Introdução
Este documento descreve como redefinir os dispositivos de hardware Cisco Secure Email Gateway (SEG) ou Secure Web Appliance (SWA), se você usar o método de autenticação enablediag.
Pré-requisitos
Componentes Utilizados
- SEG AsyncOS 14.2.2 ou versões posteriores
- SWA AsyncOS 14.5.1-008 ou versões posteriores
As informações neste documento foram criadas a partir de dispositivos em um ambiente de laboratório específico. Todos os dispositivos utilizados neste documento foram iniciados com uma configuração (padrão) inicial. Se a rede estiver ativa, certifique-se de que você entenda o impacto potencial de qualquer comando.
Problema
O SEG/SWA fica inacessível por meio da WebUI ou da rede se uma atualização falhar ou os serviços forem corrompidos, o que deixa uma RMA como a única opção. O novo recurso no SEG/SWA permite uma redefinição completa do dispositivo para as configurações de fábrica e isso evita a necessidade de RMA do dispositivo.
Solução
SEG/SWA e senha de admin em mãos, acesse o dispositivo através do console ou da sessão do terminal ethernet.
Nome de usuário: enablediag
senha: a senha admin
Os comandos disponíveis incluem a nova opção, resetappliance
A opção resetappliance produz uma lista de opções de versão anterior para seleção.
Depois de selecionado, o equipamento limpa todas as configurações para o padrão do sistema, incluindo a remoção das configurações ip da rede.
O resultado final produz um SEG/SWA limpo e não configurado, pronto para configuração.
Conclua o exemplo de saída do processo resetappliance.
login: enablediag
enablediag@ironport.example.com's password:
AsyncOS 14.2.2 for Cisco C395 build 004
Welcome to the Cisco C395 Email Security Appliance
Available Commands:
help -- View this text.
quit -- Log out.
service -- Enable or disable access to the service system.
network -- Perform emergency configuration of the diagnostic network interface.
clearnet -- Resets configuration of the diagnostic network interface.
ssh -- Configure emergency SSH daemon on the diagnostic network interface.
clearssh -- Stop emergency SSH daemon on the diagnostic network interface.
tunnel -- Start up tech support tunnel to IronPort.
print -- Print status of the diagnostic network interface.
resetappliance -- Reset appliance reverts the appliance to chosen build with factory default settings with default IP. No network configuration would be preserved.
reboot -- Reboot the appliance.
S/N E8888888890-WZP2000000P
Service Access currently disabled.
ironport.example.com> resetappliance
This command will revert the appliance to a previous version of AsyncOS.
Warning: Reverting the appliance is extremely destructive.
The following data will be destroyed in the process and should be backed up:
- current system configuration file
- all log files
- all reporting data (including saved scheduled and archived reports)
- any custom end user notification pages
- current network settings
Reverting the device will cause a reboot to take place.
After rebooting, the appliance reinitializes itself and reboots
again to the desired version, with default system configuration.
Would you like to continue [Y/N]?
y
Are you sure you want to continue [Y/N] ?
y
This command will revert the appliance to a previous version of AsyncOS.
WARNING: Reverting the appliance is extremely destructive.
The following data will be destroyed in the process:
- all configuration settings (including listeners)
- all log files
- all databases (including messages in Virus Outbreak and Policy quarantines)
- all reporting data (including saved scheduled reports)
- all message tracking data
- all IronPort Spam Quarantine message and end-user safelist/blocklist data
Before running this command, be sure you have:
- saved the configuration file of this appliance (with passwords unmasked)
- exported the IronPort Spam Quarantine safelist/blocklist database
to another machine (if applicable)
- waited for the mail queue to empty
Reverting the device causes an immediate reboot to take place.
After rebooting, the appliance reinitializes itself and reboots
again to the desired version.
Available versions
=================
1. 13.5.3-010
2. 13.5.4-038
3. 14.2.2-004
Please select an AsyncOS version [2]: 3
Do you want to continue? [N]> y
Are you sure you want to continue? [N]> y
You have selected "14.2.2-004".
mv: rename /data/pub/configuration/revert_netconfigwith_v6.xml to /data/pub/configuration/revert_netconfig.xml: No such file or directory
Reverting to "shipping" preconfigure install mode.
ls: /data/db/features/*.revert: No such file or directory
AsyncOS Amnesiac (cuau0)
login: admin
admin@ironport.example.com's password:
AsyncOS 14.2.2 for Cisco C395 build 004
Welcome to the Cisco C395 Email Security Appliance
NOTE: This session will expire if left idle for 30 minutes. Any uncommitted
configuration changes will be lost. Commit the configuration changes as soon
as they are made.
Warning!
You are currently using a demonstration certificate(Cisco ESA Certificate)
which is not secure and is not recommended for general use. Create or import
a certificate using the certconfig > CERTIFICATE option.
The features/services that are currently using the demonstration certificate
are:
default destination controls entry, LDAPS
Please run "systemsetup" or "sethostname" then "commit" before sending mail.
ironport.example.com>
Informações Relacionadas
Feedback