Contents

Introduction

Prerequisites

Requirements

Componentes Utilizados

Conventions

Configurar

Diagrama de Rede

Configurações

Exemplo de fluxo de chamada

Verificar

Troubleshoot

Comandos debug

Saídas de depuração

Informações Relacionadas

Introduction

Voice Extensible Markup Language (VXML) é um padrão definido pelo World Wide Web Consortium (W3C). O VXML foi projetado para criar diálogos de áudio que fornecem fala sintetizada, reconhecimento de palavras faladas, reconhecimento de dígitos DTMF e gravações de áudio falado. O servidor VXML e os clientes usam o protocolo HTTP conhecido para trocar documentos e páginas VXML.

O Cisco Voice Portal (CVP) oferece aplicativos inteligentes e interativos de resposta de voz (IVR) que podem ser acessados pelo telefone. Há três tipos de implementações CVP:

- Serviço independente

- Controle de chamada CVP

- Fila e transferência de chamadas

A fala sintetizada, o reconhecimento de palavras faladas ou as funcionalidades de dígito DTMF são fornecidos por servidores de Texto para Voz (TTS - Text-to-Speech) e de Reconhecimento Automático de Voz (ASR - Automatic Speech Recognition). O Cisco IOS® VXML Gateway se comunica com os servidores TTS e ASR usando o protocolo de controle de recursos de mídia (MRCP). Há duas versões de MRCP (RFC 4463), nomeadamente MRCPv1 (MRCP sobre RTSP) e MRCPv2 (MRCP sobre SIP).

Este documento descreve o fluxo de chamadas de um gateway XML de voz do Cisco IOS para chamada CVP em uma implantação de serviço independente que usa servidores TTS ou ASR MRCPv1. Um exemplo de aplicativo de farmácia foi implantado no servidor VXML do CVP.

Prerequisites

Requirements

Não existem requisitos específicos para este documento.

Componentes Utilizados

As informações neste documento são baseadas nestas versões de software e hardware:

- Gateway VXML do IOS: Cisco AS5400XM, IOS 12.4(11)T2

- Servidor VXML: CVP 4.0

- Servidor ASR / TTS: Nuance ASR v8.5 e TTS v4.0.6

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Consulte as Convenções de Dicas Técnicas da Cisco para obter mais informações sobre convenções de documentos.

Configurar

Nesta seção, você encontrará informações para configurar os recursos descritos neste documento.

Nota:Use a Command Lookup Tool (somente clientes registrados) para obter mais informações sobre os comandos usados neste documento.

Diagrama de Rede

Este documento utiliza a seguinte configuração de rede:

Configurações

Este documento utiliza esta configuração:

Configuração do gateway VXML

!--- Define Hostname to IP address mapping for ASR and TTS servers.

ip host asr-en-us 10.86.177.39

ip host tts-en-us 10.86.177.39

!--- Define the amount of maximum memory to use for downloaded prompts.

ivr prompt memory 15000

!--- Define the RTSP URI of ASR and TTS Server.

ivr asr-server rtsp://10.86.177.39/recognizer

ivr tts-server rtsp://10.86.177.39/synthesizer

!--- Configure an application service for CVP VXML CVPSelfServiceBootstrap.vxml.

application

service CVPSelfService flash:CVPSelfServiceBootstrap.vxml

paramspace english language en

paramspace english index 0

paramspace english location flash:

paramspace english prefix en

!--- Configure an application service for CVP VXML CVPSelfService.tcl Script. !--- CVPSelfService-app parameter specifies the name of the VXML Application. !--- CVPPrimary parameter specifies the IP address of the VXML server.

service Pharmacy flash:CVPSelfService.tcl

paramspace english index 0

paramspace english language en

paramspace english location flash:

param CVPSelfService-port 7000

param CVPSelfService-app GoodPrescriptionRefillApp7

paramspace english prefix en

param CVPPrimaryVXMLServer 172.18.110.75

!--- Specifies the Gateway’s RTP stream to the ASR or TTS to go around the !--- Content Service Switch instead of through the CSS.

mrcp client rtpsetup enable

!--- Specify the maximum memory size for the HTTP Client Cache.

http client cache memory pool 15000

!--- Specify the maximum number of file that can be stored in the HTTP Client Cache.

http client cache memory file 500

!--- Disable Persistent HTTP Connections.

no http client connection persistent

!--- Configure the T1 PRI.

controller T1 3/0

framing esf

linecode b8zs

pri-group timeslots 1-24

!--- Configure the ISDN switch type and incoming-voice under the D-channel interface.

interface Serial3/0:23

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice modem

no cdp enable

!--- Configure a POTS dial-peer that will be used as the inbound dial-peer for calls coming !--- in across the T1 PRI line. The “pharmacy” service is applied under this dial-peer.

dial-peer voice 1 pots

service pharmacy

destination-pattern 5555

direct-inward-dial

port 3/0:D

forward-digits all

Exemplo de fluxo de chamada

Esta seção descreve o fluxo de chamada que resulta deste exemplo de configuração.

1. Uma chamada ISDN chega ao gateway PSTN / VXML através do T1 PRI 3/0.

2. O IOS Gateway corresponde ao peer de discagem POTS 1 como o peer de discagem de entrada para esta chamada.

3. O IOS Gateway transfere o controle de chamada para o serviço de farmácia associado ao dial-peer 1.

4. O script VXML / TCL do CVP associado ao serviço Pharmacy envia uma solicitação HTTP GET ao servidor VXML.

5. O servidor VXML retorna uma resposta 200 OK. Esta resposta contém um documento ou página VXML.

6. O IOS Gateway executa o documento VXML.

7. Se o documento VXML especificar um URL para um prompt de áudio, o IOS Gateway baixará o arquivo de áudio e reproduzirá o prompt.

8. Se o documento VXML especificar um Texto para um prompt de áudio, o IOS Gateway estabelece uma sessão RTSP com rtsp://10.86.177.39/synthesizer (Servidor TTS). Depois que a sessão RTSP é estabelecida, o Gateway e o Servidor TTS trocam mensagens de MRCP como SPEAK, SPEAK-COMPLETE usando a solicitação RTSP ANNOUNCE.

O Servidor TTS envia o fluxo de áudio RTP G.711ulaw para o endereço IP e o número da porta UDP fornecidos pelo Gateway no cabeçalho "Transporte" da solicitação RTSP SETUP.

9. Se o documento VXML especificar o Gateway para reconhecer dígitos DTMF e palavras faladas, o IOS Gateway estabelece uma sessão RTSP com rtsp://10.86.177.39/recognizer (servidor ASR). Depois que a sessão RTSP é estabelecida, o Gateway e o servidor ASR trocam mensagens de MRCP como DEFINE GRAMMAR, COMPLETE, RECOGNIZE, RECOGNITION-COMPLETE usando a solicitação RTSP ANNOUNCE.

O IOS VXML Gateway envia o fluxo de áudio de RTP G.711ulaw para o endereço IP e o número da porta UDP fornecidos pelo ASR no SDP da resposta RTSP 200 OK. O IOS VXML Gateway envia os dígitos inseridos pelo usuário PSTN como eventos RTP-NTE para o servidor ASR.

10. Após a execução do documento VXML, o Gateway envia uma solicitação HTTP POST (com um conjunto de parâmetros) conforme especificado na marca <Submeter> do documento ou página VXML.

11. As etapas 6 a 10 ocorrem para cada documento VXML enviado pelo servidor.

12. Quando o aplicativo VXML finaliza o serviço fornecido ao chamador, ele envia um documento VXML com apenas uma marca <exit/> no elemento <form>.

13. O IOS Gateway desconecta as sessões de MRCPv1 estabelecidas com os servidores TTS e ASR.

14. O IOS Gateway desconecta a chamada no lado ISDN.

Verificar

Use esta seção para confirmar se a sua configuração funciona corretamente.

A Output Interpreter Tool ( somente clientes registrados) (OIT) oferece suporte a determinados comandos show. Use a OIT para exibir uma análise da saída do comando show.

- show call ative voice brief

11E7 : 63 4728960ms.1 +0 pid:1 Answer 5555 active

dur 00:00:31 tx:920/179920 rx:880/211200

Tele 3/0:D (63) [3/0.1] tx:4600/4600/0ms None noise:-80 acom:51  i/0:-79/-27 dBm

Telephony call-legs: 1

SIP call-legs: 0

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 0

Multicast call-legs: 0

Total call-legs: 1

- show mrcp client session ative detail

No Of Active MRCP Sessions: 1

Call-ID: 0x3F same: 1

Resource Type: Synthesizer            URL: rtsp://10.86.177.39/synthesizer

Method In Progress: SPEAK                State: SPEAKING

Resource Type: Recognizer             URL: rtsp://10.86.177.39/recognizer

Method In Progress: RECOGNIZE            State: RECOGNIZING

############################################################

- show voip rtp connections

VoIP RTP active connections :

No. CallId     dstCallId  LocalRTP RmtRTP LocalIP         RemoteIP

1   66         63         17704    1224   172.18.110.77   10.86.177.39

- show http client cache

HTTP Client cached information

==============================

Maximum memory pool allowed for HTTP Client caching = 15000 K-bytes

Maximum file size allowed for caching = 500 K-bytes

Total memory used up for Cache = 410 Bytes

Message response timeout = 10 secs

Total cached entries     = 1

Total non-cached entries = 0

Cached entries

==============

entry 114,  1 entries

Ref   FreshTime   Age          Size        context

---   ---------   ---          ----        -------

1     119524      31           1271        0

url: http://172.18.110.75/Welcome-1.wav

Troubleshoot

Use esta seção para resolver problemas de configuração.

Comandos debug

Configure o IOS Gateway para registrar as depurações em seu buffer de registro e desabilitar o console de registro.

Nota:Consulte Informações Importantes sobre Comandos de Depuração antes de usar comandos debug.

Estes são os comandos usados para configurar o Gateway para armazenar as depurações no buffer de registro do Gateway:

1. service timestamps debug datetime msec

2. sequência de serviço

3. no logging console

4. logging buffered 500000 debug

5. clear log

- debug isdn q931

- debug voip ccapi inout

- debug voip application vxml default

- debug voip application vxml dump

- debug rtsp all

- debug mrcp all

- debug http client all

- debug voip rtp session nte names

Saídas de depuração

Esta seção fornece saídas de depuração para este fluxo de chamada de exemplo:

1. O gateway recebe uma chamada do PSTN

2. O gateway corresponde ao correspondente de discagem de entrada 1

3. A chamada é entregue ao Serviço de Farmácia

4. A chamada é conectada no lado ISDN

5. O gateway inicia a execução do script CVPSelfServiceBootstrap.vxml VoiceXML

6. O Gateway envia uma solicitação HTTP GET ao VXML Server

7. O Gateway recebe uma mensagem 200 OK do VXML Server

8. O Gateway envia uma Solicitação HTTP GET ao Servidor de Mídia para baixar o arquivo Welcome-1.wav

9. O Gateway recebe um 200 OK do Servidor de Mídia e recebe o conteúdo de Welcome-1.wav no corpo da Mensagem HTTP

10. O Gateway envia uma Solicitação de POST HTTP para o Servidor conforme definido na opção "Enviar" do Documento VXML (1)

11. O gateway recebe 200 OK para sua solicitação de POST HTTP

12. O Gateway envia uma solicitação HTTP POST conforme definido na opção Submit (Enviar) do documento VXML (2)

13. O gateway recebe resposta 200 OK para a solicitação HTTP POST

14. O gateway cria os Grammars a serem usados para reconhecimento de DTMF / Fala

15. O Gateway envia uma solicitação RTSP SETUP ao Servidor ASR

16. O Gateway recebe uma resposta 200 OK do Servidor ASR

17. O Gateway envia a solicitação "DEFINE-GRAMMAR" do MRCP ao servidor ASR incorporado na solicitação de ANOUNCE do RTSP (apenas uma solicitação é mostrada aqui)

18. O Gateway recebe 200 respostas COMPLETAS para sua solicitação DEFINE-GRAMMAR

19. O gateway envia a solicitação "RECONHECIMENTO" de MRCP ao servidor ASR

20. O servidor ASR envia resposta IN-PROGRESS para a solicitação RECOGNIZE

21. O gateway conclui o download do arquivo de mídia Welcome-1.wav, reproduz o prompt para o chamador e o armazena no cache

22. O Gateway envia uma solicitação RTSP SETUP ao servidor TTS

23. O Gateway recebe uma resposta 200 OK do servidor TTS para a solicitação de configuração RTSP

24. O Gateway envia a solicitação "SPEAK" do MRCP ao Servidor TTS para reproduzir o prompt "Bom dia e obrigado por ligar para a farmácia de áudio"

25. O Servidor TTS envia resposta "EM ANDAMENTO" para a solicitação SPEAK

26. Após a reprodução do prompt, o Servidor TTS envia a resposta "SPEAK-COMPLETE" do MRCP ao Gateway

27. O servidor ASR detecta o início da fala e notifica o Gateway usando a resposta "START-OF-SPEECH" do MRCP

28. O Gateway envia resposta 200 OK para solicitação de Anúncio de MRCP

29. O ASR Server reconhece a palavra "Refills" e envia a mensagem "RECOGNITION-COMPLETE" do MRCP ao Gateway

30. Após receber uma notificação de reconhecimento bem-sucedida do servidor ASR, o Gateway VXML envia uma solicitação HTTP POST conforme especificado na tag SUBMIT do documento VXML (2)

31. O servidor VXML envia páginas VXML para coletar o número da receita, o tempo de coleta e informar ao chamador que a receita estará pronta para coleta. O gateway executa essas páginas interagindo com o TTS e o servidor ASR (saídas de depuração não exibidas).

32. O documento VXML final enviado pelo servidor VXML contém apenas a marca de saída no formulário

33. O gateway encerra o aplicativo VXML

34. O gateway desconecta a chamada no lado ISDN

35. O gateway desconecta a sessão RTSP estabelecida com o servidor ASR

36. O gateway desconecta a sessão RTSP estabelecida com o Servidor TTS

Chamada recebida do PSTN

*Feb  4 03:24:54.111: ISDN Se3/0:23 Q931: RX <- SETUP pd = 8  callref = 0x0099

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Called Party Number i = 0x81, '5555'

Plan:ISDN, Type:Unknown

*Feb  4 03:24:54.115: //-1/972590A48011/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=5555

cisco-desttype=0

cisco-destplan=1

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=-1

cisco-rdnplan=-1

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1   fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

O correspondente de discagem de entrada 1 é correspondente

*Feb  4 03:24:54.115: //-1/972590A48011/CCAPI/cc_api_call_setup_ind_common:

Interface=0x66C30F98, Call Info(

Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened,

Presentation=Allowed),

Called Number=5555(TON=Unknown, NPI=ISDN),

Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,

Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE),

Call Id=-1

A chamada é entregue ao Serviço de Farmácia

*Feb  4 03:24:54.115: //63/972590A48011/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 63 with tag 1 to app "_ManagedAppProcess_Pharmacy"

*Feb  4 03:24:54.115: //63/972590A48011/CCAPI/ccCallSetupAck:

Call Id=63

A chamada é conectada no lado ISDN

*Feb  4 03:24:54.119: ISDN Se3/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x8099

*Feb  4 03:24:54.119: //63/972590A48011/CCAPI/ccCallHandoff:

Silent=FALSE, Application=0x67569410, Conference Id=0xFFFFFFFF

*Feb  4 03:24:54.119: //63//VXML:/Open_CallHandoff:

O gateway inicia a execução do script CVPSelfServiceBootstrap.vxml VoiceXML

*Feb  4 03:24:54.131: //63/972590A48011/VXML:/vxml_vxml_proc:

<vxml>

URI(abs):flash:CVPSelfServiceBootstrap.vxml

scheme=flash

path=CVPSelfServiceBootstrap.vxml

base=

URI(abs):flash:CVPSelfServiceBootstrap.vxml

scheme=flash

path=CVPSelfServiceBootstrap.vxml lang=none version=2.0

<script>:

*Feb  4 03:24:54.175: //63/972590A48011/VXML:/vxml_expr_eval:

<var>: namep=handoffstring expr=session.handoff_string

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var handoffstring=session.handoff_string)

<var>: namep=application expr=getValue('APP')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var application=getValue('APP'))

<var>: namep=port expr=getValue('PORT')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var port=getValue('PORT'))

<var>: namep=callid expr=getValue('CALLID')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var callid=getValue('CALLID'))

<var>: namep=servername expr=getValue('PRIMARY')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var servername=getValue('PRIMARY'))

<var>: namep=var1 expr=getValue('var1')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var var1=getValue('var1'))

<var>: namep=var2 expr=getValue('var2')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var var2=getValue('var2'))

<var>: namep=var3 expr=getValue('var3')

*Feb  4 03:24:54.243: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var var3=getValue('var3'))

<var>: namep=var4 expr=getValue('var4')

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var var4=getValue('var4'))

<var>: namep=var5 expr=getValue('var5')

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var var5=getValue('var5'))

<var>: namep=status expr=getValue('status')

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var status=getValue('status'))

<var>: namep=prevapp expr=getValue('prevapp')

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var prevapp=getValue('prevapp'))

<var>: namep=survive expr=getValue('survive')

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var survive=getValue('survive'))

<var>: namep=handoffExit

*Feb  4 03:24:54.247: //63/972590A48011/VXML:/vxml_expr_eval:

expr=(var handoffExit)

O Gateway envia uma solicitação HTTP GET ao VXML Server

*Feb  4 03:24:54.255: //63//HTTPC:/httpc_write_stream: Client write buffer fd(0):

GET /CVP/Server?application=GoodPrescriptionRefillApp7&callid=972590A4-185511D6-80110013-

803E8C8E&session.connection.remote.uri=5555

&session.connection.local.uri=5555 HTTP/1.1

Host: 172.18.110.75:7000

Content-Type: application/x-www-form-urlencoded

Connection: close

Accept: text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml,

application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data,

application/octet-stream

User-Agent: Cisco-IOS-C5400/12.4

O Gateway recebe uma mensagem 200 OK do VXML Server

O corpo da mensagem desta resposta contém um documento VXML (1). O documento VXML diz ao Gateway para reproduzir o arquivo de mídia chamado Welcome-1.wav localizado em um Servidor de mídia

*Feb  4 03:24:54.263: processing server rsp msg: msg(63AC8784)

URL:http://172.18.110.75:7000/CVP/Server?application=GoodPrescriptionRefillApp7&

callid=972590A4-185511D6-80110013-803E8C8E&session.connection.remote.uri=

5555&session.connection.local.uri=5555, fd(0):

*Feb  4 03:24:54.263: Request msg: GET /CVP/Server?application=GoodPrescriptionRefillApp7&

callid=972590A4-185511D6-80110013-803E8C8E

&session.connection.remote.uri=5555&session.connection.local.uri=5555 HTTP/1.1

*Feb  4 03:24:54.263: Message Response Code: 200

*Feb  4 03:24:54.263: Message Rsp Decoded Headers:

*Feb  4 03:24:54.263: Date:Thu, 17 May 2007 15:48:31 GMT

*Feb  4 03:24:54.263: Content-Type:text/xml;charset=ISO-8859-1

*Feb  4 03:24:54.263: Connection:close

*Feb  4 03:24:54.263: Set-Cookie:JSESSIONID=6FE82FC3B0E02909CA5A9307D57F00E1; Path=/CVP

*Feb  4 03:24:54.263: headers:

*Feb  4 03:24:54.263: HTTP/1.1 200 OK

Server: Apache-Coyote/1.1

Set-Cookie: JSESSIONID=6FE82FC3B0E02909CA5A9307D57F00E1; Path=/CVP

Content-Type: text/xml;charset=ISO-8859-1

Date: Thu, 17 May 2007 15:48:31 GMT

Connection: close

*Feb  4 03:24:54.263: body:

*Feb  4 03:24:54.263: <?xml version="1.0" encoding="UTF-8"?>

<vxml version="2.0" application="/CVP/Server?audium_root=true&amp;

calling_into=GoodPrescriptionRefillApp7" xml:lang="en-us">

<form id="audium_start_form">

<block>

<assign name="audium_vxmlLog" expr="''" />

<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />

<goto next="#start" />

</block>

</form>

<form id="start">

<block>

<prompt bargein="true">

<audio src="http://172.18.110.75/Welcome-1.wav" />

</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'initial_audio_group' + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<submit next="/CVP/Server" method="post" namelist=" audium_vxmlLog" />

</block>

</form>

</vxml>

O Gateway envia uma Solicitação HTTP GET ao Servidor de Mídia para baixar o arquivo Welcome-1.wav

*Feb  4 03:24:54.371: //63//HTTPC:/httpc_write_stream: Client write buffer fd(0):

GET /Welcome-1.wav HTTP/1.1

Host: 172.18.110.75

Content-Type: application/x-www-form-urlencoded

Connection: close

Accept: text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml,

application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data,

application/octet-stream

User-Agent: Cisco-IOS-C5400/12.4

O Gateway recebe um 200 OK do Servidor de Mídia e recebe o conteúdo de Welcome-1.wav no corpo da Mensagem HTTP

*Feb  4 03:24:54.391: read data from the socket 0 : first 400 bytes of data:

HTTP/1.1 200 OK

Content-Length: 76152

Content-Type: audio/wav

Last-Modified: Thu, 03 May 2007 19:47:43 GMT

Accept-Ranges: bytes

ETag: "b27d69eabb8dc71:2eb"

Server: Microsoft-IIS/6.0

Date: Thu, 17 May 2007 15:48:31 GMT

Connection: close

RIFFo)(Unprintable char...)1057415645666D7420120007010401F00401F00108000666163744

000529106461746152910FFFFFFFFFFFFFFFF7AFFFFFFFD7E7E

O Gateway envia uma Solicitação HTTP POST ao Servidor conforme definido na opção "Enviar" do Documento VXML(1)

*Feb  4 03:24:54.371: //63//HTTPC:/httpc_write_stream: Client write buffer fd(1):

POST /CVP/Server HTTP/1.1

Host: 172.18.110.75:7000

Content-Length: 67

Content-Type: application/x-www-form-urlencoded

Cookie: $Version=0; JSESSIONID=6FE82FC3B0E02909CA5A9307D57F00E1; $Path=/CVP

Connection: close

Accept: text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml,

application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data,

application/octet-stream

User-Agent: Cisco-IOS-C5400/12.4

O gateway recebe 200 OK para sua solicitação POST HTTP

O corpo da mensagem contém um documento VXML (2). O documento VXML instrui o Gateway a reproduzir "Bom dia e obrigado por ligar para a farmácia de sódio.

Observação: esse prompt precisa ser sintetizado por um Servidor de texto a voz.

*Feb  4 03:24:54.379: processing server rsp msg: msg(63AC8D3C)

URL:http://172.18.110.75:7000/CVP/Server, fd(1):

*Feb  4 03:24:54.379: Request msg: POST /CVP/Server HTTP/1.1

*Feb  4 03:24:54.379: Message Response Code: 200

*Feb  4 03:24:54.379: Message Rsp Decoded Headers:

*Feb  4 03:24:54.379: Date:Thu, 17 May 2007 15:48:31 GMT

*Feb  4 03:24:54.379: Content-Type:text/xml;charset=ISO-8859-1

*Feb  4 03:24:54.379: Connection:close

*Feb  4 03:24:54.379: headers:

*Feb  4 03:24:54.379: HTTP/1.1 200 OK

Server: Apache-Coyote/1.1

Content-Type: text/xml;charset=ISO-8859-1

Date: Thu, 17 May 2007 15:48:31 GMT

Connection: close

*Feb  4 03:24:54.379: body:

*Feb  4 03:24:54.379: <?xml version="1.0" encoding="UTF-8"?>

<vxml version="2.0" application="/CVP/Server?audium_root=true&amp;

calling_into=GoodPrescriptionRefillApp7" xml:lang="en-us">

<form id="audium_start_form">

<block>

<assign name="audium_vxmlLog" expr="''" />

<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />

<goto next="#start" />

</block>

</form>

<form id="start">

<block>

Good morning and thank you for calling Audium pharmacy.

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'initial_audio_group' + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<submit next="/CVP/Server" method="post" namelist=" audium_vxmlLog" />

</block>

</form>

</vxml>

O Gateway envia uma solicitação HTTP POST conforme definido na opção Submit (Enviar) do documento VXML (2)

*Feb  4 03:24:54.399: //63//HTTPC:/httpc_write_stream: Client write buffer fd(1):

POST /CVP/Server HTTP/1.1

Host: 172.18.110.75:7000

Content-Length: 67

Content-Type: application/x-www-form-urlencoded

Cookie: $Version=0; JSESSIONID=6FE82FC3B0E02909CA5A9307D57F00E1; $Path=/CVP

Connection: close

Accept: text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml,

application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data,

application/octet-stream

User-Agent: Cisco-IOS-C5400/12.4

O gateway recebe resposta 200 OK para a solicitação HTTP POST

O corpo da mensagem contém o documento VXML (3). Este documento VXML define um prompt do Menu que instrui o chamador a inserir 1 ou dizer Refills, enter 2 ou say farmacêutica. Os prompts são sintetizados por um Servidor TTS. As entradas (fala / dtmf) são reconhecidas usando um ASR.

*Feb  4 03:24:54.415: processing server rsp msg: msg(63AC8F24)

URL:http://172.18.110.75:7000/CVP/Server, fd(1):

*Feb  4 03:24:54.415: Request msg: POST /CVP/Server HTTP/1.1

*Feb  4 03:24:54.415: Message Response Code: 200

*Feb  4 03:24:54.415: Message Rsp Decoded Headers:

*Feb  4 03:24:54.415: Date:Thu, 17 May 2007 15:48:31 GMT

*Feb  4 03:24:54.415: Content-Type:text/xml;charset=ISO-8859-1

*Feb  4 03:24:54.415: Connection:close

*Feb  4 03:24:54.415: headers:

*Feb  4 03:24:54.415: HTTP/1.1 200 OK

Server: Apache-Coyote/1.1

Content-Type: text/xml;charset=ISO-8859-1

Date: Thu, 17 May 2007 15:48:31 GMT

Connection: close

*Feb  4 03:24:54.415: body:

*Feb  4 03:24:54.415: ... Buffer too large - truncated to (4096) len.

*Feb  4 03:24:54.415: <?xml version="1.0" encoding="UTF-8"?>

<vxml version="2.0" application="/CVP/Server?audium_root=true&amp;

calling_into=GoodPrescriptionRefillApp7" xml:lang="en-us">

<property name="timeout" value="60s" />

<property name="confidencelevel" value="0.40" />

<form id="audium_start_form">

<block>

<assign name="audium_vxmlLog" expr="''" />

<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />

<goto next="#start" />

</block>

</form>

<form id="start">

<block>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'initial_audio_group' + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<goto nextitem="choice_fld" />

</block>

<field name="choice_fld" modal="false">

<property name="inputmodes" value="dtmf voice" />

Say refills or press 1.

Or.

Say pharmacist or press 2.

Sorry.

I did not understand that.

Say refills or press 1.

Say pharmacist or press 2.

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '1' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="nomatch" count="2">

<prompt bargein="true">Sorry, I still did not get that.

If you are using a speaker phone.

Please use the phone keypad to make your selection.

Press 1 for refills.

Press 2 to speak to a pharmacist.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '2' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="nomatch" count="3">

<prompt bargein="true">Gee.

Looks like we are having some trouble.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '3' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

<var name="maxNoMatch" expr="'yes'" />

<submit next="/CVP/Server" method="post" namelist=" audium_vxmlLog maxNoMatch" />

</catch>

<catch event="noinput">

<prompt bargein="true">Sorry.

I did not hear that.

Say refills or press 1.

Say pharmacist or press 2.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '1' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="noinput" count="2">

<prompt bargein="true">I am sorry.

I still did not hear that.

If you are using a speaker phone.

Please use the phone keypad to make your selection.

Press 1 for refills.

Press 2 to speak to a pharmacist.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '2' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="noinput" count="3">

<prompt bargein="true">Gee.

Looks like we are having some trouble.</prompt>

<assign name="audium_vxmlLog" expr="

*Feb  4 03:24:54.435:

*Feb  4 03:24:54.435: //63//AFW_:/vapp_bgpost_done: status=http OK

*Feb  4 03:24:54.435: //63//HTTPC:/httpc_socket_cleanup: fd=-1, bytes_sent=531

*Feb  4 03:24:54.435: //63//AFW_:/vapp_driver: evtID: 194 vapp record state: 0

*Feb  4 03:24:54.435: //63//AFW_:/vapp_bgpost_done_event:

*Feb  4 03:24:54.435: //63/972590A48011/VXML:/vxml_bgload_post_done:

vxmlhandle=6767ECFC status=0 async_status=400000000

*Feb  4 03:24:54.435: //63/972590A48011/VXML:/vxml_bgload_post_done:

Loading file with url (http://172.18.110.75:7000/CVP/Server)

*Feb  4 03:24:54.435: //63/972590A48011/VXML:/vxml_bgload_post_done: Script Content

<?xml version="1.0" encoding="UTF-8"?>

<vxml version="2.0" application="/CVP/Server?audium_root=true&amp;

calling_into=GoodPrescriptionRefillApp7" xml:lang="en-us">

<property name="timeout" value="60s" />

<property name="confidencelevel" value="0.40" />

<form id="audium_start_form">

<block>

<assign name="audium_vxmlLog" expr="''" />

<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />

<goto next="#start" />

</block>

</form>

<form id="start">

<block>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'initial_audio_group' + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<goto nextitem="choice_fld" />

</block>

<field name="choice_fld" modal="false">

<property name="inputmodes" value="dtmf voice" />

Say refills or press 1.

Or.

Say pharmacist or press 2.

Sorry.

I did not understand that.

Say refills or press 1.

Say pharmacist or press 2.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '1' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="nomatch" count="2">

<prompt bargein="true">Sorry, I still did not get that.

If you are using a speaker phone.

Please use the phone keypad to make your selection.

Press 1 for refills.

Press 2 to speak to a pharmacist.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '2' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="nomatch" count="3">

<prompt bargein="true">Gee.

Looks like we are having some trouble.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '3' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

<var name="maxNoMatch" expr="'yes'" />

<submit next="/CVP/Server" method="post" namelist=" audium_vxmlLog maxNoMatch" />

</catch>

<catch event="noinput">

<prompt bargein="true">Sorry.

I did not hear that.

Say refills or press 1.

Say pharmacist or press 2.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '1' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="noinput" count="2">

<prompt bargein="true">I am sorry.

I still did not hear that.

If you are using a speaker phone.

Please use the phone keypad to make your selection.

Press 1 for refills.

Press 2 to speak to a pharmacist.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '2' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

</catch>

<catch event="noinput" count="3">

<prompt bargein="true">Gee.

Looks like we are having some trouble.</prompt>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '3' + '^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' +

'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

<var name="maxNoInput" expr="'yes'" />

<submit next="/CVP/Server" method="post" namelist=" audium_vxmlLog maxNoInput" />

</catch>

prescription

refills

prescription refills

refill my prescription

I want to refill my prescription

refills please

Pharmacist

I want to speak to a pharmacist

pharmacist please

<filled>

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||utterance$$$' +

choice_fld$.utterance + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||inputmode$$$' +

choice_fld$.inputmode + '^^^' + application.getElap

sedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||interpretation$$$' +

choice_fld + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||confidence$$$' +

choice_fld$.confidence + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />

<var name="confidence" expr="choice_fld$.confidence" />

</filled>

</field>

</form>

</vxml>

O gateway cria os Grammars a serem usados para reconhecimento de DTMF / Fala

Essas gramáticas são enviadas ao servidor ASR assim que o Gateway estabelece uma sessão RTSP com o servidor ASR.

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_change_server:

asr_server=rtsp://10.86.177.39/recognizer

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_change_url: sess-id: 17,

url=rtsp://10.86.177.39/recognizer

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url:

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url: Input-Url:

rtsp://10.86.177.39/recognizer

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url: Hostname:

10.86.177.39Port    : 554Path    : recognizer

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url:

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url: Input-Url:

rtsp://10.86.177.39/recognizer

*Feb  4 03:24:54.447: //-1//RTSP:/rtsplib_pmh_parse_url: Hostname:

10.86.177.39Port    : 554Path    : recognizer

*Feb  4 03:24:54.447: //63//MRCP:/mrcp_change_url: fsm (674DA1E4) already defined

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option322@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> prescription</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option323@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" mode="dtmf" root="root"><rule id="root"

scope="public">1</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option324@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> refills</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option325@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> prescription refills</rule></gram

mar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option326@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> refill my prescription</rule></gr

ammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option327@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> I want to refill my prescription</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option328@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> refills please</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option329@field.grammar

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.447: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> Pharmacist</rule></grammar>

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.447: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option330@field.grammar

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" mode="dtmf" root="root"><rule id="root"

scope="public">2</rule></grammar>

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option331@field.grammar

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> I want to speak to a pharmacist</rule></grammar>

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:option332@field.grammar

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar version="1.0" xmln

s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root"

scope="public"> pharmacist please</rule></grammar>

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Speech-Language:

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base:

*Feb  4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:

grammar_id=session:link333@document.grammar

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  xml_lang=en-us

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  encoding_name=UTF-8

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar:  remoteupdate=0

*Feb  4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0"

encoding="UTF-8"?><grammar xmlns="http://www.w3.org/2001/06/grammar" mode="voice" version="1.0"

root="Hotlink_02_VOICE" xml:lang="en-us">

<rule id="Hotlink_02_VOICE" scope="public">

<one-of>

<item>operator>

<item>agent> <item>pharmacist> </one-of> </rule> </grammar> *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Speech-Language: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar_id=session:link334@document.grammar *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: xml_lang=en-us *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: encoding_name=UTF-8 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: remoteupdate=0 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0" encoding="UTF-8"?><grammar xmlns="http://www.w3.org/2001/06/grammar" mode="voice" version="1.0" root="Hotlink_01_VOICE" xml:lang="en-us"> <rule id="Hotlink_01_VOICE" scope="public"> <one-of> <item>operator> <item>agent> <item>pharmacist> </one-of> </rule> </grammar> *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Speech-Language: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar_id=session:help@grammar *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: xml_lang=en-us *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: encoding_name=UTF-8 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: remoteupdate=1 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr_define_grammar: grammar=<?xml version="1.0" encoding="UTF-8"?><grammar version="1.0" xmln s="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root"><rule id="root" scope="public">help</rule></grammar> *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Speech-Language: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_add_param: param: Content-Base: *Feb 4 03:24:54.451: //-1//MRCP:/mrcp_recognizer_define_grammar: sess-id: 17 *Feb 4 03:24:54.451: //63//AFW_:/vapp_asr: grammar_id=session:option322@field.grammar grammar_id=session:option323@field.grammar grammar_id=session:option324@field.grammar grammar_id=session:option325@field.grammar grammar_id=session:option326@field.grammar grammar_id=session:option327@field.grammar grammar_id=session:option328@field.grammar grammar_id=session:option329@field.grammar grammar_id=session:option330@field.grammar grammar_id=session:option331@field.grammar grammar_id=session:option332@field.grammar grammar_id=session:link333@document.grammar grammar_id=session:link334@document.grammar grammar_id=session:help@grammar

O Gateway envia uma solicitação RTSP SETUP ao Servidor ASR

*Feb  4 03:24:54.475: ########################################

*Feb  4 03:24:54.475: Request

*Feb  4 03:24:54.475: SETUP rtsp://10.86.177.39/recognizer RTSP/1.0

CSeq:  0

Transport: rtp/avp;unicast;client_port=17704;mode=record

O Gateway recebe uma resposta 200 OK do Servidor ASR

O SDP da resposta 200 OK contém o endereço IP do servidor ASR e o número da porta UDP para os quais o Gateway precisa enviar pacotes RTP.

*Feb  4 03:24:54.531: //-1//RTSP:/rtsp_process_single_svr_resp:

*Feb  4 03:24:54.531: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 0

Session: 27b1560a_00000748_464c95e8_000b_0000

Transport: RTP/AVP;unicast;client_port=17704;server_port=1224-1225;mode=record

Content-Length: 233

Content-Type: application/sdp

v=0

o=- 3388413032 3388413032 IN IP4 10.86.177.39

s=Nuance Media Server/1.0.0 SP10 (Windows 2000)

c=IN IP4 10.86.177.39

t=0 0

m=audio 1224 RTP/AVP 0 101

a=rtpmap:0 pcmu/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

O Gateway envia a solicitação "DEFINE-GRAMMAR" do MRCP ao servidor ASR incorporado na solicitação de ANÚNCIO do RTSP

Apenas uma solicitação é mostrada aqui:

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: rtsp_partial_socket_send: (fd:0 len:163) 400 bytes of data:

ANNOUNCE rtsp://10.86.177.39/recognizer RTSP/1.0

CSeq:  1

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Type: application/mrcp

Content-Length:  390

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: (socket:0) (bytes-sent:163)

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: rtsp_partial_socket_send: (fd:0 len:28) 400 bytes of data:

DEFINE-GRAMMAR  3 MRCP/1.0

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: (socket:0) (bytes-sent:28)

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: rtsp_partial_socket_send: (fd:0 len:70) 400 bytes of data:

Speech-Language: en-us

Content-Base: http://172.18.110.75:7000/CVP/

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: (socket:0) (bytes-sent:70)

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: rtsp_partial_socket_send: (fd:0 len:99) 400 bytes of data:

Content-Type: application/grammar+xml

Content-Id: option322@field.grammar

Content-Length: 193

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: (socket:0) (bytes-sent:99)

*Feb  4 03:24:54.535: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.535: rtsp_partial_socket_send: (fd:0 len:193) 400 bytes of data:

xmlns="http://www.w3.org/2001/06/grammar" xml:lang="en-us" root="root">

prescription

O Gateway recebe 200 respostas COMPLETAS para sua solicitação DEFINE-GRAMMAR

*Feb  4 03:24:54.555: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 1

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Length: 27

Content-Type: application/mrcp

MRCP/1.0 3 200 COMPLETE

O gateway envia a solicitação "RECONHECIMENTO" de MRCP ao servidor ASR

*Feb  4 03:24:54.619: rtsp_partial_socket_send: (fd:0 len:24) 400 bytes of data:

RECOGNIZE  17 MRCP/1.0

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: (socket:0) (bytes-sent:24)

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: rtsp_partial_socket_send: (fd:0 len:347) 400 bytes of data:

Speech-Language: en-us

Confidence-Threshold: 40

Sensitivity-Level: 50

Speed-Vs-Accuracy: 50

Dtmf-Interdigit-Timeout: 10000

Dtmf-Term-Timeout: 0

Dtmf-Term-Char: #

No-Input-Timeout: 60000

N-Best-List-Length: 1

Logging-Tag: 63:63

Accept-Charset: charset: utf-8

Content-Base: http://172.18.110.75:7000/CVP/

Recognizer-Start-Timers: false

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: (socket:0) (bytes-sent:347)

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: rtsp_partial_socket_send: (fd:0 len:52) 400 bytes of data:

Content-Type: text/uri-list

Content-Length: 453

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: (socket:0) (bytes-sent:52)

*Feb  4 03:24:54.619: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.619: rtsp_partial_socket_send: (fd:0 len:256) 400 bytes of data:

session:option322@field.grammar

session:option323@field.grammar

session:option324@field.grammar

session:option325@field.grammar

session:option326@field.grammar

session:option327@field.grammar

session:option328@field.grammar

session:option329@field.grammar

*Feb  4 03:24:54.623: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.623: (socket:0) (bytes-sent:256)

*Feb  4 03:24:54.623: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:24:54.623: rtsp_partial_socket_send: (fd:0 len:197) 400 bytes of data:

session:option330@field.grammar

session:option331@field.grammar

session:option332@field.grammar

session:link333@document.grammar

session:link334@document.grammar

session:help@grammar

O servidor ASR envia resposta IN-PROGRESS para a solicitação RECOGNIZE

*Feb  4 03:24:54.875: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 15

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Length: 31

Content-Type: application/mrcp

MRCP/1.0 17 200 IN-PROGRESS

O gateway conclui o download do arquivo de mídia Welcome-1.wav, reproduz o prompt para o chamador e o armazena no cache

*Feb  4 03:25:07.811: //63//HTTPC:/httpc_is_cached: HTTPC_FILE_IS_CACHED

*Feb  4 03:25:07.811: //-1//HTTPC:/httpc_set_cache_revoke_cb:

Registering revoke_callback(0x61D9672C)+pcontext(0x6767A9FC) for cache p(0x672DA9C8)

*Feb  4 03:25:07.811: //63//AFW_:/vapp_driver: evtID: 145 vapp record state: 0

*Feb  4 03:25:07.811: //63//AFW_:/vapp_play_done: evID=145 reason=13, protocol=2,

status_code=0, dur=9504, rate=0

*Feb  4 03:25:07.811: //63/972590A48011/VXML:/vxml_media_done:

O Gateway envia uma solicitação RTSP SETUP ao servidor TTS

*Feb  4 03:25:07.811: //-1//RTSP:/rtsplib_send_setup:

*Feb  4 03:25:07.811: ########################################

*Feb  4 03:25:07.811: Request

*Feb  4 03:25:07.811: SETUP rtsp://10.86.177.39/synthesizer RTSP/1.0

CSeq:  16

Session: 27b1560a_00000748_464c95e8_000b_0000

Transport: rtp/avp;unicast;source=172.18.110.77;destination=172.18.110.77;

client_port=17704-17705

O Gateway recebe uma resposta 200 OK do servidor TTS para a solicitação RTSP SETUP

*Feb  4 03:25:07.831: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 16

Session: 27b1560a_00000748_464c95e8_000b_0000

Transport: RTP/AVP;unicast;client_port=17704;server_port=1224-1225

O Gateway envia a solicitação "SPEAK" do MRCP ao Servidor TTS para reproduzir o prompt "Bom dia e obrigado por ligar para a farmácia de áudio"

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: rtsp_partial_socket_send: (fd:0 len:165) 400 bytes of data:

ANNOUNCE rtsp://10.86.177.39/synthesizer RTSP/1.0

CSeq:  17

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Type: application/mrcp

Content-Length:  307

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: (socket:0) (bytes-sent:165)

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: rtsp_partial_socket_send: (fd:0 len:19) 400 bytes of data:

SPEAK  2 MRCP/1.0

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: (socket:0) (bytes-sent:19)

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: rtsp_partial_socket_send: (fd:0 len:114) 400 bytes of data:

Kill-On-Barge-In: true

Speech-Language: en-us

Logging-Tag: 63:63

Content-Base: http://172.18.110.75:7000/CVP/

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: (socket:0) (bytes-sent:114)

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: rtsp_partial_socket_send: (fd:0 len:65) 400 bytes of data:

Content-Type: application/synthesis+ssml

Content-Length: 109

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: (socket:0) (bytes-sent:65)

*Feb  4 03:25:07.835: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:07.835: rtsp_partial_socket_send: (fd:0 len:109) 400 bytes of data:

Good morning and thank you for calling Audium

pharmacy.

O Servidor TTS envia resposta "EM ANDAMENTO" para a solicitação SPEAK

*Feb  4 03:25:08.031: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 17

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Length: 30

Content-Type: application/mrcp

MRCP/1.0 2 200 IN-PROGRESS

Após a reprodução do prompt, o Servidor TTS envia a resposta "SPEAK-COMPLETE" do MRCP ao Gateway

*Feb  4 03:25:11.911: rtsp_process_single_svr_resp: 400 bytes of data:

ANNOUNCE rtsp://10.86.177.39/synthesizer RTSP/1.0

CSeq: 1

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Length: 68

Content-Type: application/mrcp

SPEAK-COMPLETE 2 COMPLETE MRCP/1.0

Completion-Cause: 000 normal

O servidor ASR detecta o início do discurso e notifica o Gateway usando a resposta START-OF-SPEECH

*Feb  4 03:25:19.711: //-1//RTSP:/rtsp_process_single_svr_resp:

*Feb  4 03:25:19.711: rtsp_process_single_svr_resp: 400 bytes of data:

ANNOUNCE rtsp://10.86.177.39/recognizer RTSP/1.0

CSeq: 3

Session: 27b1560a_00000748_464c95e8_000b_0000

Content-Length: 61

Content-Type: application/mrcp

START-OF-SPEECH 17 IN-PROGRESS MRCP/1.0

Proxy-Sync-Id: 1

O Gateway envia resposta 200 OK para solicitação de Anúncio de MRCP

*Feb  4 03:25:19.711: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:25:19.711: rtsp_partial_socket_send: (fd:0 len:76) 400 bytes of data:

RTSP/1.0 200 OK

CSeq:  3

Session: 27b1560a_00000748_464c95e8_000b_0000

O servidor ASR reconhece a palavra "Refills" e envia uma mensagem de "RECOGNITION-COMPLETE" do MRCP ao gateway

*Feb  6 00:58:17.960: rtsp_process_single_svr_resp: 400 bytes of data:

ANNOUNCE rtsp://10.86.177.39/recognizer RTSP/1.0

CSeq: 4

Session: 27b1560a_00000748_464f166e_000f_0000

Content-Length: 848

Content-Type: application/mrcp

RECOGNITION-COMPLETE 17 COMPLETE MRCP/1.0

Completion-Cause: 000 success

Content-Type: application/x-nlsml

Content-Length: 716

<?xml version="1.0" encoding="UTF-8"?>

<result grammar="session:option420@field.grammar">

<interpreta

*Feb  4 03:25:20.867: //-1//RTSP:/rtsp_pmh_parse_svr_response:

*Feb  4 03:25:20.867: //-1//RTSP:/rtsp_pmh_parse_svr_response:

just one response(may be partial): 849

Após receber uma notificação de reconhecimento bem-sucedida do servidor ASR, o Gateway VXML envia uma solicitação HTTP POST conforme especificado na tag SUBMIT do documento VXML (2)

Esta solicitação POST informa ao servidor VXML que o usuário selecionou a opção "Refills" (Reembolsos).

*Feb  4 03:25:20.963: //63/972590A48011/VXML:/vxml_vapp_bgpost:

url http://172.18.110.75:7000/CVP/Server cachable 1 timeout 0 body audium_vxmlLog=%7C%7C%

7Caudio_group$$$initial_audio_group%5E%5

E%5E4%7C%7C%7Cutterance$$$refills%5E%5E%5E26516%7C%7C%7Cinputmode$$$voice%5E%5E%5E26516%

7C%7C%7Cinterpretation$$$refills%5E%5E%5E265

16%7C%7C%7Cconfidence$$$0.55%5E%5E%5E26516&confidence=0.55&choice_fld=refills

len 271maxage -1 maxstale -1

*Feb  4 03:25:20.963: //63//AFW_:/vapp_bgpost: url=http://172.18.110.75:7000/CVP/Server;

mime_type=application/x-www-form-urlencoded; len=271; iov_base=audium_vxmlLog=%7C%7C%

7Caudio_group$$$initial_audio_group%5E%5E%5E4%7C%7C%7Cutterance$$$refills%5E%5E%5E26516%7C

%7C%7Cinputmode$$$voice%5E%5E%5E26516%7C%7C%7Cinterpretation$$$refills%5E%5E%5E26516%7C%7C%

7Cconfidence$$$0.55%5E%5E%5E26516&confide

nce=0.55&choice_fld=refills

*Feb  4 03:25:21.039: //63//HTTPC:/httpc_socket_send:

*Feb  4 03:25:21.039: about to send data to the socket 0 : first 400 bytes of data:

POST /CVP/Server HTTP/1.1

Host: 172.18.110.75:7000

Content-Length: 271

Content-Type: application/x-www-form-urlencoded

Cookie: $Version=0; JSESSIONID=6FE82FC3B0E02909CA5A9307D57F00E1; $Path=/CVP

Connection: close

Accept: text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml,

application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-dat

O último documento VXML enviado pelo servidor VXML contém apenas a marca de saída no formulário

Isso instrui o Gateway a encerrar a sessão VXML.

*Feb  4 03:26:20.623: processing server rsp msg: msg(63ABB204)

URL:http://172.18.110.75:7000/CVP/Server, fd(0):

*Feb  4 03:26:20.623: Request msg: POST /CVP/Server HTTP/1.1

*Feb  4 03:26:20.623: Message Response Code: 200

*Feb  4 03:26:20.623: Message Rsp Decoded Headers:

*Feb  4 03:26:20.623: Date:Thu, 17 May 2007 15:49:57 GMT

*Feb  4 03:26:20.623: Content-Type:text/xml;charset=ISO-8859-1

*Feb  4 03:26:20.623: Connection:close

*Feb  4 03:26:20.623: Set-Cookie:JSESSIONID=NULL; Expires=Thu, 01-Jan-1970 00:00:10 GMT;

Path=/CVP

*Feb  4 03:26:20.623: headers:

*Feb  4 03:26:20.623: HTTP/1.1 200 OK

Server: Apache-Coyote/1.1

Set-Cookie: JSESSIONID=NULL; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/CVP

Content-Type: text/xml;charset=ISO-8859-1

Date: Thu, 17 May 2007 15:49:57 GMT

Connection: close

*Feb  4 03:26:20.627: body:

*Feb  4 03:26:20.627: <?xml version="1.0" encoding="UTF-8"?>

<vxml version="2.0" xml:lang="en-us">

<catch event="vxml.session.error">

<exit />

</catch>

<catch event="telephone.disconnect.hangup">

<exit />

</catch>

<catch event="telephone.disconnect">

<exit />

</catch>

<catch event="error.unsupported.object">

<exit />

</catch>

<catch event="error.unsupported.language">

<exit />

</catch>

<catch event="error.unsupported.format">

<exit />

</catch>

<catch event="error.unsupported.element">

<exit />

</catch>

<catch event="error.unsupported.builtin">

<exit />

</catch>

<catch event="error.unsupported">

<exit />

</catch>

<catch event="error.semantic">

<exit />

</catch>

<catch event="error.noresource">

<exit />

</catch>

<catch event="error.noauthorization">

<exit />

</catch>

<catch event="error.eventhandler.notfound">

<exit />

</catch>

<catch event="error.connection.noroute">

<exit />

</catch>

<catch event="error.connection.noresource">

<exit />

</catch>

<catch event="error.connection.nolicense">

<exit />

</catch>

<catch event="error.connection.noauthorization">

<exit />

</catch>

<catch event="error.connection.baddestination">

<exit />

</catch>

<catch event="error.condition.baddestination">

<exit />

</catch>

<catch event="error.com.cisco.media.resource.unavailable">

<exit />

</catch>

<catch event="error.com.cisco.handoff.failure">

<exit />

</catch>

<catch event="error.com.cisco.callhandoff.failure">

<exit />

</catch>

<catch event="error.com.cisco.aaa.authorize.failure">

<exit />

</catch>

<catch event="error.com.cisco.aaa.authenticate.failure">

<exit />

</catch>

<catch event="error.badfetch.https">

<exit />

</catch>

<catch event="error.badfetch.http">

<exit />

</catch>

<catch event="error.badfetch">

<exit />

</catch>

<catch event="error">

<exit />

</catch>

<catch event="disconnect.com.cisco.handoff">

<exit />

</catch>

<catch event="connection.disconnect.hangup">

<exit />

</catch>

<catch event="connection.disconnect">

<exit />

</catch>

<form>

<block>

<exit />

</block>

</form>

</vxml>

O gateway encerra o aplicativo VXML

*Feb  4 03:26:28.803: //63/972590A48011/VXML:/vxml_vapp_terminate:

vapp_status=0 ref_count 0

*Feb  4 03:26:28.803: //63//AFW_:/vapp_terminate:

*Feb  4 03:26:28.803: //63//AFW_:/vapp_session_exit_event_name: Exit Event vxml.session.complete

*Feb  4 03:26:28.803: //63//AFW_:/AFW_M_VxmlModule_Terminate:

*Feb  4 03:26:28.803: //63//AFW_:/vapp_checksessionstate:

*Feb  4 03:26:28.803: //63//AFW_:/vapp_checkifdone: Object: 1, Leg: 1

*Feb  4 03:26:28.803: //63/972590A48011/VXML:/pop_exec_stack:

*Feb  4 03:26:28.803: pop_exec_stack: sidp->vxmlp->urip=http://172.18.110.75:7000/CVP/Server

*Feb  4 03:26:28.803: //63/972590A48011/VXML:/vxml_leave_scope:

scope=application

*Feb  4 03:26:28.803: vxml_tree_delete:mem_mgr_mempool_free: mem_refcnt(6848EE98)=

0 - mempool cleanup

*Feb  4 03:26:28.803: vxml_tree_delete:mem_mgr_mempool_free: mem_refcnt(6848CD00)=

0 - mempool cleanupnls_mem_free

*Feb  4 03:26:28.803: nls_mem_free:mem_mgr_mempool_free: mem_refcnt(67651498)=

0 - mempool cleanup

*Feb  4 03:26:28.803: //63/972590A48011/VXML:/vxml_session_delete:

*Feb  4 03:26:28.803: vxml_session_delete:mem_mgr_mempool_free: mem_refcnt(6848CD54)=

0 - mempool cleanup

*Feb  4 03:26:28.803: //63//AFW_:/vapp_checksessionstate:

*Feb  4 03:26:28.803: //63//AFW_:/vapp_checkifdone: Object: 0, Leg: 0

*Feb  4 03:26:28.807: //63/972590A48011/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Feb  4 03:26:28.807: //63/972590A48011/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

O gateway desconecta a chamada no lado ISDN

*Feb  4 03:26:28.807: ISDN Se3/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x8099

Cause i = 0x8090 - Normal call clearing

*Feb  4 03:26:28.819: ISDN Se3/0:23 Q931: RX <- RELEASE pd = 8  callref = 0x0099

*Feb  4 03:26:28.819: ISDN Se3/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x8099

O gateway desconecta a sessão RTSP com o servidor ASR

*Feb  4 03:26:28.823: //-1//RTSP:/rtsplib_send_teardown:

*Feb  4 03:26:28.823: ########################################

*Feb  4 03:26:28.823: Request

*Feb  4 03:26:28.823: TEARDOWN rtsp://10.86.177.39/recognizer RTSP/1.0

CSeq:  62

Session: 27b1560a_00000748_464c95e8_000b_0000

*Feb  4 03:26:28.975: //-1//RTSP:/rtsp_process_single_svr_resp:

*Feb  4 03:26:28.975: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 62

Session: 27b1560a_00000748_464c95e8_000b_0000

O gateway desconecta a sessão RTSP com o servidor TTS

*Feb  4 03:26:28.823: //-1//RTSP:/rtsp_partial_socket_send:

*Feb  4 03:26:28.823: rtsp_partial_socket_send: (fd:0 len:111) 400 bytes of data:

TEARDOWN rtsp://10.86.177.39/synthesizer RTSP/1.0

CSeq:  63

Session: 27b1560a_00000748_464c95e8_000b_0000

*Feb  4 03:26:28.979: rtsp_process_single_svr_resp: 400 bytes of data:

RTSP/1.0 200 OK

CSeq: 63

Session: 27b1560a_00000748_464c95e8_000b_0000

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