Learn how Cisco Unified Intelligence Center can extend the boundaries of traditional contact center reporting.
Extend the boundaries of traditional contact center reporting. With Cisco Unified Intelligence Center, you can create a comprehensive information portal where Contact Center reports and dashboards can be developed and shared throughout your organization.
With this flexible and intuitive web-based reporting platform, you can easily report on relevant business data. Unified Intelligence Center provides a dashboard-based canvas for grouping multiple reporting objects together, offering a comprehensive view of contact center statistics at a glance.
Some primary Unified Intelligence Center features include:
Understand the value of Cisco Unified Intelligence Center from three different perspectives - a line of business manager, a business analyst, and a corporate executive.
Cisco Unified Intelligence Center Software Demonstration (Video - 10:10 min)
Integrate reports and dashboards to share throughout your organization.