程式日誌

file get activelog syslog/CiscoSyslog*

CUC/CUCM

事件檢視器 — 系統日誌

file get activelog syslog/messages.*

CUC/CUCM

FIPS日誌

file get activelog platform/fips/*

CUC/CUCM

主機資源代理

file get activelog platform/snmp/hostagt/*

CUC*/ CUCM

IPT平台CLI建立的報告

硬體：檔案get activelog platform/log/SystemReport-*.tgz

平台:file get activelog platform/log/platformConfig-*.tar

SE Linux:file get activelog syslog/security-diagnostics.tar.gz

CUC/CUCM

IPT平台CLI日誌

file get activelog platform/log/cli*

CUC/CUCM

IPT平台證書監視器日誌

file get activelog platform/log/certm*

CUC/CUCM

IPT平台CertMgr日誌

file get activelog platform/log/certMgmt*

CUC/CUCM

IPT平台群集管理器日誌

檔案get activelog platform/log/clustermgr*

CUC/CUCM

IPT平台GUI日誌

file get activelog tomcat/logs/iptplatform/log4j/iptplatform*

CUC/CUCM

IPT平台IPsecMgmt日誌

file get activelog platform/log/ipsecMgmt*

CUC/CUCM

安裝檔案簽名

file get activelog platform/log/authenticate*

CUC/CUCM

安裝和升級日誌

檔案獲取安裝*

CUC/CUCM

Kerneldump日誌

utils os kerneldump enable

file get activelog syslog/messages*

檔案get activelog syslog/CiscoSyslog*.*

檔案get activelog cm/log/ris/csv/PerfMon。*

檔案get activelog syslog/boot。*

CUC/CUCM

MIB2代理

file get activelog core/mib2agt/mib2agt*

CUC*/ CUCM

郵件日誌

file get activelog syslog/maillog*

CUC/CUCM

Mgetty Logs

檔案get activelog mgetty/*

CUC/CUCM

NTP日誌

file get activelog syslog/ntp*

file get activelog syslog/sd_ntp*

CUC/CUCM

資料包捕獲日誌

file get activelog platform/cli/packets*

CUC/CUCM

平台管理Web服務

file get activelog tomcat/logs/platform-api/log4j/*

CUC/CUCM

平台通訊Web服務模**

檔案get activelog tomcat/logs/platformcom/log4j/*

CUC/CUCM

程式日誌

檔案get activelog cm/trace/ccm/Proglogs/*.*

檔案get activelog cm/trace/cti/Proglogs/*.*

CUC/CUCM

SAR日誌

file get activelog sa/sar*

CUC/CUCM

SELinux日誌

file get activelog platform/selinux_startup*

file get activelog syslog/security-diagnostics*

CUC/CUCM

SNMP主代理

file get activelog platform/snmp/snmpdm/*

CUC*/ CUCM

SOAP — 診斷門戶資料庫服務

file get activelog tomcat/logs/dp/log4j/dp*

CUC/CUCM

安全日誌

file get activelog syslog/secure*

CUC/CUCM

服務管理員

file get activelog platform/log/servm*

CUC/CUCM

服務註冊日誌

file get activelog platform/servreg/*

CUC/CUCM

後台處理程式日誌

檔案get activelog syslog/spooler*

CUC/CUCM

系統應用代理

file get activelog platform/snmp/sappagt/*

CUC*/ CUCM