目录

简介

先决条件

要求

使用的组件

背景信息

映射到CLI路径的RTMT复选框

启动日志

Cisco AMC Service

思科AMC服务警报日志

思科AMC服务呼叫日志

思科AMC服务设备日志

思科AMC服务PPRLog

思科AMC服务服务器日志

思科AMC服务服务日志

Cisco AXL Web Service

思科审计事件服务

思科审核日志

Cisco Bulk Provisioning Service

Cisco CCM DBL Web Library

Cisco CCM NCS Web Library

Cisco CCMAdmin Web Service

Cisco CCMRealm Web Service

Cisco CCMService Web Service

思科CDP

Cisco CDR 代理

Cisco CDR Repository Manager

Cisco CTIManager

Cisco CallManager

Cisco CallManager SNMP Service

Cisco 证书权限代理功能

思科证书更改通知

思科证书更改通知服务

思科更改凭证应用

Cisco 通用用户界面

Cisco ControlCenter CLI

Cisco DHCP Monitor Service

Cisco DRF Local

Cisco DRF Master

思科数据库CLI输出

思科数据库安装服务

Cisco 数据库层监控器

思科数据库库跟踪

思科数据库通知服务

思科数据库复制器跟踪

Cisco Dialed Number Analyzer

思科拨号号码分析器服务器

Cisco DirSync

思科目录号码别名查找

思科目录号码别名同步

思科E911服务

Cisco Extended Functions

思科扩展功能报告

Cisco Extension Mobility

Cisco Extension Mobility应用程序

Cisco IP Manager Assistant

Cisco IP 语音媒体流应用

Cisco Informix数据库服务

思科集群间查找服务

Cisco 许可证管理器

思科位置带宽管理器

Cisco Cisco 日志分区监控工具

思科Log4jinit Servlet

Cisco RIS 数据收集器

思科RIS数据收集器性能监控日志

Cisco RTMT Web Service

Cisco RisBean库

Cisco 基于角色安全性

Cisco SOAP Web Service

思科SSO

Cisco Serviceability Reporter

思科可维护性报告器警报报告

Cisco Serviceability Reporter CallActivitiesReport

思科可维护性报告器设备报告

思科可维护性报告器PPR报告

Cisco Serviceability Reporter服务器报告

思科可维护性报告器服务报告

思科存储过程跟踪

思科系统日志代理

Cisco TAPS Service

Cisco TFTP

Cisco Tomcat

Cisco Tomcat安全日志

Cisco Tomcat统计服务小服务

Cisco Trace Collection Service

思科信任验证服务

Cisco Unified 移动语音访问服务

Cisco Unified OS Admin Web Service

思科统一操作系统平台API

Cisco Unified 报告 Web 服务

思科用户数据服务

Cisco WebDialer Web Service

Cisco WebDialer重定向器Web服务

Cron日志

事件查看器 — 应用日志

事件查看器 — 系统日志

FIPS日志

主机资源代理

IPT平台CLI日志

IPT平台证书监控器日志

IPT平台CertMgr日志

IPT平台群集管理器日志

IPT平台GUI日志

IPT平台IPSecMgmt日志

安装文件签名

安装和升级日志

MIB2代理

邮件日志

NTP日志

数据包捕获日志

计划日志

SAR日志

SELinux日志

SNMP主代理

安全日志

自助调配IVR

服务管理器

系统应用代理

简介

本文档介绍从Cisco Unified Communications Manager(CUCM)命令行界面(CLI)收集日志的文件路径。

先决条件

要求

本文档没有任何特定的要求。

使用的组件

本文档中的信息基于以下软件和硬件版本：

- CUCM 11.0.1

本文档中的信息都是基于特定实验室环境中的设备编写的。本文档中使用的所有设备最初均采用原始（默认）配置。如果您使用的是真实网络，请确保您已经了解所有命令的潜在影响。

背景信息

CUCM提供实时监控工具(RTMT)，以简化跟踪收集。RTMT提供逻辑名称列表，允许用户选择服务名称并收集所选服务的跟踪。  有时，使用CLI直接查找文件会很有帮助。本文档将RTMT复选框映射到CLI文件位置。  跟踪文件和位置可能因版本而异；但是，本文档准确

CUCM 11.0.1.10000-10。

提示：CLI中的文档Communications Manager RTMT跟踪位置讨论CUCM 8.5.1中日志的文件路径

映射到CLI路径的RTMT复选框

以下信头是RTMT中列出的服务名称。映射到服务名称的CLI文件路径列在每个报头下方。

启动日志

activelog /syslog/boot.log

Cisco AMC Service

activelog /cm/trace/amc/log4j/amc*.log

思科AMC服务警报日志

activelog /cm/log/amc/AlertLog/AlertLog*.csv

思科AMC服务呼叫日志

activelog /cm/log/amc/CallLog/CallLog*.csv

思科AMC服务设备日志

activelog /cm/log/amc/DeviceLog/DeviceLog*.csv

思科AMC服务PPRLog

activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv

activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

思科AMC服务服务器日志

activelog /cm/log/amc/ServerLog/ServerLog*csv

思科AMC服务服务日志

activelog /cm/log/amc/ServiceLog/ServiceLog*.csv

Cisco AXL Web Service

activelog /tomcat/logs/axl/log4j/axl*.log

思科审计事件服务

activelog /cm/trace/auditlog/sdi/audittrace*.txt

思科审核日志

activelog /audit/AuditApp/Audit*.log

activelog /audit/vos/vos-audit.log

activelog /audit/vos/vos-audit.log.*

Cisco Bulk Provisioning Service

activelog /cm/trace/bps/log4j/bps*.log

Cisco CCM DBL Web Library

activelog /tomcat/logs/dbl/log4j/dbl*.log

Cisco CCM NCS Web Library

activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCMAdmin Web Service

activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log

Cisco CCMRealm Web Service

activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService Web Service

activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

思科CDP

activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDR 代理

activelog /cm/trace/cdragent/log4j/cdragent*.log

activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log

Cisco CDR Repository Manager

activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log

Cisco CTIManager

activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CallManager

activelog /cm/trace/ccm/sdl/SDL00*_100*.txt

activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP Service

activelog /cm/trace/ccmmib/sdi/ccmMibAgent*.txt

Cisco 证书权限代理功能

activelog /cm/trace/capf/sdi/capf*.txt

思科证书更改通知

activelog /platform/log/certCN*.log

思科证书更改通知服务

activelog /platform/log/certCN*.log

思科更改凭证应用

activelog /tomcat/logs/changecredential/log4j/changepin*.log

Cisco 通用用户界面

activelog /tomcat/logs/cui/log4j/cui*.log

Cisco ControlCenter CLI

activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP Monitor Service

activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log

Cisco DRF Local

activelog /platform/drf/trace/drfLA*.log

Cisco DRF Master

activelog /platform/drf/trace/drfMA*.log

思科数据库CLI输出

activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out

activelog /cm/trace/dbl/dblj/dbljdbims*.out

activelog /cm/trace/dbl/dblj/dbljdbtaps*.out

思科数据库安装服务

activelog /cm/trace/dbl/sdi/installdb*.log.err

activelog /cm/trace/dbl/sdi/installdb*.log

Cisco 数据库层监控器

activelog /cm/trace/dbl/sdi/dbmon*.txt

思科数据库库跟踪

activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log

activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log

activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log

activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log

activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log

activelog /cm/trace/dbl/sdi/lpmTool/dbl_LpmTool*.log

activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log

activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log

activelog /cm/trace/dbl/sdi/auditLog/dbl_AuditLog*.log

activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log

activelog /cm/trace/dbl/sdi/dnasserver/dbl_dnasserver*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log

activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log

思科数据库通知服务

activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log

activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log

activelog /cm/trace/dbl/sdi/lpmTool/dbnotify_LpmTool*.log

activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs*.log

activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log

activelog /cm/trace/dbl/sdi/auditLog/dbnotify_AuditLog*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log

activelog /cm/trace/dbl/sdi/dnasserver/dbnotify-dnasserver*.log

思科数据库复制器跟踪

activelog /cm/trace/dbl/sdi/dblrpc.err

activelog /cm/trace/dbl/sdi/installdb*.log

activelog /cm/trace/dbl/sdi/start.log

activelog /cm/trace/dbl/sdi/startrpc.log

activelog /cm/trace/dbl/sdi/startcar.log

activelog /cm/trace/dbl/sdi/replication_scripts_output.log

activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Dialed Number Analyzer

activelog /tomcat/logs/dna/log4j/dna*.log

思科拨号号码分析器服务器

activelog /cm/trace/dnasserver/sdi/dna*.txt

Cisco DirSync

activelog /cm/trace/dirsync/log4j/dirsync*.log

activelog /cm/trace/dirsync/log4j/dirsync_err*.log

思科目录号码别名查找

activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log

思科目录号码别名同步

activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

思科E911服务

activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log

Cisco Extended Functions

activelog /cm/trace/cef/sdi/cef*.txt

思科扩展功能报告

activelog /cm/log/cef/xml/qrt*.xml

Cisco Extension Mobility

activelog /tomcat/logs/em/log4j/emservice*.log

Cisco Extension Mobility应用程序

activelog /tomcat/logs/em/log4j/emapp*.log

Cisco IP Manager Assistant

activelog /tomcat/logs/ipma/log4j/service*.log

Cisco IP 语音媒体流应用

activelog /cm/trace/cms/sdi/cms*.txt

Cisco Informix数据库服务

activelog /cm/log/informix/ccm.log.*.gz

activelog /cm/log/informix/car.log

activelog /cm/log/informix/ccm.log

思科集群间查找服务

activelog /cm/trace/ils/sdl/SDL*_600_*.txt

Cisco 许可证管理器

activelog /cm/trace/userlicensing/log4j/userlicensing*.log

思科位置带宽管理器

activelog /cm/trace/lbm/sdl/SDL*_700_*.txt

Cisco Cisco 日志分区监控工具

activelog /cm/trace/lpm/sdi/lpm*.txt

思科Log4jinit Servlet

activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco RIS 数据收集器

activelog /cm/trace/ris/sdi/ris*.txt

思科RIS数据收集器性能监控日志

activelog /cm/log/ris/csv/PerfMon*.csv

Cisco RTMT Web Service

activelog /tomcat/logs/rtmt/log4j/rtmt*.log

Cisco RisBean库

activelog /tomcat/logs/risbean/log4j/risbean*.log

Cisco 基于角色安全性

activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco SOAP Web Service

activelog /tomcat/logs/soap/csv/ratecontrol*.csv

activelog /tomcat/logs/soap/log4j/soap*.log

思科SSO

activelog /platform/log/ssoApp.log

Cisco Serviceability Reporter

activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log

思科可维护性报告器警报报告

activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf

Cisco Serviceability Reporter CallActivitiesReport

activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf

思科可维护性报告器设备报告

activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf

思科可维护性报告器PPR报告

activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf

Cisco Serviceability Reporter服务器报告

activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf

思科可维护性报告器服务报告

activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf

思科存储过程跟踪

activelog /cm/trace/dbl/sdi/spltrace.log.*.gz

activelog /cm/trace/dbl/sdi/spltrace.log

思科系统日志代理

activelog /cm/trace/syslogmib/sdi/syslogmib*.txt

Cisco TAPS Service

activelog /cm/trace/taps/log4j/taps*.log

Cisco TFTP

activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt

Cisco Tomcat

activelog /tomcat/logs/manager*.log

activelog /tomcat/logs/admin.*.log

activelog /tomcat/logs/host-manager.*.log

activelog /tomcat/logs/catalina.out

activelog /tomcat/logs/localhost_access_log.txt

activelog /tomcat/logs/localhost.*.log

Cisco Tomcat安全日志

activelog /tomcat/logs/security/log4j/security*.log

Cisco Tomcat统计服务小服务

activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco Trace Collection Service

activelog /cm/trace/tct/log4j/tct*.log

思科信任验证服务

activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco Unified 移动语音访问服务

activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log

Cisco Unified OS Admin Web Service

activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log

思科统一操作系统平台API

activelog /tomcat/logs/platform-api/log4j/platform-api*.log

Cisco Unified 报告 Web 服务

activelog /tomcat/logs/cucreports/log4j/cucreports*.log

思科用户数据服务

activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log

Cisco WebDialer Web Service

activelog /tomcat/logs/webdialer/log4j/webdialer_CTIClient*.txt

Cisco WebDialer重定向器Web服务

activelog /tomcat/logs/redirector/log4j/redirector*.log

Cron日志

activelog /syslog/cron

事件查看器 — 应用日志

activelog /syslog/CiscoSyslog*

activelog /syslog/CiscoSyslog

activelog /syslog/AlternateSyslog。*

activelog /syslog/AlternateSyslog

事件查看器 — 系统日志

activelog /syslog/messages

FIPS日志

activelog /platform/fips/fips.log

主机资源代理

activelog /platform/snmp/hostagt/hostagt.log

IPT平台CLI日志

activelog /platform/log/dbl*.log

activelog /platform/log/cli*.log

IPT平台证书监控器日志

activelog /platform/log/certm.log

IPT平台CertMgr日志

activelog /platform/log/certMgmt*.log

IPT平台群集管理器日志

activelog /platform/log/clustermgr*.log

IPT平台GUI日志

activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log

IPT平台IPSecMgmt日志

activelog /platform/log/ipsecMgmt.log

安装文件签名

activelog /platform/log/authenticateFile.log

安装和升级日志

install /install_log*.log

安装/selinux_post.log

安装/system-history.log

安装/install.log

安装/lbm_post_install.log

MIB2代理

activelog /platform/snmp/mib2agt/mib2agt.log

邮件日志

activelog /syslog/maillog

NTP日志

activelog /syslog/ntp_stop.sh.log

activelog /syslog/ntp_start.sh.log

activelog /syslog/sd_ntp.log

数据包捕获日志

activelog /platform/cli/*.cap

计划日志

activelog /cm/trace/cti/proglogs/CTIManager*.ProgLog

activelog /cm/trace/ccm/proglogs/ccm*.ProgLog

SAR日志

activelog /sa/sar*

SELinux日志

activelog /platform/selinux_startup.log

SNMP主代理

activelog /platform/snmp/snmpdm/snmpMasterAgt*.log

安全日志

activelog /syslog/secure-*

自助调配IVR

activelog /cm/trace/PnP/log4j/PnP*.log

服务管理器

activelog /platform/log/servm*.log

系统应用代理

activelog /platform/snmp/sappagt/startup.txt

activelog /platform/snmp/sappagt/sappagt.log

并非服务的所有目录都包含日志文件。这可能是因为缺少配置的某些组件或功能。以下列表显示创建本文档时没有任何文件的部分。

思科中止假脱机事务

思科音频翻译器应用

Cisco CAR Web Service

Cisco CCM PD Web Service

Cisco CCMUser Web服务

思科CDP代理

CM服务器上的Cisco CDR文件

已处理发布服务器上的Cisco CDR文件

Cisco CTL Provider

Cisco CallManager Cisco IP 电话服务

思科被叫方跟踪

思科核心文件恢复工具

思科发现响应器服务

思科外部呼叫控制服务

Cisco GRT 通信 Web 服务

Cisco Messaging 接口

思科行信息假脱机

思科SOAP消息服务

Cisco UXL Web服务

IPT平台CLI创建的报告

IPT平台远程支持日志

Kerneldump日志

Mgetty日志

SOAP — 诊断门户数据库服务

服务注册日志

后台处理程序日志