A better Cisco for You
The future of your Cisco experience is ready for take off. And it begins with your participation in LabX, our creative and collaborative approach to improving how Cisco serves our customers.
Putting the Customer First.
You’re an integral part of Cisco, and we want to listen to you every step of the way. So we brought our physical LabX experience online. Presenting an ongoing interactive series of studies that help us understand your needs, make positive changes and deliver a better Cisco experience.
Go on and give it a shot.
Start with one study. It’ll only take a few minutes of your time and best of all, you’ll see how your feedback will help drive change at Cisco.
Here’s what’s in it for you.
Influence the Cisco experience
Know your opinion is being heard
See your ideas come to life
Win fun prizes!
Meet the LabX Team
New Experiences Director
I thrive on the latest technology (mostly taught to me by my kids). I’m a storyteller at heart and currently manage a team focused on bringing digital innovation to Cisco I can’t wait to hear what you all have to say and will always do what’s right for you – Even if it means breaking a few rules or starting from scratch again.
Senior New Experiences Manager
As part of the New Experiences team, I strive to create the best possible customer experience for you. I look forward to hearing about your perceptions and pain points – and understanding what you care about – so we can improve your Cisco experience.
Research & Experience Manager
I co-founded LabX (then CX Lab) in 2015 at Cisco Live San Diego. Since then, I’ve been spending time connecting with all of you and experimenting on new prototypes built from your feedback. I’m excited to hear what else you have to say and about helping to change your experience at Cisco for the better!
LabX Experience & Project Manager
I joined the New Experiences team at Cisco to make an impact on the customer experience. Cisco has loyal customers and I believe we can show our loyalty to them by listening and taking action. I’m thrilled to help drive the experiments you’ll participate in!