Turn Customer Service into Customer Collaboration

ZK Research shares practical examples and insights from four leading companies that have transformed customer interactions with collaboration technologies.


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Collaboration is the investment of the decade. Cisco understands the nuances between industries, as well as the similarities from which companies can benefit to solve common business problems. Customer Collaboration solutions can help organizations achieve breakthroughs in meeting their business objectives.

Improve Customer Satisfaction

Enhance the quality and efficiency of customer interactions.

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Customer Case Studies

Learn how companies use collaboration technology to meet business goals.

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Why Collaboration Matters

Enable a consistent experience anywhere, with any content, on any device. (PDF - 848 KB)

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