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Inside the Technical Assistance Center: The TAC Experience on TechWiseTV

Every day, hundreds of Cisco customers seek out the expertise and deep experience of Cisco Technical Assistance Center engineers.

Now we invite you to join Robb Boyd, Jimmy Ray Purser, and their panel of guest engineers for a rare, behind-the-scenes look at the TAC, as well as your chance to meet the extraordinary support team that’s taking solution service to a entirely new level.

Get a personal tour of the TAC facility with Cisco vice president of Technical Support and learn how to get the most out of your own interactions with this extraordinary service resource.

An Inside Look at the Cisco TAC

Meet the engineers who provide next-level support for Cisco customers.