Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

Our world is forever changed. At Cisco, we are focused on creating solutions that enable you to think about the world differently, be resilient and make a lasting impact.

CX offer for Business Resiliency Strategy and Roadmap

Get ready for anything in today’s dynamic, fast-changing work environment.

What is the Cisco CX offer for Business Resiliency Strategy and Roadmap?

The ability to adapt fast has become a critical measure of success. Given the uncertainties of the future, businesses see the need for a robust resiliency roadmap. 

Cisco CX is here to help. Through our advisory capabilities and proven expertise, we help you determine the right use cases for your business and develop a customized business resiliency strategy and roadmap. 


Accelerate business resiliency

Identify and swiftly act upon the opportunities that will yield the best results for business continuity and resiliency

Support dynamic work environments

Extend the resiliency and flexibility of your infrastructure to cope with contingencies like remote and dynamic work environments

Mitigate risk

Draw upon Cisco CX Advisory expertise and best practices to forge a proven path forward that minimizes risk to your business

Service highlights

Phase 1: Business analysis

We investigate your unique requirements and advise on opportunities to improve business resiliency. Depending on the level of support you choose, we can deploy up to six prioritized use cases.

Phase 2: Technology analysis

We assess your technology capabilities to deliver on the identified use cases. We review your security strategy and operations, determine remote access and collaboration, and evaluate organizational readiness.

Phase 3: Planning

We build a customized and transformational business resiliency strategy and roadmap, reporting on your technology capabilities, technology adoption, and prioritized gap analysis to reach your desired state based on your customized risk threshold.

Find out more

Contact a Cisco Customer Experience sales representative

Ask the Experts webinars

    Business resilience during unprecedented times

    Listen to our recorded Ask the Expert webinars to hear how we can support you.