It can be an overwhelming, confusing, and often daunting experience. There isn’t a lot of transparency around what is happening, where you need to go, what you need to do—all of which compounds the stress of dealing with a routine visit or an ailment.
IoT and connected healthcare solutions can improve experiences by optimizing access to information, education, convenience, well-being, and entertainment.
Read on to learn what is at stake and how Cisco is helping four providers deliver better experiences today.
70% of patients say scheduling ease is an important factor in their care experience.1
30% of first-time visitors get lost and confused in hospitals.2 This comes with a high cost of $150B in the U.S. due to missing appointments.3
60% of patients said free Internet in the waiting room would completely or somewhat minimize frustration.4
69% of patients feel that video can stimulate an in-office experience, resulting in accurate diagnosis.5