Cisco Unified Customer Voice Portal
| Обзор | Обзор продукта |
|---|---|
| Состояние | Имеющиеся Заказ продукта из серии |
| Дата релиза серии | Pre-1999 |
Обратная связь-
- Unified Customer Voice Portal 10.0(1)
Состояние: Окончание поддержки Сведения о завершении жизненного цикла | Дата окончания поддержки: 30-Nov-2019
- Unified Customer Voice Portal 10.5(1)
Состояние: Окончание поддержки Сведения о завершении жизненного цикла | Дата окончания поддержки: 31-Jul-2021
- Unified Customer Voice Portal 11.0(1)
Состояние: Окончание поддержки Сведения о завершении жизненного цикла | Дата окончания поддержки: 30-Apr-2021
- Unified Customer Voice Portal 11.5(1)
Состояние: Окончание поддержки Сведения о завершении жизненного цикла | Дата окончания поддержки: 31-Oct-2021
- Unified Customer Voice Portal 11.6(1)
Состояние: Имеющиеся | Дата выпуска: 03-Aug-2017
- Unified Customer Voice Portal 12.0(1)
Состояние: Имеющиеся | Дата выпуска: 11-Jan-2019
- Unified Customer Voice Portal 12.5(1)
Состояние: Имеющиеся | Дата выпуска: 21-Jan-2020
- Загрузки Customer Voice Portal
Состояние: Имеющиеся | Дата выпуска: 05-Jul-2006
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Мои последние просмотренные документы
- Здесь для вашего удобства будут отображаться ссылки на последние просмотренные документы.
Последние уведомления о безопасности
- 08-Jan-2020
- 21-Feb-2019
- 24-Jan-2019
- 21-Feb-2018
- 17-Jan-2018
- 21-Nov-2017
- 20-Sep-2017
- 11-Jan-2017
- 08-Oct-2015
- 02-Oct-2015
Категории документации
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Информационные бюллетени и сведения о продуктах
- How to Limit or Purge CVP Call Server and VXML Server Logs
Вопросы и ответы
- Cisco Unified Customer Voice Portal 12.5 Data Sheet
- Cisco Unified Customer Voice Portal 12.0 Data Sheet
- Cisco Unified Customer Voice Portal 11.6 Data Sheet
- Cisco Unified Customer Voice Portal 11.6 Data Sheet
- Cisco Unified Customer Voice Portal 11.5 Data Sheet
- Cisco Unified Customer Voice Portal 10.5 Data Sheet
Технические характеристики
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- End-of-Sale and End-of-Life Announcement for the Cisco Contact Center a la carte Migration and Upgrade offers
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Contact Center a la carte Migration and Upgrade offers
- End-of-Sale and End-of-Life Announcement for the Cisco IOS VoiceXML Gateway feature License
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco IOS VoiceXML Gateway feature License
- End-of-Sale and End-of-Life Announcement for the Cisco Customer Voice Portal 3.1
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise et Cisco Unified Intelligent Contact Management Enterprise 10.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 9.0(1)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.5
Уведомления о снятии продуктов с производства и о прекращении продаж
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Уведомления о безопасности
- Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
- Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Denial of Service Vulnerability
- Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
- Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
- XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
- Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
- Cisco Voice Portal Privilege Escalation Vulnerability
- Voice Product Vulnerabilities on IBM Servers
- Vulnerabilities in H.323 Message Processing
Рекомендации по вопросам безопасности, ответы и уведомления
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Загрузки Cisco Customer Voice Portal
- Field Notice: FN - 63209 - Cisco Unified Presence Service Outage when deployed with Cisco Unified Customer Voice Portal - Upgrade Required
- Field Notice: FN - 62768 - Cisco Unified Customer Voice Portal (CVP) - Considerations for 2007 Daylight Savings Time Change
- Field Notice: FN 62924 - Cisco Unified Customer Voice Portal (CVP) - Considerations for Daylight Saving Time Change 2007 for New Zealand
- Field Notice: FN - 62857 - Customer Voice Portal (CVP) Server Performance Adversely Affected by HP Insight Agent
- Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
- Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
- Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
- Field Notice: FN - 63895 - Russian Time Zone Changes for Cisco Unified Contact Center Enterprise Products
- Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
Уведомления о дефектах
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Выпуск и совместимость
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
- Release Notes for Cisco Unified Customer Voice Portal (CVP), Release 4.1(1) (PDF - 419 KB)
Комментарии к выпуску
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Ссылки
- Open Source Used In Cisco Unified Customer Voice Portal 10.5(1) (PDF - 3 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 12.0(1) (PDF - 3 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.6(1) (PDF - 4 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.5(1) (PDF - 4 MB)
- Open Source Used In Cisco Unified Customer Voice Portal 11.0(1) (PDF - 4 MB)
- Open Source Used in Cisco Unified Customer Voice Portal 10.0(1) (PDF - 3 MB)
Информация
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Cisco Unified Customer Voice Portal 12.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
Планы подготовки документации
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
- Cisco Customer Voice Portal (CVP) Port Utilization Guide for Release 3.x (PDF - 437 KB)
Справочные технические руководства
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Проектирование
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
Руководства по дизайну
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Установка и обновление
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Cisco Unified Customer Voice Portal 12.5(1)
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
Руководство по установке и модернизации
- Troubleshooting CVP-40-EVAL, CVP-40-DISTI, CVP-40-DART, CVP-41-EVAL,CVP-41-DIST- NFR, CVP-41-DART-NFR, CVP-70-EVAL, CVP-70-DIST-NFR and CVP-70-DART-NFR Licensing Issue
Технические примечания по установке и модернизации
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Настройка
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Загрузки Cisco Customer Voice Portal
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
- Configure CVP Customer Virtual Assistant (CVA)
- How to Collect Heap Dump and Thread dump from CVP VXML Server
- Configure CVP and IPIVR in a Dual Independant VRU Setup
- Create an Alias for CVP Reporting Server DB Instance Name
- How to Deploy and Configure with the Trunk Utilization Feature with Customer Voice Portal (CVP)
- Configure CA Signed Certificate on CVP Server for HTTPS Web Access
- Configure Database Purging schedule on CVP Reporting Server when OAMP Server is unavailable.
Примеры конфигурации и технические примечания
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Cisco Unified Customer Voice Portal 12.5(1)
- Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.5(1)
- Administration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
- Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
- Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.6(1)
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 11.6(1)
- Administration Guide for Cisco Unified Customer Voice Portal, Release 11.6(1)
- Reporting Guide for Cisco Unified Customer Voice Portal, Release 11.6(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
Руководства по конфигурации
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Cisco Unified Customer Voice Portal 12.5(1)
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 10.5(1)
Руководства по программированию
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
Руководства по функциям
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Обслуживание и эксплуатация
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
Руководства по поддержке и эксплуатации
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Cisco Unified Customer Voice Portal 12.5(1)
- Feature Guide-Writing Scripts for Cisco Unified Customer Voice Portal, Release 12.5(1)
- Operations Guide for Cisco Unified Customer Voice Portal, Release 12.5(1)
- Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 12.5(1)
- User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.5(1)
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Cisco Unified Customer Voice Portal 10.0(1)
- Operations Guide for Cisco Unified Customer Voice Portal 10.0(1) (PDF - 2 MB)
- Operations Guide for Cisco Unified Customer Voice Portal, Release 10.0(1)
- Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 10.0(1)
- User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio, Release 10.0(1) (PDF - 2 MB)
- Feature Guide – Writing Scripts for Cisco Unified Customer Voice Portal, Release 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 12.0(1)
- Feature Guide-Writing Scripts for Cisco Unified Customer Voice Portal, Release 12.0(1)
- Operations Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
- Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
- Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 12.0(1)
- User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
Руководства пользователя
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
- CVP Servers and Call Studio JRE/Java Support, Compatibility, Upgrade Policy, and Files
- Toll-Fraud Prevention Feature in IOS Release 15.1(2)T
Технические примечания по поддержке и эксплуатации
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Поиск и устранение неполадок
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Cisco Unified Customer Voice Portal 10.0(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.6(1)
- CVP & VVB Java, Tomcat and Informix Default Versions and Upgrade Procedures
- Troubleshoot VXML Server Startup Issues After Installing Customer Voice Portal 11.6(1) ES 7
- How to Enable TLS 1.2 on Different Interfaces of CVP VXML Server
- Understand How CVP Error Call Flow Works
- Troubleshoot CVP Call Flow Analysis with VVB Server
- CVP Delays The VRU Call Leg By A Few Seconds
- Solution To Avoid Calls With 488 Error On CVP Comprehensive Call Flow
- Technote on VVB 11.6 Messge Flow with Comprehensive Call flow
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.5(1)
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Пользовательский голосовой портал Cisco Unified Customer Voice Portal 11.0(1)
Технические примечания по поиску и устранению неисправностей
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