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University Health System

Locator icon San Antonio, Texas, U.S.
Employees icon Over 7,000 employees

Navigate through the health system. Literally.

Visiting the hospital makes a lot of people anxious. So when planning its new 10-story, million-square-foot Sky Tower, University Health System looked for ways to reduce stress.

  • Provide great patient and visitor experience
  • Help people find their way around million-square-foot building
  • Maximize reimbursement rate from federal government
  • Built Cisco wireless network, which tracks visitor location
  • Engaged Etelu to develop mobile app for wayfinding and more
  • Improved patient and visitor experience, a factor in reimbursements
  • Developed and deployed mobile app in less than three months

Using the Etelu app on our Cisco wireless network is a very inexpensive solution to the wayfinding problem that all large institutions face. Now, I can’t imagine not having the app.”

“Just making it easier for patients and visitors to find their way to a doctor’s office, lab, or the cafeteria improves the patient experience.”

Mark Webb
Chief Executive Officer for Pediatric Services
University Health System