Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

University Health System

Locator icon San Antonio, Texas, U.S.
Employees icon Over 7,000 employees

Navigate through the health system. Literally.

Visiting the hospital makes a lot of people anxious. So when planning its new 10-story, million-square-foot Sky Tower, University Health System looked for ways to reduce stress.

Challenge
  • Provide great patient and visitor experience
  • Help people find their way around million-square-foot building
  • Maximize reimbursement rate from federal government
Solution
  • Built Cisco wireless network, which tracks visitor location
  • Engaged Etelu to develop mobile app for wayfinding and more
Results
  • Improved patient and visitor experience, a factor in reimbursements
  • Developed and deployed mobile app in less than three months

Using the Etelu app on our Cisco wireless network is a very inexpensive solution to the wayfinding problem that all large institutions face. Now, I can’t imagine not having the app.”

“Just making it easier for patients and visitors to find their way to a doctor’s office, lab, or the cafeteria improves the patient experience.”

Mark Webb
Chief Executive Officer for Pediatric Services
University Health System