Cisco SocialMiner 11.6(2)

Технические характеристики

• Cisco SocialMiner 11.6 Data Sheet 25-Aug-2017
• Cisco SocialMiner 11.5 Data Sheet 07-Jul-2017
• Cisco SocialMiner 11.0 Data Sheet 25-Aug-2015
• Cisco SocialMiner 10.0 Data Sheet 11-Aug-2014
• Cisco SocialMiner 9.0 Data Sheet 13-Jan-2016

Уведомления о снятии продуктов с производства и о прекращении продаж

English

• End-of-Sale and End-of-Life Announcement for the Cisco SocialMiner 9.0(1) 31-Aug-2015
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS) 16-Jul-2014
• End-of-Sale and End-of-Life Announcement for the Cisco SocialMiner 8.5 11-Jan-2019

French - Canadian

• Annonce d’arrêt de commercialisation et de fin de vie de Cisco SocialMiner 9.0(1) 31-Aug-2015

Уведомления о дефектах

• Field Notice: FN - 70274 - Deprecate Facebook for Social Media in SocialMiner - Software Upgrade Recommended 30-Jun-2020
• Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020
• Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices 11-Jan-2017

Рекомендации по вопросам безопасности, ответы и уведомления

Самые последние

• Cisco SocialMiner Chat Feed Cross-Site Scripting Vulnerabilities 23-Jan-2019
• Cisco SocialMiner Cross-Site Scripting Vulnerability 17-Oct-2018
• Cisco SocialMiner Notification System Denial of Service Vulnerability 16-May-2018
• Cisco SocialMiner XML External Entity Injection Vulnerability 06-Sep-2017
• Cisco SocialMiner Cross-Site Scripting Vulnerability 21-Jun-2017
• Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products 10-Mar-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
• Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016 23-Nov-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 04-May-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
• Vulnerability in GNU glibc Affecting Cisco Products: February 2016 18-Feb-2016
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• Cisco SocialMiner WeChat Page Cross-Site Scripting Vulnerability 04-Nov-2015
• OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 08-Oct-2015

Комментарии к выпуску

Cisco SocialMiner 11.6(2)

• Release Notes for Cisco Unified Contact Center Express Solution, Release 11.6(2) 08-Aug-2018

Планы подготовки документации

• Cisco SocialMiner Documentation Guide 04-Jun-2012 (PDF - 587 KB)

Информация

• Open Source Software used in Cisco SocialMiner, Release 10.0(1) 29-Sep-2013 (PDF - 5 MB)
• Open Source Software used in Cisco SocialMiner, Release 9.0(1) 14-Jun-2012 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 9.0.1.0.3 17-Jan-2013 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 9.0.1.0.2 19-Nov-2012 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 8.5(5) 30-Jan-2012 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 8.5(4) 17-Oct-2011 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 8.5(3) 10-Jun-2011 (PDF - 1 MB)
• Open Source Software used in Cisco SocialMiner, Release 8.5(2) 03-Mar-2011 (PDF - 12 MB)
• Open Source Software used in Cisco SocialMiner, Release 8.5(1) 15-Dec-2010 (PDF - 9 MB)

Руководство по установке и модернизации

Cisco SocialMiner 11.6(2)

• Cisco SocialMiner Installation and Upgrade Guide Release 11.6(2) 25-Aug-2018

Примеры конфигурации и технические примечания

• Configure CCP (Formerly SocialMiner) with Active Directory 06-Oct-2020
• Integrate SocialMiner with Cisco Unified Presence Servers (CUPS) to send IM Notification for WebChat 18-Mar-2016
• Understand ECDSA certificates in an UCCX Solution 04-Apr-2017

Руководства по конфигурации

Cisco SocialMiner 11.6(2)

• Port Utilization Guide for Cisco Unified Contact Center Express Solution, Release 11.6(2) 08-Aug-2018

Руководства пользователя

Cisco SocialMiner 11.6(2)

• Cisco SocialMiner User Guide Release 11.6(2) 03-Jan-2020

Технические примечания по поиску и устранению неисправностей

• Facebook Graph API changes (Spring 2018) and its Implications on Cisco SocialMiner 17-Apr-2018
• Integrate UCCX with SocialMiner for Agent Email - Exchange Best Practices 12-Oct-2017
• Troubleshoot SocialMiner Agent Request (Call back) Feature With UCCE 17-Apr-2020
• UCCX & SocialMiner: Bubble Chat and Post Chat Rating Log Analysis 23-Jan-2019
• Unable to Authorize New Facebook Feed with Error: "Can't Load URL: The domain of this URL isn't included in the app's domains" 25-Jul-2018
• Unsupported Configurations for UCCX and SocialMiner Integration for Non-Voice Features 30-Aug-2017