Learning
Enabling end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for utilities: What can we help you solve today?
- Grid security
- Connected substation
- Distribution grid management
- Workforce enablement
- Explore the use cases
- Explore the architectures
- __________
-
Grid security
-
Connected substation
-
Distribution grid management
-
Workforce enablement
Cybersecurity
Protect your data and operational infrastructure with defense in depth--spanning both enterprise and utility operations. Insure data privacy while maintaining operational reliability and uptime, by providing cyber threat protection, detection and remediation.
Case studies
BC HydroSDEE Muntenia Nord
Turku Energia
Business overview
-
Industry drivers
- Mitigate cyber risk; improve cyber risk protection
- Protect network/grid
- Protect employees and customers
- Protect partners
- Protect local communities/environment
- Modernize the grid without compromising cybersecurity
- Meet regulatory requirements and achieve compliance mandates
-
Business needs
- Improve reliability and safety of the electric transmission and distribution grid via connected assets while mitigating the inherent accompanying cybersecurity risk
-
Capabilities
- Enforce cybersecurity perimeters and access control, and monitor/report incidents
- Secure automation and control
- Real-time data and analytics for threat defense
- Remote IOT and sensor-based monitoring
- Improve security incident response time
-
Business outcomes
- Improved infrastructure, better management, and incident cost avoidance
- Reduce integration and deployment cost/risk
- Maintain reliability performance (SAIDI, SAIFI, CAIDI)
- Operate safely, reliably, and efficiently
-
Stakeholders
- CISO
- Corporate risk
- Substation engineering
- OT telecom
Technical overview
OT Asset Vulnerability Management Demo
See how enabling secure access to electric utilities provides critical visibility into grid operations and limits the impact of identified vulnerabilities.
Cisco products
| Component | |
|---|---|
|
Industrial DMZ |
Access control lists (ACLs) Intrusion detection systems (IDS) and intrusion prevention systems (IPS) VPN services Portal and remote desktop services Application and data mirrors |
|
Manufacturing zone (plant wide) |
Authentication, authorization, and accounting (AAA) identity services Network management Anomaly detection Plant-wide services Traffic enforcement (plant to IDMZ, north/south) Asset inventory and security |
|
Area zone |
Quality of Service (prioritization, SGT Exchange Protocol, NetFlow) |
|
Inter-cell zone |
Industrial Security Appliance (ISA) 3000 Industrial deep packet inspection (DPI) Stateful firewall and intrusion prevention system (IPS) Hardware bypass |
|
Cell zone |
PoE/PoE+ Layer 2 Network Address Translation (NAT) 802.1X MAC Authentication Bypass (MAB) Quality of Service marking NetFlow TrustSec tagging Edge compute |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Substation automation
Provide secure, reliable substation networking to support substation automation, monitoring and security.
Case studies
Great River EnergySDEE Muntenia Nord
Business overview
-
Industry drivers
- Incorporation of distributed alternative energy sources
- Replacement of aging power delivery infrastructure to meet demand
- Modernization and installation of smart grids to improve reliability and efficiency
-
Business needs
- Comply with industry standards and regulations--IEC-61850, NERC/CIP, and other country/region standards
- Improve operations and maintenance
- Increase system and staff efficiencies
- Leverage and defer major capital investments
-
Capabilities
- Enable remote control diagnostics and predictive maintenance
- Enable physical monitoring of substations
- Maintain strong regulatory compliance
- Provide secure communication to substations
- Substation ruggedized hardware to meet reliability standards
-
Business outcomes
- Avoid unplanned downtime and the corresponding power delivery interruption
- Improve grid reliability resulting in reduced opex and improved revenues
- Prolong the useful life of costly capital assets such as transformers in step down substations
-
Stakeholders
- Substation engineering
- OT telecom
- Telecomm engineering
- Protection engineering
- Distribution engineering
- Control systems engineering
- CISO
- Security department
- Grid planning personnel
- Corporate risk
Technical overview
OT Asset Vulnerability Management Demo
See how enabling secure access to electric utilities provides critical visibility into grid operations and limits the impact of identified vulnerabilities.
Cisco products
| Component | |
|---|---|
|
Routing |
Connected Grid Router (CGR) 2010 Industrial Router (IR) Portfolio |
|
Switching |
Industrial Ethernet (IE) Switches Portfolio |
|
Wireless |
Catalyst IW6300 Heavy Duty Series Access Points Aironet 1552 Outdoor Access Point and Industrial Wireless portfolio Wireless LAN Controller (WLC) |
|
Network management |
IoT Field Network Director (FND) |
|
Security |
Industrial Security Appliance (ISA) 55xx Industrial Security Appliance (ISA) 3000 |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Utility WAN
Enable highly reliable and secure substation IP connectivity via both private high-speed WAN and public carrier circuits.
Case studies
Ergon EnergyProvincial Electricity Authority (PEA)
Business overview
-
Industry drivers
- Safe, reliable, and efficient power delivery
- Maximize power generation and delivery
- Avoid worker injury and minimize property damage
- SONET and TDM discontinuance
-
Business needs
- Improve teleprotection schemes
- Technology modernization
- Growing distribution grid administration
- System reliability
- Improve real-time monitoring, analytics, and automation
-
Capabilities
- Packet network with advanced virtualization
- Hardened equipment for electric grid environment
- NERC/CIP compliance
- Agility: Enable new distribution grid applications
-
Business outcomes
- Lower cost of OT/WAN
- Improved business function reliability
- Regulatory compliance
- Minimize cyber risk
-
Stakeholders
- Telecomm engineering
- Protection engineering
- Control systems engineering
- Metering personnel
- Security department
Technical overview
OT Asset Vulnerability Management Demo
See how enabling secure access to electric utilities provides critical visibility into grid operations and limits the impact of identified vulnerabilities.
Cisco products
| Component | |
|---|---|
|
Routing |
Connected Grid Router (CGR) 2010 Aggregation Services Router (ASR) 900 Industrial Router (IR) Portfolio |
|
Switching |
Industrial Ethernet (IE) Switches Portfolio Connected Grid Switch (CGS) 2520 |
|
Wireless |
Catalyst IW6300 Heavy Duty Series Access Points Industrial Wireless 3700 Series Access Points Aironet 1500 Series Access Points |
|
Security |
Industrial Security Appliance (ISA) 3000 |
|
Key enabling technologies |
Multiprotocol Label Switching (MPLS) and segment routing |
|
Network orchestration |
Network Services Orchestrator (NSO) |
|
WAN modeling |
WAN Automation Engine |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Volt/VAR optimization (VVO)
Manage voltage levels and power quality (VAR) throughout your power distribution systems.
Case study
BC HydroBusiness overview
-
Industry drivers
- Incorporation of distributed energy renewable systems
- Reduce technical losses
- Improve reliability of distribution grid
-
Business needs
- Asset monitoring
- Measure, comply, and report on industry standards
- Avoid regulatory compliance fines
- Improve margin and reduce opex
- Improve customer experience
-
Capabilities
- TDM capabilities
- Zero touch deployment
- More dense cap-bank and voltage regulator placement
- Incorporation of third-party volt/VAR devices
- More frequent VVO measurement and control
- Secure connections
-
Business outcomes
- Improved safety for grid infrastructure
- Integrated grid planning
- Real-time monitoring and analytics
- Regulatory compliance
- Higher margins in reduced opex
-
Stakeholders
- Telecomm engineering
- Distribution engineering
- Grid planning personnel
- Third-party enhanced service providers
- Independent power producers
- Aggregators
Technical overview
Cisco products
| Component | |
|---|---|
|
Routing |
Industrial Router (IR) 1101 Industrial Router (IR) 800 Industrial Router (IR) 500 |
|
Wireless |
LTE and Wi-SUN mesh backhaul |
|
Network management |
Field Network Director (FND) |
|
Traffic segregation |
Dynamic Multipoint VPN |
|
Firewall |
Adaptive Security Appliance (ASA) and iOS |
|
Encryption |
IPsec and Advanced Encryption Standard (AES) 256 |
|
User and device authentication and profiling |
Identity Services Engine (ISE) |
|
Security management |
FireSIGHT Management Center |
|
Domain name services (DNS) |
Umbrella |
|
Visibility and analysis |
NetFlow Stealthwatch |
|
Real-time threat identification |
Talos Threat Intelligence |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Fault location, isolation, and service restoration
Automate power restoration with FLISR technologies to reduce both the impact and length of power interruptions.
Case study
BC HydroBusiness overview
-
Industry drivers
- Improved reliability from fewer and shorter interruptions
- Improve efficiency by reducing technical and nontechnical losses due to natural disasters and other events
- Maintain acceptable voltage levels along the distribution feeder
-
Business needs
- Restore power to disabled circuit/customers quickly
- Avoid regulator fines for prolonged outages
- Minimize interruptions of power to customers
-
Capabilities
- Improve the reliability by “localizing” outages
- Locate, isolate, reconfigure, and restore power to healthy sections of a circuit
- Create secure, highly-reliable communications to FLISR infrastructure to ensure FLISR application uptime is maximized
-
Business outcomes
- Improve outage restoration times
- Improve revenue via customer uptime
- Optimize SAIFI scores to avoid financial penalties and assure rate relief return
-
Stakeholders
- Distribution engineering
- OT telecom
- Telecomm engineering
- Protection engineering
- Control systems engineering
- CISO
- Security department
- Grid planning personnel
- Corporate risk
Technical overview
Cisco products
| Component | Cisco Mesh | LTE |
|---|---|---|
|
Routing/wireless |
Connected Grid Router (CGR) 1240 Connected Grid Router (CGR) 1120 Industrial Router (IR) 5xx |
Industrial Router (IR) 8x9 |
|
WAN |
Dynamic Multipoint VPN (DMVPN) |
|
|
Switching |
|
|
|
Network performance |
Field Network Director (FND) |
Field Network Director (FND) / Gateway Management Module (GMM) |
|
Application performance |
||
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
|
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Advanced metering infrastructure (AMI)
Enable meter reads, power quality sensing and customer load profiles through automated two-way communication.
Case study
BC HydroBusiness overview
-
Industry drivers
- Reduction of opex
- Enable distributed energy resources
- Determine consumer behavior to gain insight into planning
- Accordance with DoE policy for demand response
- National metering standard requires utility companies to provide time-based rates
-
Business needs
- Provide better customer service as a competitive advantage
- Insight into customer usage to determine demand
- Time-of-day billing to drive peak load shedding
-
Capabilities
- Automate existing manual processes
- Reduce operational costs
- Improve data quality
- Accurately size new transformers and circuits to match peak load conditions based on data provided
- Detect outages more quickly
- Prevent “theft” by identifying strange usage patterns
-
Business outcomes
- Improved customer service
- Regulatory compliance
- Peak load shedding
- Outage detection and prevention to improve grid reliability
- Shortens billing process
-
Stakeholders
- Metering personnel
- Distribution engineering
- Telecomm engineering
- Control systems engineering
- Security department
- Grid planning personnel
- Independent power producers
- CISO
- Corporate risk
- OT telecom
Technical overview
Cisco products
| Component | |
|---|---|
|
Routing |
|
|
Switching |
|
|
Wireless |
Connected Grid Router (CGR) 1240 Connected Grid Router (CGR) 1120 Industrial Router (IR) 5xx |
|
WAN |
Dynamic Multipoint VPN (DMVPN) |
|
Network performance |
Field Network Director (FND) |
|
Application performance |
|
|
Meter data management |
Electric and gas metering partners |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Workforce continuity
Enable the plant and field workforce to connect and collaborate with dispersed teams and maintain critical visibility into production operations through secure access.
Business overview
-
Industry drivers
- Ability to maintain operations when a standard working environment is impossible
- Enhanced communications across multi-functional teams at different locations
- Ensure employee safety by keeping employees off-site during dangerous incidents
- Internal and external operational staff required to work remotely/off-site
-
Business needs
- Maintain grid operations during times of crisis or catastrophic incident
- Equipment visibility and/or utilization from off-site location
- Employee and contractor safety and risk management
- Sustain industrial operations and business continuity, including monitoring, control, and problem resolution
-
Capabilities
- Provide secure collaboration tools and the required plant and field networks to enable workers to continue to work efficiently
- Enhanced communications across multi-functional teams at different locations--wherever they are--for sharing information and communicating over voice and video
- Remote, secure connectivity into the operational domain
-
Business outcomes
- Limited interruption to worker and machine productivity
- Resource optimization and faster time to resolution; remote expert decision support
- Reduced costs associated with returning to full functionality
- Business continuity and incident response during abnormal operating conditions
-
Stakeholders
- VP of grid operations
- CIO
- CISO
- Engineering director
- Control engineer
- Fleet manager
- HR personnel
- Reliability manager
- SCADA engineer
- Protection engineer
- Enterprise architect
Technical overview
Cisco validated designs
Cisco products
| Component | Cisco |
|---|---|
|
Routing |
Integrated Services Router (ISR) Industrial Router (IR) 829 SD-WAN |
|
Switching |
Industrial Ethernet (IE) Switches Portfolio |
|
Wireless |
Catalyst IW6300 Heavy Duty Series Access Points Aironet 1552 Outdoor Access Point and Industrial Wireless portfolio Wireless LAN Controller (WLC) |
|
Video |
Meraki Video (MV) Cameras |
|
Security |
Advanced Malware Protection (AMP) for Endpoints Duo multi-factor authentication Identity Services Engine (ISE) Security Connector (CSC) for iOS |
|
Location-based services |
Cisco DNA Spaces |
|
Collaboration |
Webex Teams |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Mobile worker
Enable remote field workers with secure connectivity to access operational and line of business applications.
Business overview
-
Industry drivers
- Efficient operations to lower operating costs and maintain a productive working environment
- Optimized operations to drive excellence and create a competitive differentiation
- Employee safety and security improvements
- Productivity enhancements
- Diminishing field resources in workforce; reduced expertise
-
Business needs
- Increase grid reliability and human safety
- Increase time on tools
- Location awareness
- Safety and security
- Modernize communications
-
Capabilities
- Improved speed and accuracy to resolve issue in the field
- Immediate access to expertise and knowledge
- Remote troubleshooting and best practice sharing
- Enhanced communications across multi-functional teams at different locations
- Traceable sharing real-time video and photos for training and audit
-
Business outcomes
- Reduced costs associated with turnaround
- Resource optimization and faster time to resolution; remote expert decision support
- Improved employee and contractor safety and risk management
- Field worker productivity and efficiencies
-
Stakeholders
- Environmental health and safety team
- Reliability manager
- HR
- Distribution leadership
Technical overview
Cisco products
| Component | |
|---|---|
|
Routing |
Industrial Router (IR) 829 |
|
Switching |
Industrial Ethernet (IE) 3000 Series Switches |
|
Wireless |
Catalyst IW6300 Heavy Duty Series Access Points Industrial Wireless 3700 Series Access Points Aironet 1500 Series Access Points |
|
Communication |
Unified Communications IP Interoperability and Collaboration System (IPICS) |
|
Collaboration |
Webex Meetings Webex Teams |
|
Endpoints |
Mobile device manufacturers |
|
Dashboard, analytics, and location awareness |
IoT networking partner software |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Mobile access
Provide secure collaboration tools so workers can share data and collaborate over voice and video, to facilitate more timely execution of their field responsibilities.
Business overview
-
Industry drivers
- Lack of skilled labor and quality experts
- Aging workforce that is quickly reaching retirement age
- Opex reduction
- Worker productivity
-
Business needs
- Robust collaboration with field workers and their assets with remote experts
- Maximize human safety
- Maximize field workforce efficiency resulting in reduced opex and improved restoration times
- Fleet optimization
-
Capabilities
- Data uploaded in seconds with LTE
- Handles multiple wireless laptops, smartphones, and tablets simultaneously
- Machine-to-machine communications for background and next-step tasks while field crews are working
-
Business outcomes
- Faster issue resolution/utilization with visual collaboration between sites and engineers
- Improvements in provisioning and clearance time
- Improvement in training effectiveness using collaboration technologies
-
Stakeholders
- Fleet management
- Human resources
- Worker of the future
- Control systems engineering
- Security department
- Telecomm engineering
- Distribution engineering
- Grid planning personnel
- CISO
- Corporate risk
- Substation engineering
Technical overview
Cisco products
| Component | |
|---|---|
|
IoT routing |
Industrial Router (IR) 829 |
|
IoT wireless |
Catalyst IW6300 Heavy Duty Series Access Points Industrial Wireless 3700 Series Access Points Aironet 1572 Access Point |
|
Edge application platform |
IOx |
|
IoT gateway management |
Kinetic Gateway Management Module (GMM) |
|
IoT application management |
|
|
Collaboration |
Webex Teams |
|
Edge intelligence |
IC3000 Industrial Compute Gateway Industrial Router (IR) 1101 Industrial Router (IR) 829 Catalyst Industrial Ethernet 3400 Rugged Series Switch |
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
No filter appliedUtilities architecture
- Contact Cisco
-
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