Key resources to help you get the most out of Cisco Smart Net Total Care
This page will provide you with key resources and step-by-step instructions to get the most out of Smart Net Total Care.
Get access to technical support online or via phone, email, or mobile app. Review the resources below to learn about the TAC and understand best practices when interacting with the TAC.
The Cisco Technical Support mobile app provides access to the Cisco TAC anytime, anywhere. Learn more.
Explore the resources below to understand Cisco’s Product Returns & Replacements (RMA) process, including how to create, search, and track your RMA.
You can view, manage, and track your return directly in the Cisco Technical Support mobile app. Learn more.
The Cisco Smart Net Total Care portal reduces risk and ensures compliance by providing security and targeted product alerts, last day of support (LDoS) details, and visibility into network device changes. Follow the steps below to complete your portal setup, starting with registering for portal access.
Need help accessing the portal? Connect with the TAC anytime, anywhere with the Cisco Technical Support mobile app. Learn more.
Explore the resources below to understand available online tools to help you increase performance of software, add new functionality, and enhance the stability of your network and business applications.
Getting started with My Devices - Access My Devices anytime for visibility into product details, contract and warranty status, device lifecycle status, and more.
With the Technical Support mobile app, you have access to support anytime, anywhere —from support cases, to contract information, to product support documentation, and more.
*The Cisco Technical Support app is available in English only at this time.
The Cisco Community offers a vibrant peer-to-peer network focused on Smart Net Total Care. Join today for best practices, quick tips, and answers to FAQs.