Learning
Enabling end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for healthcare: What can we help you solve today?
- Expand care access
- Data-driven care delivery
- Security, privacy, and compliance
- Transform facilities
- Business continuity
- Explore the use cases
- Explore the architectures
- __________
-
Expand care access
-
Data-driven care delivery
-
Security, privacy, and compliance
-
Transform facilities
-
Business continuity
Mobile experiences
Make it easier for patients to find what they need, get where they’re going, and check in easily with wayfinding and digital intake on their own devices.
Case study
Georgetown University HospitalBusiness overview
-
Industry drivers
- Consumerism in healthcare continues to grow
- Health systems need to retain patients by creating a personalized digital experience
- Demand for real-time feedback is increasing at each point in the patient journey (text, kiosk, survey)
- Use of “x” experience data and “o” operational data and metrics
- Increase in the number of chief experience officers
-
Business needs
- Deliver mobile-enhanced navigational tools
- Deliver a mobile, digital intake platform to the enterprise
- Improve patient engagement and experience scores (HCAHPS)
- Enhance revenue and reimbursement
- Personalize retail pharmacy and other spaces in healthcare facilities
- Business visibility; process automation and optimization
-
Capabilities
- Patient navigation and blue dot turn capabilities
- Enterprise maps with edit capabilities
- Appointment reminders (SMS) and mobile patient check-in
- Proximity actions, alerts, marketing, and other location-based services
- Application SDK and APIs (EHR portals)
- Digital patient data collection and payment platform
- Intake forms, surveys, questionnaires, e-consent forms, and educational content can be sent via email, text, or through the patient portal
- Application integration via HL7 messages or web services with APIs (i.e., EHR and practice management)
- Guest wireless, reporting, and analytics on user traffic, dwell times, and behaviors
-
Business outcomes
- Reduce patient and visitor anxiety and time navigating to unknown locations
- Increase on-time appointments
- Improve patient flow and throughput
- Reduce “no-shows”
- Improve completion rate among patients that receive their forms prior to their visit
- Improve patient satisfaction scores (HCAHPS)
- Reduce staff time spent to provide directions and administrative tasks at check-in
- Improve healthcare provider revenue through personalized marketing and messaging
- Improve revenue capacity through enhanced patient throughput
-
Stakeholders
- Chief experience officer
- Chief digital strategy officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
Technical overview
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Catalyst 9300 Series Switches |
Meraki MS390 Series Switches |
|
Mobility wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controllers |
Catalyst 9800 Series Wireless Controller |
Meraki Dashboard |
|
Management and automation |
Cisco DNA Center |
|
|
Security edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela Secure Firewall |
Meraki MX Cloud Managed Security Portfolio |
|
Security Special offers below |
Duo multi-factor authentication Identity Services Engine (ISE) Secure Endpoint Umbrella |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Patient access and outreach
Improve patient and clinician communication--including scheduling, virtual triage, and care coordination--across any communication channel outside the hospital or clinic.
Case studies
Be the MatchThe Brooklyn Hospital Center
Lifeline Australia
Turning Point Health and Social Care Services
Business overview
-
Industry drivers
- Patients demand virtual interaction to speed access to care and reduce infection risks
- Chronic care cases continue to rise across the globe, requiring more frequent medical care
- Patients are using chatbots, patient portals, and virtual triage encounters for care delivery
- Mobile-first is the consumer preference
-
Business needs
- Improve care coordination and patient experience across the continuum
- Enable a proactive approach to chronic care patient engagement
- On-demand surge capabilities for remote contact center agents to enable emergency virtual triage response
- EMR contextual integration for higher first-call resolution metrics
- Voice, email, and chat (omnichannel) in a seamless agent experience
-
Capabilities
- Secure, flexible, and EMR-integrated agent experience across any channel
- Escalation to video on demand
- Virtual triage center for emergency response
- Automated patient identification and verification
- Enable proactive outbound engagement through appointment reminders and waitlist notification
- Virtual coaching capabilities for targeted population segments
-
Business outcomes
- Increase efficiency of patient interactions
- Increase probability of patient engagement by communicating in their channel of choice
- Increase patient loyalty
- More contextual information available to the agent during the call
- Allow clinical staff to focus on care delivery
- Improve physician and specialist productivity
-
Stakeholders
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief administrative officer
- Chief operating officer
- VP of ambulatory care
- VP of population health
- VP of specialty care management
- Director of chronic care
Technical overview
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
Aironet 4800 Series Access Points Aironet 3800 Series Access Points Aironet 2800 Series Access Points Aironet 1800 Series Access Points |
Meraki MR53 Access Point Meraki MR52 Access Point Meraki MR42 Access Point Meraki MR33 Access Point Meraki MR30H Access Point |
|
SD-WAN |
Meraki MX Cloud Managed Security Portfolio |
|
|
Collaboration Special offers below |
Unified Communications Manager Contact Center X/E Webex app Webex Contact Center Webex Contact Center Enterprise Webex Experience Management Webex Integrations |
|
|
Collaboration endpoints |
Jabber Webex Room Kit Series Webex Board Series Webex Desk Series Webex Room Phone 7800/8800 Series IP Phones Headset 700 Series Headset 500 Series |
|
|
Application experience |
Cisco DNA Assurance Cisco DNA Spaces |
|
|
Integration services |
DevNet |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Telehealth and virtual visits
Virtual visits provide care at a distance through secure voice and video technology, improving patient access to care and clinician productivity for both inpatient and outpatient settings.
Case studies
Americas
Ava RoboticsECU School of Dental Medicine
Georgia Department of Public Health
Head & Neck Pathology Consultations
San Francisco Suicide Prevention
University Hospitals Rainbow Babies & Children's Hospital
University of Maryland Medical System (UMMS)
Asia
Siriraj HospitalEurope, Middle East, and Africa
MedibusUniversity Hospital Galway (UHG)
Business overview
-
Industry drivers
- Need to deliver care while addressing social distancing demands
- Chronic care continues to be delivered remotely
- Need to limit clinician exposure inside the hospital
- Adapting to changing consumer needs, demands, and expectations
- The physician shortage, particularly rural access to specialist care
-
Business needs
- Secure, dependable, high-quality video for both clinician-to-clinician and provider-to-patient consults
- Capability to integrate to SIP endpoints like telehealth carts and peripherals
- Workflow integration into the EMR for scheduling and billing
- Ability for patients to easily connect with their provider from anywhere on any device
- Make virtual care and communication feel like a face-to-face interaction
-
Capabilities
- Physicians can launch Webex video visits directly from within the EHR/EMR
- Scheduling and identity management are part of the EHR/EMR workflow
- One-to-one or multi-party visits to include all care team stakeholders
- Patients can launch Webex video visits from a browser or mobile device using the patient portal
- Enable telehealth visits across all inpatient and outpatient service lines (i.e., telestroke, primary care, behavioral health)
-
Business outcomes
- Improve staff workflow and efficiency
- Reduce geographic barriers to specialist consults
- Improve schedule density with less time waiting for patients to arrive
- Demonstrate commitment to patient well-being
- Reduce cost and time for patients
- Improve access to care with any credentialed provider, regardless of location
- Improve patient experience
-
Stakeholders
- Chief experience officer
- Chief marketing officer
- Chief information officer
- Chief technology officer
- Chief information security officer
- Chief operating officer
- Chief security officer
- Chief medical information officer
- Chief medical officer
- Chief nursing officer
- Chief nursing information officer
Technical overview
Telehealth and Virtual Visits Demo
See the variety of methods in which healthcare collaboration technology helps brings the patient closer to the provider, enhances experiences, and enables better outcomes.
Cisco products
| Component |
|---|
|
Webex Meetings |
|
Webex app |
|
Webex Room Kit Series |
|
Webex Board Series |
|
Webex Desk Series |
|
Webex Share |
|
Meeting Server |
|
Webex Edge (optional) |
|
Webex Integrations |
|
Webex Calling |
|
Duo multi-factor authentication |
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Remote patient observation
Improve inpatient clinical operational efficiencies and patient safety while reducing personal protective equipment (PPE) consumption.
Business overview
-
Industry drivers
- Scale complex and distributed care teams
- Growing workflow challenges, including nursing and physician shortage
- New care delivery models aided by digital technologies
- Demand for hospital rooms to serve as both isolation and acute care
- Increased focus on the patient quality of care
- Increased focus on clinician experience and clinical outcomes
-
Business needs
- Improve clinical experience
- Improve patient and clinician safety
- Drive clinical operational efficiencies
- Minimize use and consumption of personal protective equipment (PPE)
- Drive improved health outcomes
- Reduce costs
- Achieve Quadruple Aim
-
Capabilities
- Watch up to 16 patients on a video wall from a centralized location
- Camera video encryption while in motion and in transit
- Two-way communication between patient and provider when used with Cisco IP video phones
- Role-based access
- Supports both wired and wireless connections
- Cloud-based management and on-camera storage minimizes infrastructure and eases deployment
-
Business outcomes
- Increase staff and patient safety and satisfaction by reducing physical contact
- Reduce consumption of personal protective equipment (PPE)
- Improve the patient experience
- Influence HCAHPS scores
-
Stakeholders
- Chief operating officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- Chief information security officer
- Privacy/compliance/risk officer
Technical overview
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Transport connectivity |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela |
Meraki MX Cloud Managed Security Portfolio |
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Catalyst 9300 Series Switches |
Meraki MS390 Series Switches |
|
Collaboration endpoints |
Webex Room Kit Series |
Meraki Video (MV) Cameras |
|
Mobility wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controllers |
Catalyst 9800 Series Wireless Controller |
Meraki Dashboard |
|
Orchestration and automation |
Cisco DNA Center |
|
|
Security Special offers below |
Duo multi-factor authentication Identity Services Engine (ISE) Secure Endpoint Umbrella |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Location services for clinical environments
Leverage location data to enable clinical operational efficiency, improve patient throughput capabilities, and monitor asset utilization.
Case studies
Renown HealthSTANLEY Healthcare
Business overview
-
Industry drivers
- Healthcare workflows are more and more complex
- Clinician workload rising due to nursing shortages
- Technology advancements in care delivery result in more medical devices to locate, maintain, and deploy
- Reimbursements are decreasing as the cost of delivering care is rising, putting pressure on margins
- Staff safety and emergency responses are increasing priorities for healthcare workers
-
Business needs
- Improve care delivery time and quickly locate medical equipment
- Map daily workflows to reduce excessive travel and improve clinician satisfaction
- Monitor patient flow
- Track usage, maintenance, and location of assets
- Help patients find staff and navigate the hospital
- Quickly find and communicate with healthcare staff during times of duress
-
Capabilities
- Visibility to the status and location of all assets
- Ability to visualize patient throughput and communicate to staff and family about procedure status
- Quickly respond to patient safety concerns by escalating to the care team member in closest proximity
- Data analytics on actual staff productivity by shift and by day
- Track compliance to hospital hand hygiene protocols
-
Business outcomes
- Reduce over-leasing or spending on medical equipment
- Increase on-time patient discharge
- Reduce patient elopement
- Increase infant security
- Increase hand hygiene and infection control
- Reduce cost of care
- Improve clinician experience
- Faster incident response
-
Stakeholders
- Chief operating officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Compliance officer
Technical overview
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Catalyst 9300 Series Switches |
Meraki MS390 Series Switches |
|
Mobility wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controllers |
Catalyst 9800 Series Wireless Controller |
Meraki Dashboard |
|
Management and automation |
Cisco DNA Center |
|
|
Security edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela Secure Firewall |
Meraki MX Cloud Managed Security Portfolio |
|
Security Special offers below |
Duo multi-factor authentication Identity Services Engine (ISE) Secure Endpoint Umbrella |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Clinical communications and collaboration
Strengthen your clinician and support team's ability to communicate and collaborate with everyone on the care team at all times, wherever they are.
Case study
Parkview Medical CenterBusiness overview
-
Industry drivers
- Regulatory compliance
- Critical results and alerts delivery
- Increase operational efficiency of the care team and supporting staff
- Workforce transformation driven by nursing shortages and physician specialty shortages
- Achieve Quadruple Aim
-
Business needs
- Consolidate secure messaging and voice platforms
- Shared use of a single mobile device for task automation
- Patient-specific context to enhance care team collaboration
- Secure PHI messaging of urgent, real-time patient data
- Secure management of devices and critical data
- Technology that achieves the Quadruple Aim
-
Capabilities
- Secure access to voice, text, and paging via mobile device
- Sharing of patient data for collaboration with the care team and support personnel
- Critical lab results and image sharing
- Rounding and care transitions
- Enable use of barcoded medication and blood product administration
- Clinical documentation
- Enable use of lab specimen collection and labeling
- Meet care protocols
-
Business outcomes
- Improve clinical workflows and staff productivity
- Better patient experience (HCAHPS)
- Strengthen quality of care; help reduce medical errors, time for shift transitions, and time to discharge
- Improve patient safety through care team communication
- Improve patient throughput (reduced LOS)
- Meet security and HIPAA compliance regulatory needs (at the messaging and device levels)
-
Stakeholders
- Chief operating officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- Chief information security officer
Technical overview
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
Aironet 4800 Series Access Points Aironet 3800 Series Access Points Aironet 2800 Series Access Points Aironet 1800 Series Access Points |
Meraki MR53 Access Point Meraki MR52 Access Point Meraki MR42 Access Point Meraki MR33 Access Point Meraki MR30H Access Point |
|
SD-WAN |
Meraki MX Cloud Managed Security Portfolio |
|
|
Collaboration Special offers below |
Unified Communications Manager Webex Meetings Webex app |
|
|
Location-based services |
Cisco DNA Spaces |
|
|
Application experience |
Cisco DNA Assurance Software Cisco DNA Spaces Secure Endpoint |
|
|
Integration services |
DevNet |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Medical device integration
Enable clinical distancing without sacrificing quality of care at scale by using Cisco’s secure network architecture and switches to aggregate and remotely view contextual patient data from bedside medical monitoring devices.
Business overview
-
Industry drivers
- Remote monitoring, virtual intensive care units (ICUs), and artificial intelligence (AI) are changing the way care is delivered
- The quantity of patient data available is too large to efficiently use for clinical care or process in the EMR
- Emergency departments are often over capacity
- Monitoring patients remotely hasn't been cost effective or technically feasible to date
-
Business needs
- Improve contextual information needed for patient care
- Improve access to physiologic waveform data from beside biomedical devices
- Meet demands for longitudinal patient health records
- Optimize the hospital network and reduce hardware at the bedside
- Securely scale medical device integration across the enterprise
-
Capabilities
- Connect medical devices from disparate vendors
- Securely enable the following:
- Real-time delivery of retrospective physiologic and EMR data to care teams remotely, on any web-enabled device
- Open access to aggregated data
- Remote monitoring and analytics with advanced EMR integration
- Automation and enhancement of documentation
- Analysis of patient vital history for longitudinal patient records
-
Business outcomes
- Enhance clinical surveillance and remote monitoring
- Help protect clinicians from exposure
- Securely manage patient data and isolate medical devices
- Reduce charting workload
- Accelerate patient-centered AI at scale
- Deliver patient-centered care
- Enable cost efficiency and drive revenue
-
Stakeholders
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing Information officer
- ICU department chairs
- ICU nurse managers
- Director of biomedical engineering
- Director of clinical engineering
- Director of innovation
- Director of quality
- Chief technology officer
- Chief innovation officer
Technical overview
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Transport connectivity |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela |
Meraki MX Cloud Managed Security Portfolio |
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Catalyst 9300 Series Switches |
Meraki MS390 Series Switches |
|
Transport in-room |
Catalyst 3560CX-8PT Switch |
Meraki MS120 Series Switches |
|
Mobility wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controllers |
Catalyst 9800 Series Wireless Controller |
Meraki Dashboard |
|
Management and automation |
Cisco DNA Center |
|
|
Security Special offers below |
Duo multi-factor authentication Identity Services Engine (ISE) Secure Endpoint Umbrella |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Medical device and IoT security
Design and build secure and segmented networks to better protect administrative and research networks, medical devices, guest wireless devices, and more from cybersecurity threats.
Case studies
Jersey Community HospitalKing Fahad Specialist Hospital
Business overview
-
Industry drivers
- Biomedical networks need to be segmented and secured
- Increased risk of medical device ransomware and security breaches
- Many BYOD devices on the network
- Devices are constantly moving inside a hospital
- The number of connected devices on a healthcare network is rising as more devices require network connectivity
-
Business needs
- Protect and prevent IoT device breaches across a broad spectrum of mobile, medical, and infrastructure endpoints
- Reduce the risk of system downtime due to security breaches
- Protect patient data by controlling access to EHR systems
-
Capabilities
- Quickly identify, isolate, and remediate cyber attacks
- Control access to patient data at the device, location, and user level to minimize risk
- Identify all endpoints on the network, categorize each to a security posture, and create profiles and policies by device type and vendor
- Analytics and clinical informed alerts enable IT to minimize security risks to the entire network while troubleshooting a known issue in an isolated segment
-
Business outcomes
- Improve patient safety
- Automate medical and IoT device tracking and inventory
- Monitor device utilization to optimize workflows, meet utilization demands, drive lifecycle management schedules, and project future capital expenditures
- Lower risk of medical record theft and fines for breaches
- Higher average network uptimes and reduced cost of unplanned downtime procedures
- Reduce risk associated with both medical and IoT devices
-
Stakeholders
- Chief executive officer
- Chief operating officer
- Chief security information officer
- Chief information officer
- Chief technology officer
- VP of biomedical engineering
- VP of clinical engineering
Technical overview
Cisco products
| Component | |
|---|---|
|
Fabric border and control plane |
Catalyst 9600 Series Switches Catalyst 9500 Series Switches Catalyst 9400 Series Switches Catalyst 6800 Series Switches Integrated Services Router (ISR) 4000 Aggregation Services Router (ASR) 1000-(X|HX) |
|
Fabric edge |
Catalyst 9400 Series Switches Catalyst 9300 Series Switches Catalyst 9200 Series Switches Catalyst 4500E Supervisor Engine 8-E/9-E Catalyst 3850 Series Switches Catalyst 3650 Series Switches |
|
SD-Access wireless |
Catalyst 9130 Series Access Points Catalyst 9120 Series Access Points Aironet 4800 Series Access Points Aironet 3800 Series Access Points Aironet 2800 Series Access Points Aironet 1800 Series Access Points Aironet Outdoor Access Point 1560 Aironet Outdoor Access Point 1540 |
|
SD-Access wireless controllers |
Catalyst 9800 Series Wireless Controller Wireless LAN Controller (WLC) 8540 Wireless LAN Controller (WLC) 5520 Wireless LAN Controller (WLC) 3504 |
|
Management and automation |
Cisco DNA Center |
|
Admission and identity |
Duo multi-factor authentication Identity Services Engine (ISE) |
|
Integration services |
DevNet |
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Healthcare cybersecurity
Block threats, contain intruders, and improve visibility to protect your systems and patient data from cyberattacks with an integrated, end-to-end security portfolio.
Case studies
Boston Medical CenterEwha Womans University Medical Center (EUMC)
NHS Greater Glasgow and Clyde
Norfolk and Suffolk NHS Foundation Trust
Business overview
-
Industry drivers
- Protect sought-after digital assets, intellectual property, financial information, and patient data
- Healthcare is a target and cyber attacks are on the rise
- Cost of healthcare breaches are high for the organization
-
Business needs
- Improve visibility and analysis to detect anomalies
- Scale network segmentation to confirm threats for both IoMT and IoT devices
- Enforce clinical policies with analytics
- Enable secure remote access for clinicians, administrative personnel, and business partners
- Reduce time to respond to security incidents
-
Capabilities
- Apply threat-centric visibility and control to your NGFW for protection at the perimeter
- Protect employees or guests, regardless of location or device
- Define and enforce group and device-based access policy for your network applications and medical devices
- Mitigate impact of ransom and phishing attacks as they occur
- Gain visibility into behavior from within the network via analytics
- Find, stop, and remove malicious content
- World-class threat intelligence services organization
-
Business outcomes
- Reduce cost to detect and respond to data breaches
- Lower risk of downtime
- Easily document and report compliance (HIPAA, FDA, GDPR, etc.)
-
Stakeholders
- Chief executive officer
- Chief financial officer
- Chief operating officer
- Chief security officer
- Chief information officer
Technical overview
Cisco products
| Component | |
|---|---|
|
Web reputation and filtering |
Secure Malware Analytics |
|
SaaS visibility |
Cloudlock |
|
Application visibility and control |
Secure Network Analytics Prime Infrastructure |
|
Webpage |
Umbrella |
|
Outbreak intelligence |
Talos threat intelligence |
|
Anti-malware |
Secure Endpoint |
|
File reputation |
Secure Email |
|
Cloud data loss prevention |
Cloudlock |
|
SaaS anomaly detection |
Secure Workload |
|
File sandboxing |
Secure Malware Analytics |
|
File retrospection |
Secure Web Appliance |
|
Cloud-based machine learning |
Cloud-based machine learning |
|
Next-generation firewall |
Secure Firewall |
|
Multi-factor authentication |
Duo multi-factor authentication |
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Field hospital and mobile clinic
Rapidly deploy temporary, compartmentalized hospitals and clinics to provide care in mobile, pop-up, or drive-through locations.
Case studies
NHS NightingaleUniversity of Maryland Medical System (UMMS)
Business overview
-
Industry drivers
- Emergency preparedness
- Infection disease mitigation and prevention
- Staffing shortages
- Supply chain disruptions
- Demand surge for high-acuity patients requiring isolation
- Demand for clinic locations to triage, screen, and test patients
- Agility and ability to rapidly respond to changing community needs
-
Business needs
- Rapidly establish new sites of care
- Establish virtual collaboration strategy for remote monitoring, virtual visits, and clinical and administrative collaboration
- Safeguard and mitigate risk to the workforce
- Adjust to varying stressors on the system
- Enable effective information sharing
- Safely accelerate patient discharges
-
Capabilities
- Extend hospital space to remote locations based on facility needs
- Orchestrated configuration with a unit-based, scale-up approach
- Flexible consumption models to scale up resources as required
- Automatic service classifications to support collaboration services
- Modular and easily consumable
- Simplified development required to build and sustain healthcare delivery
-
Business outcomes
- Increase clinician satisfaction
- Improve isolation for high-acuity patients
- Preserve brand reputation; decrease risk for patient leakage outside of healthcare system
- Decrease use of critical medical supplies
-
Stakeholders
- Chief operating officer
- Chief administrative officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- VP of emergency operations
- Director of network operations
Technical overview
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Broadband |
Industrial Router (IR) 829 Integrated Services Router (ISR) 1100 Series with LTE |
Meraki MG21 Meraki MX68CW |
|
Routing |
Integrated Services Router (ISR) 4000 Aggregation Services Router (ASR) 1000 |
Meraki MX Cloud Managed Security Portfolio |
|
Switching |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points Aironet 3800 Series Access Points Aironet 2800 Series Access Points Catalyst 9800 Series Wireless Controller Wireless LAN Controller (WLC) 8540 Wireless LAN Controller (WLC) 5520 |
Meraki MR Access Points Portfolio |
|
SD-WAN |
Viptela |
Meraki MX Cloud Managed Security Portfolio |
|
Application experience |
Cisco DNA Assurance |
Meraki Insight |
|
Integration services |
Cisco Customer Experience |
Meraki Dashboard |
|
Collaboration endpoints |
Webex Room Series Webex Desk Series |
|
Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Smart hospital
Build a connected and networked physical healthcare facility to enable a more customized, controlled, and secure experience.
Case studies
Ewha Womans University Medical Center (EUMC)Renown Health
Sardar Vallabhbhai Patel (SVP) Institute
Business overview
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Industry drivers
- Innovation and accelerated development of new wired and wireless-enabled solutions and services
- Secure and protect patients, visitors, and employees with automation for code events and emergency response
- Greater demand for an inpatient room experience with a customizable interface so patients can control their surroundings
- Energy efficiency, sustainability, and cost reduction through converged technology infrastructure
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Business needs
- Reduce cost structure for new facility builds and remodels
- Reduce operational costs to maintain facilities
- Automate system monitoring and response
- Enable regulatory compliance reporting
- Improve the visibility and security posture of IoT-enabled devices and capabilities
- Increase flexibility to make changes with low-voltage Ethernet cables vs. 120V/220V electrical wiring
- Drive operational automation and productivity with fewer IT/OT resources
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Capabilities
- Real-time visibility from IoT sensor data
- Export data to business applications
- Secure IoT device connectivity with consistent IT management
- Cloud-managed secure IoT connectivity and operational benefits for GPS, cellular usage, telemetry, and more
- On-demand compliance reporting
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Business outcomes
- Enhance facility operations
- Integrate IT/OT networks
- Improve patient experience
- Lower cost of ongoing operations
- Greater control and visibility of lighting, HVAC, and physical security systems
- More automation for systems across the facility
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Stakeholders
- Chief operating officer
- Chief medical information officer
- Chief nursing officer
- Chief supply officer
- Chief information officer
- Chief technology officer
- Chief security officer
Technical overview
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
Viptela |
Meraki SD-WAN |
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Security Special offers below |
Duo multi-factor authentication Identity Services Engine (ISE) Secure Endpoint Umbrella |
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Location-based services |
Cisco DNA Spaces |
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Operational insights/API SDK |
Kinetic |
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Integration services |
DevNet |
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Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Administrative collaboration and remote worker
Boost productivity across your organization and maintain business and clinical continuity during crises by optimizing collaboration across departments and secure remote workers.
Case studies
A large healthcare organizationKedrion Biopharma
Mountain Area Health Education Center (MAHEC)
University of Maryland Medical System (UMMS)
Business overview
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Industry drivers
- Administrative expectations of staff
- Need for consensus building across leadership
- Crisis situational management
- Continue to meet compliance and regulatory requirements
- Need for staff training, video broadcasts, and use of technology in teaching and learning
- Time and expense constraints associated with travel between facilities
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Business needs
- Make meetings more efficient and less time-consuming
- Improve attendance and engagement at meetings
- Reduce time spent traveling to meetings
- Reduce meetings on the same topic
- Improve cross-departmental collaboration
- Improve compliance metrics through better tracking
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Capabilities
- Conduct live video calls with any number of participants from any device
- Record meetings for review
- Continue discussions after meetings in secure, private messaging spaces
- Conduct large-scale video broadcasts (including global)
- Broadcast messages across customized digital signage
- Remote, secure connectivity into the operational domain
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Business outcomes
- Better administrative decision making across geographically dispersed teams
- Enable hybrid workforce (remote or on-site) within the health system and business partner ecosystem
- Collaborate regardless of location
- Streamline staff training
- Improve meeting attendance and scale
- Reduce travel time
- Validate compliance metrics and tracking
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Stakeholders
- Chief executive officer
- Chief financial officer
- Chief operating officer
- Chief administrative officer
- Chief information officer
- Chief information security officer
Technical overview
Cisco products
| Collaboration domain | |
|---|---|
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Personal endpoints |
Webex Desk Series 7800/8800 Series IP Phones |
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Room endpoints |
Webex Room Kit Series Webex Room Phone Webex Board Series Webex Share |
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Endpoint software |
Webex app Jabber |
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On-premises software and cloud services |
Webex Meetings Webex app Webex Calling Webex Edge Unified Communications Manager Hosted Collaboration Service (HCS) |
| Security domain | Cisco | Meraki |
|---|---|---|
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Enterprise edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela Secure Firewall Wireless anchor controller |
Meraki MX Cloud Managed Security Portfolio Meraki Systems Manager |
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Enterprise security software |
Secure Endpoint Duo multi-factor authentication Identity Services Engine (ISE) Umbrella |
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Remote hardware VPN |
Integrated Services Router (ISR) Aironet 1810 Series OfficeExtend Access Points |
Meraki MX Cloud Managed Security Portfolio Meraki Z3 teleworker gateway |
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Remote software VPN |
AnyConnect |
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Remote security cloud applications |
Umbrella Duo Access Gateway |
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Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Flexible and scalable data center
Scalable and agile data architecture for research and development (R&D), patient data, and operations.
Case studies
GrifolsHospitaller Order of Saint John of God (Barmherzige Brueder)
Sky Lakes Medical Center
University of Utah Health
Business overview
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Industry drivers
- Healthcare systems are developing and hosting a greater number of applications across hybrid environments
- Mergers and acquisitions are driving data center growth to consolidate and expand EHR modules while maintaining legacy assets
- VDI deployments and graphic-intensive virtual desktops require faster GPUs
- Increased network support needed for the transition to VNA to deliver imaging services
- IoT clinical data is growing
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Business needs
- Clinician access to patient data and imaging needs to be secure, immediate, continuous, and retained for 7+ years
- View and annotate complex medical images remotely via picture archiving and communication systems (PACS)
- Improve chronically-slow performance of traditional VDI solutions
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Capabilities
- Scalable and agile application and data architecture
- Compliance with EHR system guidance to migrate to flash-based memory
- Ability to deploy new applications quickly and support AI and machine learning for healthcare research
- Run virtualized electronic medical record (EMR) applications
- Improve virtual application performance
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Business outcomes
- Reduce cost of data center operations
- Faster application response, login, and medical record access
- Greater clinician productivity
- Patient data is secure but accessible
- Lower cost and faster EHR system upgrades
- Reduce downtime
- Lower cost of medical imaging support with a scalable vendor neutral archive (VNA)
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Stakeholders
- Chief operating officer
- Chief information officer
- Chief technology officer
- Chief security officer
Technical overview
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
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Security edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Viptela Secure Firewall |
Meraki MX Cloud Managed Security Portfolio |
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Transport spine Transport spine/leaf Transport leaf |
Nexus 9500 Series Modular Switches: Nexus 9300 Series Switches (40/100/400GE) Nexus 9300 Series Switches (1/10/25GE Fiber) Nexus 9x00 Series Switches (1/10GBaseT) |
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Data center compute |
Unified Computing Servers (UCS) B-Series Unified Computing Servers (UCS) C-Series |
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Data center storage |
HyperFlex HX-Series hyperconverged infrastructure Unified Computing Servers (UCS) S-Series |
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Data center fabric |
Unified Computing Servers (UCS) Fabric Interconnects MDS 9700 Series Multilayer Directors MDS 9000 Series Multilayer Switches |
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Orchestration and automation |
Application Policy Infrastructure Controller (APIC) Intersight |
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Free trials and special offers
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
No filter appliedHealthcare architecture
Measure your hospital’s infrastructure maturity with the HIMSS Analytics Infrastructure Adoption Model (INFRAM).
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