Security, trust and transparency in the hybrid working world: Cisco Webex Suite (Cloud) Receives the Digital Trust Label

Imagine the following scenario: As the CEO of your company, you are working in your home office today. Your employees are in the office. Hybrid working is therefore necessary, and you both use a video conferencing solution for exchange. Suddenly the system is hacked. What happens now to your company's confidential data? This is a nightmare scenario that many business leaders fear. With Cisco Webex Suite (Cloud), you can rest assured that this scenario will not occur and that your data is in safe hands. This is now also confirmed by the Swiss Digital Trust Label, which Webex was awarded with in February 2023.

What is the Digital Trust Label?

The Digital Trust Label is a certification awarded by the Swiss Digital Initiative. It is a seal of approval that tests and certifies the trustworthiness of digital services. The label is awarded when a service provider meets 35 technical criteria in the following 4 categories:

✓ Security: Data must be encrypted during transmission so that third parties cannot view it.

✓ Data protection: Responsibility is assumed for the appropriate management of data.

✓ Reliability: All necessary measures to ensure the continuity of the application are taken.

✓ Fair interaction with users: It is ensured that all users are treated equally and that there is no data-based service or price discrimination.

Why is the award of the Digital Trust Label an advantage for you as a Webex user?

During the testing process, Webex was put through its paces in the forementioned categories of security, data protection, reliability, and fair user interaction. A label catalog was used, which the independent non-profit organization "Swiss Digital Initiative" developed together with its main partner "EPFL", leading experts and public consultations with civil society. The Cisco Webex Suite (Cloud) has successfully passed this comprehensive audit. The certification of Webex with the Digital Trust Label is thus a proof that Webex by Cisco is a trusted provider of digital services.

The certificate is valid from 02/17/2023 to 02/17/2026. The validity of the certificate is ensured by annual surveillance audits. This means that the Cisco Webex Suite is continuously monitored and checked for security risks. Through regular audits, security vulnerabilities can be quickly identified and fixed to ensure user data security.

Why should we talk more about digital trust in general?

The increasing complexity and lack of transparency of digital applications, scandals in data protection, and discrimination by algorithmic systems are increasingly leading to a loss of trust in technologies. It is therefore crucial to strengthen trust in digital applications through more transparency and information and to use the positive potential of digital technologies for our society.

Cisco has recognized this and has therefore been focusing on transparent actions, openness, communication, and accountability for years. Evidence of this includes the Cisco Transparency Report, which answers key customer questions about government data needs, and the Cisco Trust Portal, a self-service access portal to documents related to security, privacy, and compliance.

At a time when hybrid working is becoming increasingly important and video conferencing solutions are part of the daily routine for many people, the certification of Webex with the Digital Trust Label is therefore another important step towards IT security and transparency that Cisco is taking. With the help of such initiatives, users such as the CEO of our entry scenario and his/ her employees can be given a carefree hybrid workday and a bit more peace of mind.

 

Would you also like to work hybrid with peace of mind? You can use Webex too: https://www.webex.com/de/index.html

Want to learn more? Find more information about the Digital Trust Label here: https://digitaltrust-label.swiss/de/