Learning
Enabling end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for financial services: What can we help you solve today?
- Customer journey
- Modern financial worker
- Operational risk management
- Agile IT
- Explore the use cases
- Explore the architectures
- __________
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Customer journey
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Modern financial worker
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Operational risk management
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Agile IT
Denotes use cases offering Hybrid Work solutions
Digital-first engagement
Modern financial customer journeys frequently start on mobile/online channels supported by integrated, intelligent self-service and agent-based customer interaction capabilities.
Video demo
How AI is Transforming Digital Engagement (2:52)
Learn and understand the fundamentals of Artificial Intelligence for customer engagement.
Business overview
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Industry drivers
- Consumer expectations for digital banking experiences
- Rise of fintech/big tech competition
- Digitization of financial services product sales and service
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Business needs
- Engage customers over their preferred channel
- Increase product availability on digital channels
- Drive organic growth thru extended reach
- Accelerate sales with lower cost
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Capabilities
- Embed AI-driven contextual chatbots into digital channels
- Integrate two-way collaboration into digital channels
- Enable customers to schedule virtual appointments
- Enable systems workflows to trigger client messaging
- Escalation to contact center agents with context
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Business outcomes
- Increase customer satisfaction
- Capture greater product wallet share
- Increase size of customer base
- Improve product profitability
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Stakeholders
- Chief digital officer
- Chief marketing officer
- SVP of digital channels
- Head of mobile banking/wealth app development
- Head of contact center
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
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Wireless |
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SD-WAN |
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Security Special offers below |
SecureX platform |
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Location-based services |
Cisco DNA Spaces |
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Customer interaction management |
imimobile |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Intelligent branch
Designed for the future of advisory financial services, the intelligent branch orchestrates business with new efficiency, is flexible to address service needs on-demand, and operates on a sustainable cloud-enabled infrastructure.
Business overview
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Industry drivers
- Customer-centric branch transformation
- Customer desire for greater access to advisory services
- Branch integration into an omnichannel delivery strategy
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Business needs
- Improved visibility and understanding of branch activity
- Proactive opportunity identification and engagement
- Digital engagement with in-branch customers
- Meet branch CSR and sustainability goals
- Business continuity across branch footprint
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Capabilities
- Deliver personalized contextual information to branch customers
- Address on-demand customer advisory needs thru virtual SME over video
- Enable branch staff to use secure mobile devices
- Adapt environmental controls to branch business conditions
- Secure connectivity from branch to public/private clouds
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Business outcomes
- Grow advisory-led sales of higher-margin financial products
- Seamless integration of customer journeys across physical and digital channels
- Efficient, sustainable branches with an as-a-service (aaS) operating model
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Stakeholders
- Head of customer experience/banking channels
- SVP of branch strategy/branch operations
- Line-of-business leaders (mortgage, wealth, insurance)
- SVP of branch applications
- CIO/CTO
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
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SD-WAN |
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Security Special offers below |
Identity Services Engine (ISE) Secure Access by Duo Secure Endpoint Software-defined segmentation Umbrella |
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Location-based services |
Cisco DNA Spaces |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Hybrid workforce
Enable financial services employees to connect securely to corporate and cloud resources and to collaborate with colleagues and customers from home or remote work locations.
Business overview
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Industry drivers
- Improve business resiliency
- Digitize customer experience and lower operational costs
- Improve organizational efficiency and execution
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Business needs
- Ensure business continuity
- Increase business agility
- Attract talent and expertise
- Deliver the full value of the financial services institution in customer interactions
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Capabilities
- Verify identity and establish trust
- Enable work from any connection on any device
- Secure access to company applications and data
- Protect data from threats
- Simplify security with a single, integrated platform
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Business outcomes
- Digitization of a greater percentage of financial services offers
- Increase customer satisfaction through more flexible interactions
- Lower real estate and branch costs
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Stakeholders
- EVP of retail and commercial banking
- Chief digital officer
- CIO/CISO
- Head of IT operations
- Head of telecommunications
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing/switching |
Integrated Services Router (ISR) |
Meraki MX Cloud Managed Security Portfolio |
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Wireless |
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Meraki MR Access Points Portfolio |
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Application performance |
AppDynamics |
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Integration services |
DevNet + Fast Lane |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Sales and service collaboration
Break down silos with enhanced collaboration for your customer-facing teams.
Video demo
Collaboration-enabled Mobile Banking (2:39)
See how B2C collaborative experiences, such as digital appointment scheduling and e-signature solutions, are enabled inside a mobile banking app with Webex.
Business overview
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Industry drivers
- Customer-centric branch transformation
- Streamlined sale of more complex financial services products
- Removing silos and improve organizational execution
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Business needs
- Increase business agility
- Simplify processes and remove friction
- Deliver full value of the financial services institution in customer interactions
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Capabilities
- Reduce sales execution cycle times through team collaboration
- Engage SMEs in real time to improve cross-sell/up-sell potential
- Enable collaboration in self-service devices (customer phones, ATMs, etc.) to improve customer experience
- Integrate team collaboration into branch staff and customer-facing applications
- Accelerate digital transformation using collaboration to break down organizational silos
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Business outcomes
- Capture more revenue from product cross-sell
- Capture revenue faster by shortening sales cycle times
- Increase NPS and customer loyalty through high-value interactions
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Stakeholders
- Head of retail banking/CDO
- Head of customer experience/banking channels
- SVP of branch strategy/branch operations
- SVP of branch applications
- CIO
- SVP of collaboration technologies/contact center
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
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Routing |
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Switching |
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Wireless |
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Cameras |
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SD-WAN |
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Location-based services |
Cisco DNA Spaces |
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Application performance |
AppDynamics |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Cybersecurity and compliance
Extend security beyond your institution’s perimeter with better threat awareness and security controls to protect the cloud-connected extended enterprise.
Business overview
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Industry drivers
- Increased operational risk resulting from shift to work-from-home
- Sharp rise in account takeover (ATO) and phishing threats in 2020
- Brand impact and loss from cyber breaches
- High operational cost to maintain sophisticated security operations
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Business needs
- Ensure security concerns do not hinder business continuity or innovation
- Protect a cloud-connected extended enterprise
- Provide greater visibility, intelligence, and responsiveness to cyber threats
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Capabilities
- Secure access service edge (SASE) protection capabilities for financial branches
- Comprehensive protection for WFH employees including MFA, DNS, VPN protections, and secure cloud on-ramp
- Extended detection and response (XDR) capabilities with integrated automation
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Business outcomes
- Confidence to accelerate innovation
- Faster onboarding of third-party SaaS fintech solutions
- Consumer confidence and brand loyalty
- Avoidance of loss and regulatory fines
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Stakeholders
- COO and chief risk officer
- CIO and CISO
- Head of IT operational risk
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Security Special offers below |
Identity Services Engine (ISE) Secure Access by Duo Secure Endpoint Software-defined segmentation Umbrella |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Surveillance and safety
Safeguard your assets and your customers with intelligent physical security.
Business overview
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Industry drivers
- Protect brand value and physical assets
- Customer and staff safety
- Customer video analytics
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Business needs
- Improved detection of visual events including fraud detection, safe/safety box monitoring, ATM monitoring, etc.
- Correlate surveillance video to events, including transaction stamping, building entries, sensor events, etc.
- Provide comprehensive surveillance for dynamic business execution within the branch
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Capabilities
- Provide easy-to-deploy IP cameras
- Support cloud-based management
- Deploy both indoor and outdoor physical security
- Reduce ongoing costs
- Enable smart detection--queue growth, dwell, loitering
- Successfully prosecute, if desired
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Business outcomes
- Increase customer and staff safety
- Provide enhanced visibility of customer interaction/behavior throughout the branch
- Reduce risk and liabilities
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Stakeholders
- VP of loss prevention/security
- VP of branch strategy
- VP of branch operations
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
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Routing |
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Switching |
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Wireless |
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Cameras |
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SD-WAN |
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Location-based services |
Cisco DNA Spaces |
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Application performance |
AppDynamics |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Application modernization and performance management
Deliver reliable application modernization solutions that ensure high availability of financial applications to consumers and employees while managing and minimizing security risks.
Business overview
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Industry drivers
- Digitization of financial services
- Open banking and cloud-native fintech applications
- Next-generation data centers and cloud adoption
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Business needs
- Modernize application portfolio
- Ensure application performance doesn’t impact customer and employee experiences
- Accelerate capture of digital business
- Increase speed of application feature delivery
- Improve application integration and availability of APIs
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Capabilities
- Architecture to run, manage, and secure modern applications
- Visibility into application and service performance conditions
- Application dependency mapping and application risk visibility
- Efficiencies in managing hybrid cloud integration and data center aggregation
- Business intelligence informed by application usage and performance
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Business outcomes
- Improved customer and employee satisfaction from consistent application experiences
- Revenue growth resulting from faster updates to digital channels
- Faster integrations with third-party and fintech applications
- Streamlined business processes resulting from digitization
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Stakeholders
- Head of digital channels
- Head of cloud application development
- Head of cloud application security
- Head of application architecture
- Head of DevOps practice
- Head of cloud engineering
Technical overview
Free trials and special offers
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Location-based services |
Cisco DNA Spaces |
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Application performance |
AppDynamics |
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Real-time Internet visibility |
ThousandEyes |
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Integration services |
DevNet |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
Fintech cloud
Financial institutions require cloud-agnostic, cloud-native software solutions to optimize their fintech cloud, with end-to-end connectivity, security, and operational control to consume it.
Business overview
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Industry drivers
- Continuity of financial services
- Digitization and fintech partnerships
- Shift to SaaS and IaaS consumption models
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Business needs
- Accelerate capture of digital business
- Partner and on-board cloud-native fintech solutions
- Provide workforce with access to applications from any location
- Lower data center operational costs and reduce CapEx
- Modernize application portfolio
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Capabilities
- Multicloud connectivity and cloud user on-ramp
- Security for clouds, applications, and workloads
- End-to-end zero-trust security
- Converged visibility for application, security, and network operations
- application migration assistance
- Infrastructure-as-code for DevOps
- Flexible edge and hybrid hosting
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Business outcomes
- Revenue growth resulting from faster updates to digital channels
- Improved time-to-market via fintech partnerships
- Streamlined business processes resulting from digitization
- Greater business agility from cloud computing and consumption
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Stakeholders
- CIO/CISO/CTO
- Heads of cloud engineering and cloud operations
- Head of cloud application development
- Head of fintech and ISV partnerships
Technical overview
Free trials and special offers
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
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Security edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Cloud Services Router 1000V Series SD-WAN powered by Viptela Secure Firewall |
Meraki MX Cloud Managed Security Portfolio |
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Transport spine Transport spine/leaf Transport leaf |
Nexus 9500 Series Modular Switches Nexus 9300 Series Switches (40/100/400GE) Nexus 9300 Series Switches (1/10/25GE Fiber) Nexus 9x00 Series Switches (1/10GBaseT) |
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Data center compute |
Unified Computing System (UCS) B-Series Unified Computing System (UCS) C-Series |
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Data center storage |
HyperFlex HX-Series hyperconverged infrastructure Unified Computing System (UCS) S-Series |
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Data center fabric |
Unified Computing System (UCS) Fabric Interconnects MDS 9700 Series Multilayer Directors MDS 9000 Series Multilayer Switches |
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Orchestration and automation |
Application Policy Infrastructure Controller (APIC) Intersight |
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Security Special offers below |
SecureX platform |
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Cloud managment |
CloudCenter Suite |
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Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
High-performance trading
High-frequency trading requires a next-generation platform that can deliver ultra-low latency, high availability, and security with ease of management.
Business overview
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Industry drivers
- Speed of trading business continues to accelerate
- Delays between receiving market data and executing a trade result in lost revenue
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Business needs
- Ensure transaction processes remain lightning fast from beginning to end
- Minimize network-related latency and accelerate efficiency
- Identify opportunities for competitive advantage inside of financial exchange data centers that were designed to provide a level playing field
- Make rapid changes to algorithms and applications as easily as possible
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Capabilities
- Delivers the lowest possible latency in a high-performance nanosecond switch
- Time-stamping functions that deliver the highest-precision network aggregation and monitoring available today
- Extends intent-based networking (IBN) model to HFT environments for efficient orchestration
- High-performance, FPGA-based NICs for high-performance computing solutions in a trading environment
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Business outcomes
- Maximize potential for revenue capture through a network platform optimized for high-speed trading environments
- Adaptability to market dynamics resulting from the ability to make rapid changes to algorithms and applications
- Remain compliant with regulations requiring precise accuracy and transaction time-stamping
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Stakeholders
- Head of trading technology and infrastructure
- Head of trading application development
Technical overview
Free trials and special offers
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
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Security edge |
Integrated Services Router (ISR) Aggregation Services Router (ASR) Cloud Services Router 1000V Series SD-WAN powered by Viptela Secure Firewall |
Meraki MX Cloud Managed Security Portfolio |
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Transport spine Transport spine/leaf Transport leaf |
Nexus 9500 Series Modular Switches Nexus 9300 Series Switches (40/100/400GE) Nexus 9300 Series Switches (1/10/25GE Fiber) Nexus 9x00 Series Switches (1/10GBaseT) Nexus 3550 Series Switches (ultra-low latency) |
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Data center compute |
Unified Computing System (UCS) B-Series Unified Computing System (UCS) C-Series |
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Data center storage |
HyperFlex HX-Series hyperconverged infrastructure Unified Computing System (UCS) S-Series |
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Data center fabric |
Unified Computing System (UCS) Fabric Interconnects MDS 9700 Series Multilayer Directors MDS 9000 Series Multilayer Switches |
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Orchestration and automation |
Application Policy Infrastructure Controller (APIC) Intersight |
|
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Partner success stories
No filter appliedFinancial services architecture
- Contact Cisco
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