Webex Calling is more than a phone system

Your Phone System in the Cloud

Webex Calling is built for home, the office,
or anywhere in between.

Work is about what you do,
not where you are

The modern work experience enables people to work from anywhere. Your employees need the right tools to be productive. Tools that are flexible, secure, and integrated to drive real-time, remote collaboration.

Webex Calling is a critical component of a complete, modern collaboration experience. It combines enterprise-calling features and performance with market-leading virtual meetings technology and team collaboration all in a single app. Webex works with the tools you use and is built to ensure your business communications and data are protected. It uses intelligent native collaboration devices to deliver world class experiences wherever you work.

Integrated collaboration

Supporting a more dynamic workforce, Webex delivers the ultimate collaboration experience combining calling, messaging, meetings, and contact center services all within a single experience. Only Webex Calling brings you cloud enterprise-grade calling features you expect in a seamless, integrated collaboration experience. With Webex, you can bring your business number with you wherever you go, pull active calls from desktop to mobile or to an intelligent Cisco desk phone or headset. Webex Calling can even connect to your existing on-premises equipment and enable calling through the Webex app, unifying experiences for all employees.

Instantly elevate a call to a meeting

If you're on a phone call, you can easily elevate it into a full-featured meeting so that you can take advantage of AI transcriptions, real-time translations, notes and action items, and recordings. Your digital in-meeting assistant will automate these common tasks so you can focus on the meeting. Post-meeting, you can share the recording, transcript and action items for additional follow-up.

Continuous workflows

Message and collaborate easily and securely with Webex, and stay connected before, during, and after meetings. You can chat 1:1 or engage in groups with rich messaging, gifs, animated emojis, and reactions. Keep work moving forward with threaded conversations, advanced filtering and search capabilities, and project files and content that are organized and searchable in one place. You can integrate Webex with the tools you use every day, for example, collaborate on documents by accessing Webex spaces directly from Microsoft Excel, Word or PowerPoint. Co-creation can also happen in Webex with whiteboarding in chat, which you can continue to iterate whether you're in a live meeting or working independently.

Effortless management from anywhere

Being in the cloud enables a centralized view of administration and analytical capabilities across the Webex ecosystem from a single pane of glass. Administration of your phone system has never been easier.

Webex Control Hub provides a holistic view of all your Webex services—calling, messaging, meetings, contact center, headsets, and devices. Control Hub provides industry leading security features, advanced analytics, and accurate performance indicators to give you timely and actionable data insights. Bulk managing phone numbers and checking the status on all provisioned devices is easy, enabling your administrators to manage your entire Webex experience.

Call and connect from anywhere

Cisco offers integrated and flexible calling plans. Cisco Calling Plans offer easy, automated setup and centralized management. You can provide telephone numbers for every user, advanced user features, and unlimited local and domestic calling. Simply port over existing numbers or request new number(s). Experience the power of the single Webex platform for complete collaboration including the features and benefits of Webex Calling.

Our flexible approach to cloud migration

Every business has different needs with different infrastructure investments. Whether you’re implementing new remote working practices or looking for ways to improve your existing remote work environment, Webex Calling can help.

With our flexible, phased approach to Webex Calling integration and cloud migration you can continue to use the PSTN provider you’re most comfortable with. You can even integrate with existing apps and tools that make your team most productive.

Move to the cloud on your own terms

Choose a model that works best for your business: on-premises, hybrid or cloud. You decide who moves and when: by site, by group, by office or by individual. Webex Calling also optimizes calls within your organization, streamlines bandwidth usage, and improves call quality and performance.

With Webex Calling, you can upgrade your PBX network with a secure cloud solution and empower your teams with a fully connected collaboration experience.

Move to the cloud on
your own terms

Choose a model that works
best for your business:
on-premises, hybrid
or cloud.


You decide who moves and when: by site, by group, by office or by individual. Webex Calling also optimizes calls within your organization, streamlines bandwidth usage, and improves call quality and performance. Explore hybrid deployment options with Webex Calling.

With Webex Calling, you can upgrade your PBX network with a secure cloud solution and empower your teams with a fully connected collaboration experience.

Open and interoperable

Flexibility is important, so you can call, connect and collaborate with customers using their preferred tools and apps—even if they’re not using Webex. Our open and innovative approach to third party app integration includes support for Microsoft, Salesforce, ServiceNow, Box, and more. You can even design your own integration with Webex Calling using Webex Calling APIs.

Trusted security, quality and reliability

Cisco makes security and reliability top priorities in the design, development, deployment, and maintenance of our networks, platforms, and applications. Webex delivers the functionality, quality, control and security that enterprises expect and demand. With trusted quality and reliability with geo-redundant data centers around the globe, Webex Calling provides 99.99% committed availability with global support. With this first-class, global network you can incorporate Webex Calling into your business processes with confidence, knowing it meets even the most rigorous security and high-performance requirements.

Complete collaboration tailored for you

Everything we do around collaboration is designed for easy integration with the tools you like to use.

We’ll work with you to tailor the platform to suit your business needs, with APIs and SDKs,embedded apps,
top of the range hardware and native integrations to create the best experience for you and your team—now and in the future.

Complete collaboration tailored for you

Everything we do
around collaboration
is designed for easy
integration with the
tools you like to use.


We’ll work with you to tailor the platform to suit your business needs, with APIs and SDKs,embedded apps, top of the range hardware and native integrations to create the best experience for you and your team – now and in the future.

Enterprise performance in the cloud

As a trusted, industry leading brand, we’re uniquely positioned to businesses of all sizes including small businesses or large multinational enterprises.

We can offer you proven, enterprise-grade cloud services that boost team engagement and productivity. Plus, improve your customer experience and optimize real estate while protecting your investments, reducing costs and streamlining organizational complexity.

A proven track record with global reach

Cisco is the world leader in enterprise calling with a proven track record for delivering market-leading solutions for cloud, on-premises and hybrid deployments. We’re globally available for business. Wherever you and your teams operate, we’re there to help you make the most of your cloud calling experience.

99.99% SLA

Tier 4 data centers in every region

Security built from the ground up

Global operational support