|St. Louis, Missouri, U.S.|
Drawing from deep experience—hundreds of years caring for patients and 43 hospitals across five states—Mercy designed the Virtual Care Center to bring together the best minds to provide patient-centered care, advance technological innovations, and identify opportunities to make care more accessible, more affordable, and more comprehensive.
Nurse On Call provides this one-on-on service that enables any of our patients to get a hold of a caregiver 24 by 7, anywhere in the world. They are really more focused on the complete continuum of care.”
“We want everything to flow just like if they had walked into the doctor’s office, except the patient has the advantage that they are in the comfort of their own home.”
“When a patient calls Nurse On Call, the Cisco technology recognizes the phone number of the patient, which then automatically opens the correct electronic health record. We needed this technology to help us find their record faster.”
Executive Director of Nurse On Call